Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
How can I ensure that my accounts ledger are updated accurately after cancelling voucher?
To ensure that account ledger are updated accurately after cancelling the voucher, you can check the ledger report and anaysis the closing balance by follow these steps:
Step 1: Go to Display then click on account books
Step 2: Choose the account ledger then select account-wise option
Step 3: Select the standard format then select party and open the ledger report.
Step 4: Now, Check the updated closing balance. Further, then canceled bill will not appear in ledger report of party due to zero balance voucher.
The laser/report I need is not showing in BUSY what should I do?
Their could be several reason for not showing ledger report to solve the issue follow the steps
1 ensure that your user ID have the access to see the report if not then open company with
admin ID and change the user restriction by user modify option
2 to check the ledger report you can press alter plus L or go to display menu click on
account books then click on account ledger then click on one account and select the account
How can I add a custom column to a report in BUSY
For adding a custom column to a report in BUSY, follow these steps:
Open the report you want to customize.
After generating the report, click on the Custom Column tab.
Add a format name, then you can add columns and rows as needed.
After adding the fields, click on Save the Format.
Exit the report, re-enter the same report path, and you'll see the new customized format.
Simply select the format and generate the report.
Note: The custom column option is not available in the BLUE and basic models.
My account balances differ after migration to the new version of BUSY. What should I do?
If you found any mismatch in accounts balance after migration to the new version of BUSY then follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to Housekeeping section then click on Update master balance option and click on Ok tab.
Step 3: After finish the process, check the account balance.
In case you found same issue , feel free to contact in our support helpline at 8282828282 or can write a mail on support@busy.in.
How can I view the contra register for all cash deposits made into a bank account?
To view the contra register for all cash deposits in bank entries, you can apply filter on debit balance of bank by F7 shortcut key.
You can check contra voucher register by following the steps:
Step 1: Go to display section then click on account books.
Step 2: Choose the accounts register standard then select the contra register
Step 3: mention the date range and check the transction of cash desposit in bank account after apply filter through F7 shortcut key.
How can I view the CGST SGST IGST and partywise breakdown in my sales register
To see SGST, CGST and IGST in sales register in BUSY, you can follow these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Select Account Registers(Standard) and Choose Sales Register.
Step 3: Enter the date range and can view that report. And enable "Show Bifurcation of Amounts?"
Step 4: The report will show you sales data along with tax bifurcation.
Step 5: If you want to see party-wise and click on summarize button of press F5 and select account.
Where can I find particular reports like credit note summary in the software?
To find particular reports like credit note summary in the BUSY :
1. Go to Administration
2. Then click on Maters
3. Select Credit note with or without items vouchers
4. Following options appear: Add, Modify and List
5. Open List and check Credit Note vouchers list.
6. Go to Display
7. Select Account Books
8. Then Click on Account Registered then select registered of credit note.
9. Now you can easily check it's report.
How can I see the total amount of IGST in my sales report?
To see the total amount of IGST in my sales report , please follow below steps :
Step 1: Go to display menu ,
Step 2: Select Account Books Report Option.
Step 3: And then select Account Registers(Standdard)
Step 4: Select Sales Register.
Step 5: Select the further option like all sale type and All parties option.
Step 6: Enable Show bifurcation of amounts option
Step 7: IGST amount will be shoen in seprate column
Step 8: Select Ok and view the report.
How can I Check all items which i have created in BUSY?
Follow below steps to check all item list which you have created in BUSY:
Step 1: Go in administration and select masters.
Step 2: Then click on item and select list option.
Step 3: Then select output on screen option and it will ask you for list of item to be shown in format,e.g,Standard, configurable aplhabatical and configure hierarchical, you can select as per your requirement.
Step 4: Then select all item or group of items.
Step 5: Check other given configuration and open the list.
Im getting my sales report from another company instead of my own company how can I fix this and get the right report ?
To get fix the issue of getting wrong sales report you need to ensure that you have
entered all sale voucher in BUSY correctly then you can follow the steps to get the
sales report
Step1 Go to display menu and click on account books
Step2 Click on account register standard
Step3 Click on sale register then click all sale type then all parties then set the period
and enable bifurcation of amount then ok