Frequently Asked
Questions

Q: I want to compare my internal account balances to externally updated balances. What is the process for this?

To compare BUSY account data with manually updated data, you can follow these steps: Step 1: Open the required accounting report then Export the same in excel. Step 2: Open the exported Excel file and manually update or input the desired data for comparison. Step 3: Cross verify the data between BUSY and the manually updated Excel file to identify any variations or discrepancies.

Q: 10. How do I check the last amount and bill number of my company purchase bills?

To check the last amount and bill number of your company's purchase bills in BUSY, you need to follow these steps : Step 1 : Go to display then account books Step 2 : Account registers (Standard) go to the Purchase Register report and sort it by date in descending order. The last bill number and amount will be displayed at the top of the report.

Q: I am seeing incorrect reflections for an account after making changes in BUSY. Why is that?

There could be several reasons why you are seeing incorrect reflections for an account after making changes in BUSY: 1. If you made incorrect changes 2. Incorrect mapping of accounts and incorrect tagging 3. Using older version of BUSY 4. Software glitch 5. Data entry mistakes while doing entry and skipping the field Check above possible reasons for it and solve all of these and then check it accordingly

Q: I want to create a GST condition in the sales report. What should I do?

To create a GST condition in the sales report, you can try the below steps: Step 1: Go to Display, then select the Account Books, then select the Account Registers (standard), Step 2: Select the Sales Register, then select the one sale type as per your GST condition sales type, select all parties, and view the report as per your GST condition sales type.

Q: How can I get the job work summary report properly with proper dates and sequences?

To view the job work summary, you can follow these steps: Step 1: Go to the Display menu and select Job Work Reports. Step 2: Choose the Job Work Report option according to your work nature, such as outside job work or in-house job work. Step 3: Click on Job Work Summary, and Specify the date range. Step 4: You can see the job Work summary report.

Q: Why am I unable to view the breakup of different payment modes in the ledger?

If you are unable to see the report of separate payment modes that you entered individually while saving the sale voucher then follow these steps Step 1. Go to Display menu Step 2. Then click on Account Summary Step 3. Now click on Settlement Details opiton Step 4. Then select all settlement modes and you will get an seperate payment mode wise report.

Q: Why is a balance not visible in the Op. Bal. field of a master?

If not showing any balance in the Op. Bal. field of a master, then might be the last year closing balance is not carry forward to current year properly. To resolve this issue you need to run Update Master Balances from the housekeeping menu in last year then change financial year again from the Administration menu. Note: Take backup of your data before running this process.

Q: What are the steps to view account balance details for a specific account?

To check balance of an account, you can check their ledger by using these steps: Step 1: Go to Display menu then click on Account Books. Step 2: Select Account Ledger and click on Account wise then select either Standard or T- Format. Step 3: Choose One Account and enter the account name then date range. Step 4: This will show that account's transactions and the closing balance.

Q: How do I print the daily sales report on a thermal printer slip?

To print the daily sales report on a thermal printer slip, go to Step 1 : Click on display Step 2 : Then account books Step 3 : Then Sales Register and select the date range for the report. Step 4 : Then, click on the Print option and select the thermal printer as the printing device. The report will be printed on the thermal printer slip.

Q: How can I ensure that all details or entries are properly posted ?

To ensure that all details or entries are properly posted in BUSY, double-check your data entry for accuracy and ensure that you are entering the correct item codes or names, quantities, and other transaction details.You can check the list of entries or check relevent report to see posting with details.You can check Day book in accounts Books in display to see entries posting.

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to compare my internal account balances to externally updated balances. What is the process for this?

To compare BUSY account data with manually updated data, you can follow these steps:
 Step 1: Open the required accounting report then Export the same in excel.
 Step 2: Open the exported Excel file and manually update or input the desired data for comparison.
 Step 3: Cross verify the data between BUSY and the manually updated Excel file to identify any variations or discrepancies.

10. How do I check the last amount and bill number of my company purchase bills?

To check the last amount and bill number of your company's purchase bills in BUSY, you need to follow these steps :
Step 1 : Go to display then account books
Step 2 : Account registers (Standard) go to the Purchase Register report and sort it by date in descending order. The last bill number and amount will be displayed at the top of the report.

I am seeing incorrect reflections for an account after making changes in BUSY. Why is that?

There could be several reasons why you are seeing incorrect reflections for an account after making changes in BUSY:
1. If you made incorrect changes 
2. Incorrect mapping of accounts and incorrect tagging
3. Using older version of BUSY
4. Software glitch
5. Data entry mistakes while doing entry and skipping the field
Check above possible reasons for it and solve all of these and then check it accordingly

I want to create a GST condition in the sales report. What should I do?

To create a GST condition in the sales report, you can try the below steps:
 Step 1: Go to Display, then select the Account Books, then select the Account Registers (standard),
 Step 2: Select the Sales Register, then select the one sale type as per your GST condition sales type, select all parties, and view the report as per your GST condition sales type.

How can I get the job work summary report properly with proper dates and sequences?

To view the job work summary, you can follow these steps:
Step 1: Go to the Display menu and select Job Work Reports.
Step 2: Choose the Job Work Report option according to your work nature, such as outside job work or in-house job work.
Step 3: Click on Job Work Summary, and Specify the date range. 
Step 4: You can see the job Work summary report.

Why am I unable to view the breakup of different payment modes in the ledger?

If you are unable to see the report of separate payment modes that you entered individually while saving the 
 sale voucher then follow these steps
 Step 1. Go to Display menu
 Step 2. Then click on Account Summary
 Step 3. Now click on Settlement Details opiton
 Step 4. Then select all settlement modes and you will get an seperate payment mode wise report.

Why is a balance not visible in the Op. Bal. field of a master?

If not showing any balance in the Op. Bal. field of a master, then might be the last year closing balance is not carry forward to current year properly.
To resolve this issue you need to run Update Master Balances from the housekeeping menu in last year then change financial year again from the Administration menu.
Note: Take backup of your data before running this process.

What are the steps to view account balance details for a specific account?

To check balance of an account, you can check their ledger by using these steps:
Step 1: Go to Display menu then click on Account Books.
Step 2: Select Account Ledger and click on Account wise then select either Standard or T- Format.
Step 3: Choose One Account and enter the account name then date range.
Step 4: This will show that account's transactions and the closing balance.

How do I print the daily sales report on a thermal printer slip?

To print the daily sales report on a thermal printer slip, go to
Step 1 : Click on display
Step 2 : Then account books
Step 3 : Then Sales Register and select the date range for the report. 
Step 4 : Then, click on the Print option and select the thermal printer as the printing device. The report will be printed on the thermal printer slip.

How can I ensure that all details or entries are properly posted ?

To ensure that all details or entries are properly posted in BUSY, double-check your data entry for accuracy and ensure that you are entering the correct item codes or names, quantities, and other transaction details.You can check the list of entries or check relevent report to see posting with details.You can check Day book in  accounts Books in display to see entries posting.

Frequently AskedQuestions