Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
The opening balances in my accounting software have mismatches. How can I identify and fix incorrect opening balances?
If opening balance is mismatch from previous year then follow the below steps.
Step 1: Click on Administration
Step 2: Then Change financial year
Step 3: Then select the last year
Step 4: Then House Keeping
Step 5: Then run the update master balance and change the financial year with all masters.
If you have mention the opening balance manually in the account master then you need to make sure that the debit and credit balance should be equal.
How can I generate the purchase order from the pending sales order?
To generate the purchase order from the sales order then follow the below steps.
Step 1: Click on display and then order processing
Step 2: Select pending order and then sales order
Step 3: while opening the sales order enable the option show item current stock and deficiency. after that select the required items press f4 shortcut key to generate the purchase order.
Step 4: you can generate it either deficiency wise or critical level wise as per specified in the item master.
How can i view a particullar sub ledger report in BUSY?
To view a particular sub ledger report in BUSY, follow below steps:
Step 1: Go to Display menu and then click on Account books option
Step 2: Then select Account ledger option and click on sub ledger option
Step 3: After that select standard option and then press on one sub ledger
Step 4: Now specify account in select account field and select date range and other features as per your requirement, after that press Ok and view the report
How do I track expenses like utility bills or rent?
If you want to track your expenses like utility bills follow these steps:
Step 1: Check the ledger of your expenses. To view the ledger press Ctrl+L and select your account to see the ledger.
Step 2: You can also view the ledger in the Accounts Books under the Display menu.
Step 3: You can also check expenses in the Profit and Loss Account. To do this, go to the Display Menu, click on Final Results, and select Profit & Loss Account.
I made a payment but it is not showing in party's ledger. What should i do?
If you have made payment but not showing in party's ledger, then you should check these steps:
Step 1: Check after resave that payment voucher.
Step 2: Might be the payment voucher is recorded as post dated cheque and it not regularize yet. To see that set Y on include PDC entries before opening the ledger.
Step 3: If you are using voucher approval feature and the payment voucher is unapproved in that case also it will not reflect in the ledger.
Why do report generation errors occur in BUSY, and how can I ensure successful report generation?
Report generation errors in BUSY can occur due to various reasons such as outdated software versions, incorrect data entry, mismatched totals, or inconsistencies in the reports. To ensure successful report generation, it is important to keep the software updated to the latest version, double-check the accuracy of data entered, reconcile totals between different reports, and troubleshoot any errors or inconsistencies that may arise. Additionally, taking backups of company data before troubleshooting can help prevent data loss during the process.
The bills generated from BUSY don't match my actual invoice amounts. What could cause this?
There could be several reasons why the bills generated from BUSY don't match your actual invoice amounts.
Some possible causes are mentioned below :
Step 1: It might happen that user had later modified the existing voucher values and tax calculation later on.
Step 2: It could be due to bugs in the software that prevent it from generating accurate bills.
Step 3: Also it could be that you had change the sale type in the voucher which affects your tax calculation.
How can I resolve the issue of incorrect balance values in my account ledger?
If the balance of your account ledger is showing incorrect, you need to check these steps:
Step 1: Ensure that you are checking the report with correct date range.
Step 2: Check all the entries are correctly recorded.
Step 3: Check if there is any PDC (Post Dated Cheque) entry exist so ensure that the option is enable of PDC while opening the ledger.
Step 4: Open the account ledger report in the short range and identify from which date the issue occurs.
How can I generate detailed reports of all transactions over a certain period?
To generate detailed reports of all transactions over a certain period in BUSY, you can follow below mentioned steps.
Step 1: Go to display option and select account books standard from it.
Step 2: In account books standard select sales register option.
Step 3: While the report select all party and sale type option to view detailed report.
Step 4: After that mention the date range for which you want to view report and click on ok button.
How can I sort the party-wise purchase report by taxable value in BUSY?
To sort the party wise purchase report in BUSY follow the steps
Step1 go to display menu and click on account books
Step2 click on account register standard and click on purchase register
Step3 select all sale type then select party as per your requirement you can select one
party all party group of party or selected party
Step4 fill the date range to show report and enable bifurcation of amount and press OK