Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
I pressed save too soon when entering a purchase and now I cant find the incomplete voucher
We can find accidentally saved Blank Purchase Voucher in BUSY.
To search and delete accidentally saved Black Purchase Voucher follow below Steps.
Step 1: Click on Display
Step 2: Click on Account Books
Step 3: Select Account Registers (Standard) / Account Registers (Columnar)
Step 4: Click on Purchase Register
Step 5: Select All Purchase Type
Step 6: Click on All Party
Step 7: Click on OK(F2)
Step 8: Click on Voucher from the Report
Step 9: Click on Delete - F8
Step 10 : Click on YES
I need to check whether a recent sales voucher is appearing properly. What is the process?
need to check whether a recent sales voucher is appearing properly then follow these steps
1. go the account books under display
2. open account register
3. click on sales register standard
4. select filter party wise or all parties
5. also select sale type wise or all sales type
6. mentioned start and end date also there is other relevant option you can select as per require
7. after open report you can check voucher.
How do I open the ledger for an account group by pressing shortcut key?
In BUSY there is no default shorcut key for open the ledger for an account group. Further you open the same by using these steps:
Step 1: Go to Display menu and click on Account Books then Account Ledger.
Step 2: Select Account-wise and click on Group of Accounts.
Step 3: Choose the account group from the dropdown list and enter the date range to open the report.
Step 4: You can also create shortcut key as per your need.
How can I get detailed sales analysis category wise, product wise, geography wise etc?
To check sale analysis with different category wise you can follow the below steps:
Step 1: Go to display then select sales analysis
Step 2: Select the desired option shown below sales analysis such as party wise ,item wise, group wise etc.
Step 3: Then select date range and mention yes in party address to see geographical deatils in report
By following these step you can check sale reort different category wise
Why am I not able to view account opening balances in account ledger?
If you are unable to view opening balance in account ledger then follow below steps:
Step 1: Go to display menu and submenu account books
Step 2: Then choose account ledger option then account wise option
Step 3: After that select standard option and then one account
Step 3: Then select account name and specify data range and make sure to disable skip opening balance as N, then enable or disable other options as per requirement then press ok
The sales register totals don't match the individual voucher totals. What is wrong?
If the sales register total does not match with the individual voucher total, then check the below steps.
Step 1: Make sure you have enter the voucher with the correct amount with tax rate.
Step 2: After the data backup, run the update master balance from housekeeping menu.
Step 3: If still issue presists, then voucher list and sales register in the short range then you will get date from which the mismatch is coming then correct it.
I need to open a customer's account report. How do I do that?
If you want to check an account in BUSY, you can follow these steps:
Step 1: Press ALT+L to open account ledger and specify the account name of which you want to check the balance.
Step 2: Then, you need to enter the Date Range for which you want to see the report and click on OK or press F2.
Step 3: The report will show you the Closing Balance of the selected account for the given period.
How can I generate a report to see registered and unregistered parties separately?
for Check Registered and Unregisterd Party from BUSY Software See the below Step
Step 1: Go to Administration Click on Account then Click on List
Step 2: Select Option Screen Click on Stander and Select group as Sundry Debtors
Step 3: after Select group Enable option Show GST Details
Step 4: Click on ok for Generate Report
Step 5: Click on Summary and Summarised on type of Dealer filed
I am unable to see the current year's sales figures in the software reports. It is showing last year's sales data. Why is this happening and how can I resolve it?
If the last year sales is showing instead of the current financial year, then might you have open the last financial year you have to change it from the below steps.
Step 1: Click on Administration
Step 2: Then change financial year
Step 3: Then select the current year and change it without carry forward the balances.
If you have spiltted your company then make sure that you have open the correct financial year company.
I am unable to find a specific invoice in BUSY as the invoice numbers are different than uploaded GST return. How can I search invoices by GSTIN or bill number?
To search an invoice by bill number in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type such as Sales, Purchase, etc.
Step 2: Click on Modify then enter the Bill number and can open the invoice.
Step 3: You can also open the Sales / Purchase Register with GSTIN option Y.
Step 4: Press F3 to search an invoice by bill number and GST number.