Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
How do I customize the chart of accounts and add new accounts in BUSY? The default does not fit my business needs.
If you want to customize the chart of accounts and add new accounts then please
follow the given steps
Step 1: Go to administration menu then master then account then list.
Step 2: Then screen then configurable alphabatical then all accounts then list of
account will load.
Step 3: Then if you want to customize then click on select fields option and
customize as per your requirement then save.
Step 4: For add account click on add new account option and enter the details
and save.
How can I get my sales register entries to show in the proper account heads instead of just 'other modes'?.
for get your sales register entries with proper account head please follow the below steps
step 1: go to the Account books under display menu
step 2: open account register under account books and click on sales register
step 3: mentioned sales type and select report on the basis of all parties, group of parties , one party or selected parties.
step 4: then mentioned series, start and end date also there is other relevant options you can select as per your requirement and open report.
Why am I facing issues with incorrect opening balances carrying forward even after updating the software release? What can I do to fix this?
If you are facing issues with incorrect opening balances carrying forward
then please follow the given steps
Step 1: Open the previous financial year then go to Housekeeping menu.
Step 2: Then update master balance then OK.
Step 3: Then go to administration menu then change financial year then
select next financialy year
Step 4: Then click on yes for carry balances then new & change master then
start.
Step 5: Now you opening balance must match with your closing balance of
previous month.
What steps should I take to match my bank reconciliation in BUSY when it is off by a large amount
Pls Follow the Below Steps for Matching Bank Reconciliation :
Step 1: Check last year Pending entries properly get carry forward in current financial Year.
Step 2: As per Bank Book, Correct entries have been cleared by you from F4
Step 3: After Data Backup, Run Update master from Housekeeping.
Step 4: Check in Short Range in Balance Sheet,You will get a particular mismatch date.
Step 5: In that Particular Date, Check the entries from Day Book and correct it.
Step 6: Further Can contact to on our Customer Support on 8282828282 via Support@busy.in
How do I reconcile my bank account with BUSY records
Pls Follow the Below Steps for Matching Bank Reconciliation :
Step 1: Check last year Pendig entries properly get carry forward in current financial Year.
Step 2: As per Bank Book, Correct entries have been cleared by you from F4
Step 3: After Data Backup, Run Update master from Housekeeping.
Step 4: Check in Short Range in Balance Sheet,You will get a particular mismatch date.
Step 5: In that Particular Date, Check the entries from Day Book and correct it.
Step 6: Further Can contact to on our Customer Support on 8282828282 via Support@busy.in
What books/registers can be generated from Bizzy and how?
In BUSY, you can generate various books/register like sales register , purchase register , sale return register and so on .
Steps to Check Account registers are:
Step 1: Go to display then click on Account books in it
Step 2: Click on Accounts register standard tab and select the required register.
Steps to Check inventory register are:
Step 1: Go to display then chick on inventory books in it
Step 2: Click on Inventory register standard and select the required register
What are the options for viewing sales ledger?
The options for viewing sales ledger is given below:
1: Go in display section.
2: Then select account books option.
3:Then click on account ledger and select account wise.
4: Then select ledger to shown as through given option like, standard or T format.
5: Then select the account as one, group, all or selected.
6: Then mention desired account name and given configuration.
7: Then press ok and check the report.
8: You can also check it directly through ALT+L , mention the desired account and given configuration then press Ok and check the report.
How can I view my indirect income data in BUSY? Where is it shown?
If you want to View Indirect Income follow these steps:
Step 1: Check the ledger of your Indirect Income group.
Step 2: You can view the ledger in the Accounts Books under the Display menu.
Step 3: Then Click on Account Wise Select Format Standard Then Click on Group of Accounts
Step 4: Then Take Your Group & see The Ledger.
Step 5: You can also check Indirect Income in the Profit and Loss Account. To do this, go to the Display Menu, click on Final Results, and select Profit & Loss Account.
What are the various sales reports available and how can I customize them?
BUSY provides various sales reports such as, Accounting Sales Report, Inventory Sales Report, Sales Analysis, GST Sales Report and Sales List. You can choose from them to analyz your Data.
You can customize these reports by adding columns using the "Custom Column" option and can also Filter and Summarize it. If you need more customization, you can contact to your authorized channel partner or you may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
My sales register is not getting updated automatically in BUSY after invoicing. How to fix this?
In BUSY when you create invoices it will automatically updates in the sales register. Further if not updates then you need to check if there any incomplete voucher exist in the database. To check them you need to follow these steps:
Step 1: Go to Housekeeping menu and click on Check Incomplete Vouchers.
Step 2: Click on Ok and see List of Incomplete Vouchers.
Step 3: If found any then correct them or delete them if required.
Note: Take backup of your data before run this process.