Frequently Asked
Questions

Find Solutions to Common Issues Related to accounting-reports - account books

FAQs

Can we add custom column in register

Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading, Position ,Data type Field and Alignment as per your need.
Step 2: Select the Field Value - Data field , Formula Based and SQL Query
Step 3: Select the Category and required field.
For More Customization as per your requirement can contact to Channel Partner.

I want to view sales report what steps should I take to make this possible?

To view the sales report of your company 
follow the steps
Step1 open BUSY and go to open company option
Step2 select your desired company and open it
Step3 then go to Display menu and click on account books
Step4 click on account register standard then click sale register
Step5 click on all sale type then all parties and set date range for sale report
and enable bifurcation of amount then press Ok

What steps should I follow if my bill history for certain months is incomplete in BUSY?

If your bill history for certain months is incomplete in BUSY, you can follow these steps:
1. Check if the bills are entered correctly and completely in the software.
2. Verify if there are any pending bills that need to be entered or updated.
3. Ensure that the bills are assigned to the correct accounts and parties.
4. Double-check if the bills are properly dated and categorized.
5. If the issue persists, contact BUSY customer support for further assistance.

Is it necessary for the entire ledger to be shown in one ledger?

No, it is not necessary for the entire ledger to be shown in one ledger in BUSY , It can be viewed by grouping similar accounts together. To view account leder please follow below steps: 
Step 1: Press ALT+L to open account ledger and specify the account name of which you want to check the balance.
Step 2: Then, you need to enter the Date Range for which you want to see the report and click on OK or press F2.

What is the meaning of the different bill statuses and colors in BUSY?

Bill status and color show payment and receipt status of entry it show payment or Receipt pending or not, If you do partial payment or Receipt partial payment show partial in status and show in brown color.If payment not received show in Red color and show pending in status. if payment cleared show in green color mention cleared in status.
Note- For this you have to use bill Reference feature otherwise show entry in blue color and show status N/A

One of my supplier ledgers is showing an error symbol but their creation and details seem okay to me. What might be causing this error indicator?

When error code 3354 is showing while opening the one supplier ledger due to some entries are not correct.
Pls follow the below steps :
Step 1: Take the data backup of your company.
Step 2: Then open the supplier ledger in the short date range.
Step 3: Then you will get particular date from which error is coming in the ledger.
Step 4: Then open the day book of that date and check the supplier entries and correct it.

I need the sales reports from BUSY in a specific format to share with management. Can I customize or format the built-in reports?

Yes, there is an option to create custom reports in BUSY, please follow below steps : 
Step 1:Open any list of masters, transactions, or a report.
Step 2:On the top, find the option for custom column.
Step 3:Click on custom column and add the necessary fields for your report.
Step 4:Save the customized format.
Step 5:Reopen the report and select the saved format.
Step 6:Now, you can share this custom report with your management.

My transaction reports are not showing complete or accurate information. What could be wrong and how can I troubleshoot this?

your transaction reports are not showing complete or accurate information because of .
1.When accessing the report, select the specific options to configure and filter the report data according to your needs. This step will help generate the accurate report you desire.
2.If you still require additional information within the report, you can customize it by adding fields or columns. Utilize the custom column feature to add extra data fields or columns that are necessary for your analysis or review.

How do I check for duplicate entries in BUSY? It seems there is double booking of some amounts.

If you want to check for duplicate entries in BUSY please follow these steps:
Step 1: Go to display menu
Step 2: Then click on check list
Step 3: Then click on voucher numbering reports
Step 4: Then click on duplicate voucher numbers
Step 5: By checking this report you can find your duplicate voucher number records in your database
Step 6: If you want you can also check other reports such as ledger and account books etc and find the duplicate entries manually

I need the sales register report to show data for a specific date range. How can I select the start and end dates for the sales register?

We have 2 option to see the sales register
1.Account register
2.Inventory register
For Account register
Step:1 Go to display option.
Step:2 Select account Books
Step:3 Select account Register standard
Step:4 Select sale Register
Or
Inventory Register of sales
Step: 1 Go to display option
Step: 2 Select invetory Books
Step: 3 Select inventory Register standard
Step: 3 Select sale Register
To date range open the report view specify the date range and open the report .