Frequently Asked
Questions

Q: The tax deductions for debit notes and credit notes are not shown properly in the tax computation. How can I fix this?

If the tax deductions for debit notes and credit notes are not shown properly in the tax computation, you need to follow the below steps: Step 1: For this, you need to check the debit notes and credit note transactions for tax computation. You need to verify whether the tax amount is correct or not in the debit note and credit note reports. Step 2: For this, you need to go to Display, then select Account Books, then select Account Registers (standard), then select Debit Note Register and Credit Note Register.

Q: How can we check accounting and inventory report in BUSY?

In BUSY software, you can access accounting and inventory reports from the 'Display' tab. This tab offers a wide range of reports, including final results like the Balance Sheet and Profit and Loss Statement, various account books such as the Ledger, Sales/Purchase Register, and Day Book, as well as inventory reports like Stock Status, Stock Ledger, and Item-wise Day Book and many more. Please follow the Below step to check reports in BUSY Step 1: Go to Display Step 2: Select report Step 3: Mention Starting and ending date and open the report

Q: Where are CGST and SGST amounts displayed

CGST and SGST amounts are display on invoices as well as accounting report and GST Report also with voucher details. For Accounting Report Step 1. Go to Display option Step 2. Select account books Step 3. Select account register-standard Step 4. Select sale or purchase register as per requirement Step 5. Select Date Range and show bifurcation of amount option should be enable for cgst and sgst amount bifurcation. For GST Report Step 1. Go to Display option Step 2. Select GST report Step 3. Select GST register Step 4. Select Supply outward or inward register as per requirement

Q: How to view purchase or sale transactions within a selected date range?

To view purchase or sale transactions within a selected date range in BUSY, Follow these steps: Step 1: Go to Display menu Step 2: Click on Account books Step 3: Then click on Account regsiter Standard Step 4: Press enter on sale/purchase register Step 5: Select all sale/purchase type then click on all parties Step 6: Then specify date range in stating date & ending date field then open the report. or you can also check the sale / purchase with selected date range specify the date range in starting date & ending date option.

Q: I am unable to view my previous invoices. What should I do?

If you wants to view your previous invoices generated from BUSY,you can follow these steps: Step 1:Go to the Transactions menu, Step 2:Select sales,then click on list, Step 3:Select Date Range,then click ok,Here you can view your sales invoices. Step 4:Or you can Go to Display, Step 5:Click On Accounts Books, Step 6:Click on Accounts Registers(Standard), Step 7:Click Sales Register,Select all Party or one Party as you want, Step 8:select date range,show breification Yes,Here you can see the sale report briefication your invoices,

Q: How do I view the taxable amount after deduction in the software?

To view the taxable amount after deduction in the BUSY , you can see the taxable amount of in sales report , please follow below steps : Step 1: Go to display menu , Step 2: Select Account Books Report Option. Step 3: And then select Account Registers(Standard) Step 4: Select Sales Register. Step 5: Select the further option like all sale type and All parties option. Step 6: Enable Show bifurcation of amounts option Step 7: Taxable amount will be shown in separate column Step 8: Select Ok and view the report.

Q: I'm having trouble exporting my Excel file to CSV format. How can I fix this?

If you are having trouble exporting an Excel file to CSV format, you can follow these steps to resolve the issue: Step 1: Ensure you have the latest version of BUSY. If not, download the latest version. Step 2: Try repairing or updating your Excel. Step 3: Reinstall your Excel, and then attempt to export the file again. Step 4: If the issue persists, contact customer support for further assistance. Note: Take a backup of data and files before performing any processes in BUSY. You should also take a daily backup to prevent any data loss.

Q: Can I check the sales register by date, mobile number, party name, GST number, etc?

Yes, you can check the sales register by date, mobile number, party name, GST number, and other criteria in BUSY, follow these steps: Step 1: Go to administration then configuration Step 2: Select columnar report add format for sale register under account reigster Step 3: Go to body and configure all column reuired and click on save button. Step 4: Go to the Reports or display section and then choose account books Step 5: Then account registers (columnar) and select 'Sales Register'. Set the date range and the software will generate the required report.

Q: How can I view a one-month ledger for a particular item in BUSY, and will it show transactions date-wise or in bulk?

view a one-month ledger for a particular item in BUSY You can use one of the following methods: Method 1: Search by party name: If you know the name of the party involved in the voucher, you can go to their ledger and look for the voucher. To do this, you can press Alt+L and select the party name from the list. Method 2: Search by date: If you know the date of the voucher, you can go to list of vouchers of that date and find the voucher

Q: What would be the reason if the sale and purchase return vouchers not being posted to the respective accounts ledger?

If sale and purchase return vouchers not being posted to the respective accounts ledger follow the below steps: Step 1: Go to administration > Configuration > features and option > Accounts tab. Step 2: Enable Posting in accounts through sales return and purchase return feature and save the accounts tab configuration. Step 3: Resave the sale return/purchase return voucher that has already been entered in data but not reflected in the ledger report. Remark- If the above feature is disabled then sale returns and purchase returns voucher will not display in the accounting report.

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

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Errors (RTE/Ransome), Feedbacks and Bugs

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License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

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Dealer Complaint/Issues

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Dealer Complaint/Issues

The tax deductions for debit notes and credit notes are not shown properly in the tax computation. How can I fix this?

If the tax deductions for debit notes and credit notes are not shown properly in the tax computation, you need to follow the below steps:
 Step 1: For this, you need to check the debit notes and credit note transactions for tax computation. You need to verify whether the tax amount is correct or not in the debit note and credit note reports.
 Step 2: For this, you need to go to Display, then select Account Books, then select Account Registers (standard), then select Debit Note Register and Credit Note Register.

How can we check accounting and inventory report in BUSY?

In BUSY software, you can access accounting and inventory reports from the 'Display' tab. This tab offers a wide range of reports, including final results like the Balance Sheet and Profit and Loss Statement, various account books such as the Ledger, Sales/Purchase Register, and Day Book, as well as inventory reports like Stock Status, Stock Ledger, and Item-wise Day Book and many more.
Please follow the Below step to check reports in BUSY
Step 1: Go to Display 
Step 2: Select report 
Step 3: Mention Starting and ending date and open the report

Where are CGST and SGST amounts displayed

CGST and SGST amounts are display on invoices as well as accounting report and GST Report also with voucher details.
For Accounting Report 
Step 1. Go to Display option
Step 2. Select account books
Step 3. Select account register-standard 
Step 4. Select sale or purchase register as per requirement 
Step 5. Select Date Range and show bifurcation of amount option should be enable for cgst and sgst amount bifurcation.
For GST Report
Step 1. Go to Display option
Step 2. Select GST report
Step 3. Select GST register
Step 4. Select Supply outward or inward register as per requirement

How to view purchase or sale transactions within a selected date range?

To view purchase or sale transactions within a selected date range in BUSY, Follow these steps:
Step 1: Go to Display menu
Step 2: Click on Account books
Step 3: Then click on Account regsiter Standard 
Step 4: Press enter on sale/purchase register 
Step 5: Select all sale/purchase type then click on all parties
Step 6: Then specify date range in stating date & ending date field then open the report.
 or you can also check the sale / purchase with selected date range specify the date range in starting date & ending date option.

I am unable to view my previous invoices. What should I do?

If you wants to view your previous invoices generated from BUSY,you can follow these steps: 
 Step 1:Go to the Transactions menu, 
 Step 2:Select sales,then click on list, 
 Step 3:Select Date Range,then click ok,Here you can view your sales invoices. 
 Step 4:Or you can Go to Display, 
 Step 5:Click On Accounts Books, 
 Step 6:Click on Accounts Registers(Standard), 
 Step 7:Click Sales Register,Select all Party or one Party as you want, 
 Step 8:select date range,show breification Yes,Here you can see the sale report briefication your invoices,

How do I view the taxable amount after deduction in the software?

To view the taxable amount after deduction in the BUSY , you can see the taxable amount of  in sales report , please follow below steps : 
Step 1: Go to display menu ,
Step 2: Select  Account Books Report Option. 
Step 3: And then select Account Registers(Standard)
Step 4: Select Sales Register.
Step 5: Select the further option like all sale type and All parties option. 
Step 6: Enable Show bifurcation of amounts option 
Step 7: Taxable amount will be shown in separate column
Step 8: Select Ok and view the report.

I'm having trouble exporting my Excel file to CSV format. How can I fix this?

If you are having trouble exporting an Excel file to CSV format, you can follow these steps to resolve the issue:
Step 1: Ensure you have the latest version of BUSY. If not, download the latest version.
Step 2: Try repairing or updating your Excel.
Step 3: Reinstall your Excel, and then attempt to export the file again.
Step 4: If the issue persists, contact customer support for further assistance.
Note: Take a backup of data and files before performing any processes in BUSY.
You should also take a daily backup to prevent any data loss.

Can I check the sales register by date, mobile number, party name, GST number, etc?

Yes, you can check the sales register by date, mobile number, party name, GST number, and other criteria in BUSY, follow these steps:
Step 1: Go to administration then configuration 
Step 2: Select columnar report add format for sale register under account reigster
Step 3: Go to body and configure all column reuired and click on save button.
Step 4: Go to the Reports or display section and then choose account books
Step 5: Then account registers (columnar) and select 'Sales Register'. Set the date range and the software will generate the required report.

How can I view a one-month ledger for a particular item in BUSY, and will it show transactions date-wise or in bulk?

view a one-month ledger for a particular item in BUSY You can use one of the following methods:
 Method 1: Search by party name: If you know the name of the party involved in the voucher, you can go to their ledger and look for the voucher. To do this, you can press Alt+L and select the party name from the list. 
 Method 2: Search by date: If you know the date of the voucher, you can go to list of vouchers of that date and find the voucher

What would be the reason if the sale and purchase return vouchers not being posted to the respective accounts ledger?

If sale and purchase return vouchers not being posted to the respective accounts ledger follow the below steps:
Step 1: Go to administration > Configuration > features and option > Accounts tab.
Step 2: Enable Posting in accounts through sales return and purchase return feature and save the accounts tab configuration.
Step 3: Resave the sale return/purchase return voucher that has already been entered in data but not reflected in the ledger report.
Remark- If the above feature is disabled then sale returns and purchase returns voucher will not display in the accounting report.

Frequently AskedQuestions