Frequently Asked
Questions

Q: I'm having trouble seeing the bottom portion of the BUSY interface where my account balance is shown. How can I adjust the screen resolution or display size to fix this?

If the BUSY screen is not displaying bottom portion then you have to configure for display setting of system as BUSY does not have any direct feature for its resolution. To adjust the screen, you need to open the display setting of screen and can configure for font size or resolution as per the system and BUSY compatibility.

Q: I want to view the closing balances and account statements for multiple parties together in one report. Is there a way to do this in BUSY?

To view the closing balances and account statements for multiple paries together you can follow the steps 1 Go to display menu and click on account Books 2 Click on account ledger and select account wise 3 click on standard then select selected account and choose the account name from list 4 select the date range and Ok

Q: The August report is not showing properly due to some government changes. How should I view the data before and after August separately?

If the august month report is not showing properly due to some government changes then to view data before and after August you should update BUSY latest version and release then create can create a new company and export the data from old company till august and import in the new company to view it separately

Q: I am seeing a large debit balance in my PCHT and FDHT accounts. Why is this happening and how can I resolve it?

The large debit balance in the PCHT and FDHT accounts in BUSY may be a result of incorrect entries or imbalances. To address this issue, it is advisable to thoroughly review and rectify any inaccuracies in entries and ensure that all balances are reconciled accurately. Seeking guidance from a professional accountant or contacting BUSY support for further assistance.

Q: I deleted a sales invoice in BUSY but it is still showing in the party ledger. How can I remove it completely?

Once a sales invoice is deleted, it will no longer be displayed in the party ledger. However, it is recommended to check if you are able to open that bill or not if you you receiving that the voucher not longer exist, then run re-index the database option from the housekeeping menu after the backup and then check.

Q: I created a new ledger account in BUSY but it is not showing up. What should I check?

If New Ledger Not showing, follow these steps: Step 1: Go to Administration Then Click on Masters Then click on Modify. Step 2: Select the Acccount If account Shows Check its group Then save it again. Step 3: Take a backup of your data. Step 4: Go to the Housekeeping menu, then click on Regenerate master Help file. Step 5: Review the reports.

Q: Can you show me the bill vouchers for a specific party?

To see bill vouchers of a specific party in BUSY, you need to follow these steps: Step 1: Go to Display menu then go to Account Books. Step 2: Select Account Registers (Standard) then can choose Sales Register, Purchase Registe, etc. Step 3: Then, select One Party and enter the date range. Step 4: You will see all vouchers of that party.

Q: How can I filter transaction reports by payment method like cash?

If you want to filter on payment cash in report. Follow these steps for filtering: Step 1: Open the report, then press F7 or click on the upper side of the report. Step 2: Set the filter on fields as Cash. Step 3: In set the operator Take Having and in filter type Having (As it is) and click on filter.

Q: How can I check my trading history for different quarters?

For Trading history you can check sale purchase Report For open Sale Report and purchase Report please follow these steps: 1. Go in Display 2. Then Go in Accounts book 3. Then Go in Account Register standard 4. Then Go in sale register and open Report and same as open purchase register Report

Q: How do I share customer ledger details with parties outside BUSY?How do I view reports in BUSY?

To share customer ledger details with parties outside of BUSY, you can export the ledger report as a PDF or Excel file and then share it via email or any other preferred method. To view report You can to go the display from there you can check any report as per your requirement and send to your parties.

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I'm having trouble seeing the bottom portion of the BUSY interface where my account balance is shown. How can I adjust the screen resolution or display size to fix this?

If the BUSY screen is not displaying bottom portion then you have to configure for display setting of system as BUSY does not have any direct feature for its resolution. To adjust the screen, you need to open the display setting of screen and can configure for font size or resolution as per the system and BUSY compatibility.

I want to view the closing balances and account statements for multiple parties together in one report. Is there a way to do this in BUSY?

To view the closing balances and account statements for multiple paries together 
you can follow the steps 
1 Go to display menu and click on account Books 
2 Click on account ledger and select account wise 
3 click on standard then select selected account and choose the account name 
from list 
4 select the date range and Ok

The August report is not showing properly due to some government changes. How should I view the data before and after August separately?

If the august month report is not showing properly due to some government changes 
 then to view data before and after August you should update BUSY latest version 
 and release then create can create a new company and export the data from old company till august and import in the new company to view it separately

I am seeing a large debit balance in my PCHT and FDHT accounts. Why is this happening and how can I resolve it?

The large debit balance in the PCHT and FDHT accounts in BUSY may be a result of incorrect entries or imbalances. To address this issue, it is advisable to thoroughly review and rectify any inaccuracies in entries and ensure that all balances are reconciled accurately. Seeking guidance from a professional accountant or contacting BUSY support for further assistance.

I deleted a sales invoice in BUSY but it is still showing in the party ledger. How can I remove it completely?

Once a sales invoice is deleted, it will no longer be displayed in the party ledger. However, it is recommended to check if you are able to open that bill or not if you you receiving that the voucher not longer exist, then run re-index the database option from the housekeeping menu after the backup and then check.

I created a new ledger account in BUSY but it is not showing up. What should I check?

If New Ledger Not showing, follow these steps:
Step 1: Go to Administration Then Click on Masters Then click on Modify.
Step 2: Select the Acccount If account Shows Check its group Then save it again.
Step 3: Take a backup of your data.
Step 4: Go to the Housekeeping menu, then click on Regenerate master Help file.
Step 5: Review the reports.

Can you show me the bill vouchers for a specific party?

To see bill vouchers of a specific party in BUSY, you need to follow these steps:
Step 1: Go to Display menu then go to Account Books.
Step 2: Select Account Registers (Standard) then can choose Sales Register, Purchase Registe, etc.
Step 3: Then, select One Party and enter the date range.
Step 4: You will see all vouchers of that party.

How can I filter transaction reports by payment method like cash?

If you want to filter on payment cash in report. Follow these steps for filtering:
Step 1: Open the report, then press F7 or click on the upper side of the report.
Step 2: Set the filter on fields as Cash.
Step 3: In set the operator Take Having and in filter type Having (As it is) and click on filter.

How can I check my trading history for different quarters?

For Trading history you can check sale purchase Report 
 For open Sale Report and purchase Report please follow these steps: 
 1. Go in Display 
 2. Then Go in Accounts book 
 3. Then Go in Account Register standard 
 4. Then Go in sale register and open Report and same as open purchase register Report

How do I share customer ledger details with parties outside BUSY?How do I view reports in BUSY?

To share customer ledger details with parties outside of BUSY, you can export the ledger report as a PDF or Excel file and then share it via email or any other preferred method. 
To view report You can to go the display from there you can check any report as per your requirement and send to your parties.

Frequently AskedQuestions