Frequently Asked
Questions

Q: There are multiple unrelated columns in reports exported from BUSY to Excel. How can I only export required columns to Excel?

You can export the required columns in excel from the below steps. Step 1: In the report, create the new format by click on custom column option. Step 2: Then untick the column field which is not required by you and save it. Step 3: Then open the same report with new format and then export it.

Q: Some details like payment mode are missing in the exported account sales registrant report how do I get them?

To get some missing details like payment mode in the exported file, you have to check the report that you have exported whether you will get the payment mode in that report or not, if not, then You can add custom column of payment mode through custom column option in account sale register and then export .

Q: What is the best way to handle petty cash transactions in BUSY? Should I set up a separate account?

Please follow these steps to maintain petty cash transactions in BUSY: Step 1: Go to administration menu Step 2: Then click on masters Step 3: Then click on account and click on add Step 4: Specify account name as petty cash and group name as cash-in-hand Step 5: Then save it and then you can do the transactions with this master

Q: The transaction details are not showing up in BUSY. How can I get the transaction details to appear?

To get transaction details in BUSY, you can check Sales register, Purchase register, etc by using these steps: Step 1: Go to Display menu and click on Account Books. Step 2: Select Account Regsters(Standard) and choose Sales Register, Purchase Register, etc as per the requirements. Step 3: Enter the date range and can see the transactio details.

Q: If there are recurring data mismatches, I may have to stop using BUSY. What assurance can you provide that this will not happen going forward?

If data appears mismatched and values are not reflecting correctly in BUSY, consider checking the following possible reasons: 1.Ensure that all entries have been posted. 2.Double check the amount and other details in existing vouchers. 3.Verify by updating the master balance from the housekeeping menu after taking the latest backup. 4.Confirm that entries should not be deleted in the data.

Q: Why is the cash entry appearing first, and how can I change it to make the party account debit first?

To set a party account to be debited first in ledger by default in BUSY , you need to follow these steps: Step 1: Press Alt + L account ledger window will opn and select the option Set as Default Debit Account. This will ensure that the party's account is debited first by default for all transactions.

Q: My sales, purchase and stock figures are mismatched after restoring data from a backup. How can I correct this?

If sale, purchase and stock figures are mismatched after restoring data from a backup, you can check the following aspect: 1. Reconcile that all entries have been accurately posted in BUSY. 2. Check the relevant report in short range and find the date of mismatch. 3. Double check that you have entered the correct date while viewing the report.

Q: I want to view consolidated reports for local and interstate sales. How can I generate this in BUSY?

To view the consolidated report for local sale purchase follow below steps: Step 1: Go to display option and then select account books option. Step 2: Then select account register standard option with all sale type and all parties. Step 3: Then mention the date range and click on ok button to see the report.

Q: How do I search for a voucher by party name in Bizzy?

to search for a voucher by party name in BUSY follow these steps 1. go to the accounts report under display 2. select account ledger option 3. then select filter for party and select party account 4. mentioned relevant date range and other deatils and open report 5. there you can find your invoice by party name.

Q: what is the best way ton update account/master balaance in BUSY ?

To update account/master balanec in BUSY follow the below steps: Step 1: Go to House keeping menu Step 2: Then click on Update master balance option Step 3: Then click on OK button and start the process Step 4: After completing the process, a confirmation message will appear Step 5: Then you can check the updated balance

Find Solutions to Common Issues Related to accounting-reports - account books

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Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

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Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

There are multiple unrelated columns in reports exported from BUSY to Excel. How can I only export required columns to Excel?

You can export the required columns in excel from the below steps.
 Step 1: In the report, create the new format by click on custom column option.
 Step 2: Then untick the column field which is not required by you and save it.
 Step 3: Then open the same report with new format and then export it.

Some details like payment mode are missing in the exported account sales registrant report how do I get them?

To get some missing details like payment mode in the exported file, you have to check the report that you have exported whether you will get the payment mode in that report or not, if not, then You can add custom column of payment mode through custom column option in account sale register and then export .

What is the best way to handle petty cash transactions in BUSY? Should I set up a separate account?

Please follow these steps to maintain petty cash transactions in BUSY:
Step 1: Go to administration menu
Step 2: Then click on masters 
Step 3: Then click on account and click on add
Step 4: Specify account name as petty cash and group name as cash-in-hand
Step 5: Then save it and then you can do the transactions with this master

The transaction details are not showing up in BUSY. How can I get the transaction details to appear?

To get transaction details in BUSY, you can check Sales register, Purchase register, etc by using these steps:
 Step 1: Go to Display menu and click on Account Books.
 Step 2: Select Account Regsters(Standard) and choose Sales Register, Purchase Register, etc as per the requirements.
 Step 3: Enter the date range and can see the transactio details.

If there are recurring data mismatches, I may have to stop using BUSY. What assurance can you provide that this will not happen going forward?

If data appears mismatched and values are not reflecting correctly in BUSY, consider checking the following possible reasons:
1.Ensure that all entries have been posted.
2.Double check the amount and other details in existing vouchers.
3.Verify by updating the master balance from the housekeeping menu after taking the latest backup.
4.Confirm that entries should not be deleted in the data.

Why is the cash entry appearing first, and how can I change it to make the party account debit first?

To set a party account to be debited first in ledger by default in BUSY , you need to follow these steps:
Step 1: Press Alt + L account ledger window will opn and select the option Set as Default Debit Account. This will ensure that the party's account is debited first by default for all transactions.

My sales, purchase and stock figures are mismatched after restoring data from a backup. How can I correct this?

If sale, purchase and stock figures are mismatched after restoring data from a backup, you can check the following aspect:
1. Reconcile that all entries have been accurately posted in BUSY.
2. Check the relevant report in short range and find the date of mismatch.
3. Double check that you have entered the correct date while viewing the report.

I want to view consolidated reports for local and interstate sales. How can I generate this in BUSY?

To view the consolidated report for local sale purchase follow below steps:
 Step 1: Go to display option and then select account books option.
 Step 2: Then select account register standard option with all sale type and all parties.
 Step 3: Then mention the date range and click on ok button to see the report.

How do I search for a voucher by party name in Bizzy?

to search for a voucher by party name in BUSY follow these steps 
1. go to the accounts report under display
2. select account ledger option 
3. then select filter for party and select party account 
4. mentioned relevant date range and other deatils and open report 
5. there you can find your invoice by party name.

what is the best way ton update account/master balaance in BUSY ?

To update account/master balanec in BUSY follow the below steps:
Step 1: Go to House keeping menu 
Step 2: Then click on Update master balance option 
Step 3: Then click on OK button and start the process 
Step 4: After completing the process, a confirmation message will appear 
Step 5: Then you can check the updated balance

Frequently AskedQuestions