Frequently Asked
Questions

Find Solutions to Common Issues Related to accounting-reports - account books

FAQs

I am getting an error while exporting reports from the accounting software in BUSY. How can I resolve this?

If you are getting an error code 97 or above while exporting from the BUSY.
Pls follow the below steps.
Step 1: Make sure that the BUSY and excel should be install in the same drive.
Step 2: If still error presists, then from control panel you have to repair the excel from programes and features option.
Step 3: If still error presists, then you need to install the excel version 2010 or above.
Step 4: Last option is to format your system if your issue still not resolved.

How do I view separate CGST and SGST in reports?

To view the CGST and SGST separately in the reports, you have two options in BUSY:
1. You can use the Sale / Purchase Register feature and set Y for the option Show Bifurcation of Amount? This will show you the CGST and SGST amounts and rates for each transaction in the report.
2. You can also use other GST reports such as GST Summary, GST Returns, etc. that show you the CGST and SGST separately for different periods and transactions. You can access these reports from the Display menu in BUSY.

How to extract bill-wise data from BUSY for tax audits?

To exctract bill wise report of vouchers for audit , you can follow the below steps:
Step 1: Go to display then selcet account books.
Step 2: Click on account registers standard
Step 3: You can open the desired report with selectin date range and mention yes in bifurcation of amount
Step 4: Under Account registers all accounting voucher option is available and in report will show bill amount , taxable amount and tax amount
You can see accounts register to see report for audit .

How do I get my group accounts ledger data

If you want to check ledger of a account group in BUSY, you can follow these steps:
Step 1: Go to Display menu and click on Account Books then Account Ledger.
Step 2: Select Account-wise and choose Group of Accounts.
Step 3: Choose the group name from the dropdown list and enter the date range and can view the combined ledger data.
Step 4: Step 5: If you want to export that report then use the "Export(ALT+E) option to export it in a compatible file format such as Excel, CSV, PDF & Google Sheet.

What options do I have for filtering and sorting the data in my register reports?

You can filter and sort the data in your register reports by using the filter option available in the report. You can filter by item, date, purchase type, and value. Sorting can be done by removing or filtering out specific entries. Follow these steps for filtering:
Step 1: Open the report, then press F7 or click on the upper side of the report.
Step 2: Set the filter in fields such as item, date, purchase type, account, and value, etc. Then, set the operator, set filter type, and click on filter.

I am having trouble applying filters to the summarized sales data what should I do?

You can filter and sort the data in your register reports by using the filter option available in the report. You can filter by item, date, purchase type, and value. Sorting can be done by removing or filtering out specific entries. Follow these steps for filtering:
Step 1: Open the report, then press F7 or click on the upper side of the report.
Step 2: Set the filter in fields such as item, date, purchase type, account, and value, etc. Then, set the operator, set filter type, and click on filter.

What should i do if reports are not giving accurate figures in BUSY?

If your reports are not giving accurate figures in BUSY please follow given steps:
Step 1: Take a backup of your data then open your company in BUSY
Step 2: Go to house keeping menu then click on update master balances and run it
Step 3: After successfully completion of this process check the report again
Step 4: If still showing wrong figures check the report in short range and then find the date from which showing wrong figures
Step 5: Check the entry of that particular date and try to solve it accordingly

If data is not showing in the ledger, but is showing in list of vouchers, what is the possible issue and solution for the same in BUSY Accounting Software?

If data is not showing in the ledger, but is showing in list of vouchers then might be these possible reasons:
1. The different ledger is used in the voucher.
2. If settlement feature is enabled and whole invoice amount is adjusted to the cash. In that case you need to enable Post Settlement Data along with Party Data option under the settlement configuration.
3. If there is sales and purchase return voucher then you need to check Posting in Accounts Through Sales Return & Purchase Return option in the Accounts tab.

I am unable to filter the taxable amount from the total invoice value. How can I separate these two values in my reports?

there is no need to filter the taxable amount from the total invoice value you can get thode value separately through account register report to get report follow these steps 
step 1: go to the account books and open account registers
step 2: then open sales register select all sales type , all parties
step 3: select series, relevant dates, also there is one option called show bifurcation of amounts enabled that option and view report
step 4: you will get separate taxable and full invoice amount.

I am unable to find the taxable amounts and tax details in my reports. What should I check in the software settings?

To see report with tax details You can follow some steps: 
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale or purchase Register and select the option for sale type or purchase type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the voucher with Tax Deatails.