Frequently Asked
Questions

Q: Some of my vendors are missing from the reconcile section in BUSY even though I have bills from them. Why are they not showing up?

There could be several reasons why vendors are missing in the reconcile section of BUSY despite having bills. Some possible reasons include incorrect data entry, missing information, or the bills not being marked as payable. It is recommended to double-check the data entry and ensure all necessary information is included to properly reconcile the accounts.

Q: I want to add additional fields/columns to the default templates of reports in BUSY. Is there a way to customize the templates?

To add additional field and column in BUSY , follow the below steps: Step 1: After opening report cick on custom column option available on top of report Step 2: Mention format name and position of column Step 3: Select data field and save format then open report again with created format

Q: I want to check the sales and purchase register for a particular party. How can I generate these reports in the software?

To check the sales and purchase register for a particular party, go to Display > Account Book > Account Register > Sale Register > All Sale Type > One Party > Selected Party. Then select the party name and the date range. To generate reports, click on the report option and select the desired format.

Q: I want the vehicle number on all my invoices, even small amounts. How can I set this up in BUSY?

To See all all Vehicle no in Singel Report See Below Step Step :1 Login the Compant Step:2 Go To Administration Miscellaneous Data Entry Update Transport Details Step :3 Update Transport Details Select Both and All Party Then Select date Wise Step : 4 in Select Voucher Type Option Select the Transaction Selet Series then Click on Ok

Q: When I open the video, a message comes- In order to see the effect of the changes you have made in the previous session, please run Regenerate Dual Voucher. What should I do?

If show message run regenerate dual voucher follow these steps: Step 1: Take latest backup of data Step 2: Open company then go in housekeeping Step 3: Click on Regenerate dual vouchers and choose you can proceed as I have latest backup of data Step 4: Click on Ok then click yes on please confirm window.

Q: I don't want to change the ledger heads for my fixed asset purchase entries. Can I still see those bills in the full purchase report?

If you did fixed assets purchase entries in purchase voucher then you can see the fixed asset purchase report in purchase register But you have to create item for that fixed asset and you need to specify the fixed assets account in specify purchase account option and then you can proceed to generate the entry

Q: Some vouchers in BUSY from the previous financial year are showing up in the current year reports. How can I prevent this going forward?

To prevent vouchers from the previous year from appearing in current year reports, you can establish a cutoff date for the previous financial year. If these vouchers persist in current year reports even after selecting the appropriate current financial year date, ensure that the voucher dates are correctly aligned with the previous financial year.

Q: I am unable to locate the entry for my cash transactions in BUSY. How can I find cash entries that were already posted?

If you want to locate cash transaction in BUSY then please follow the given steps Step 1: Go to display menu then account books then cashbank book Step 2: Then select single column option then enter the date and enable desired option then ok. Step 3: Now cash transaction will be displayed.

Q: Why am I unable to open the detailed sales report to see item-wise breakup? It seems to get stuck while loading data.

while loading data for sales report with full item details getting stuck then you need to ensure that if your data is heavy or number of transaction is more, then it will be take time to load report or you need to login with super user id to load report faster that client system.

Q: I created a custom column for district name, but it is not showing in my report. What am I doing wrong?

Your custom column of district may not be showing in the report because it could be possible its not compatible with the report or you have choosen the wrong field in the custom column or you have not mentioned the district name on the proper location from where you are tracking in custom column

Find Solutions to Common Issues Related to accounting-reports - account books

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Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

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Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

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Dealer Complaint/Issues

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Dealer Complaint/Issues

Some of my vendors are missing from the reconcile section in BUSY even though I have bills from them. Why are they not showing up?

There could be several reasons why vendors are missing in the reconcile section of BUSY despite having bills. Some possible reasons include incorrect data entry, missing information, or the bills not being marked as payable. It is recommended to double-check the data entry and ensure all necessary information is included to properly reconcile the accounts.

I want to add additional fields/columns to the default templates of reports in BUSY. Is there a way to customize the templates?

To add additional field and column in BUSY , follow the below steps:
 Step 1: After opening report cick on custom column option available on top of report 
 Step 2: Mention format name and position of column 
 Step 3: Select data field and save format then open report again with created format

I want to check the sales and purchase register for a particular party. How can I generate these reports in the software?

To check the sales and purchase register for a particular party, go to Display > Account Book > Account Register > Sale Register > All Sale Type > One Party > Selected Party. Then select the party name and the date range. To generate reports, click on the report option and select the desired format.

I want the vehicle number on all my invoices, even small amounts. How can I set this up in BUSY?

To See all all Vehicle no in Singel Report See Below Step
Step :1 Login the Compant 
Step:2 Go To Administration Miscellaneous Data Entry Update Transport Details
Step :3 Update Transport Details Select Both and All Party Then Select date Wise
Step : 4 in Select Voucher Type Option Select the Transaction Selet Series then Click on Ok

When I open the video, a message comes- In order to see the effect of the changes you have made in the previous session, please run Regenerate Dual Voucher. What should I do?

If show message run regenerate dual voucher follow these steps:
Step 1: Take latest backup of data 
Step 2: Open company then go in housekeeping 
Step 3: Click on Regenerate dual vouchers and choose you can proceed as I have latest backup of data
Step 4: Click on Ok then click yes on please confirm window.

I don't want to change the ledger heads for my fixed asset purchase entries. Can I still see those bills in the full purchase report?

If you did fixed assets purchase entries in purchase voucher then you can see the fixed asset purchase report in purchase register
But you have to create item for that fixed asset and you need to specify the fixed assets account in specify purchase account option and then you can proceed to generate the entry

Some vouchers in BUSY from the previous financial year are showing up in the current year reports. How can I prevent this going forward?

To prevent vouchers from the previous year from appearing in current year reports, you can establish a cutoff date for the previous financial year. If these vouchers persist in current year reports even after selecting the appropriate current financial year date, ensure that the voucher dates are correctly aligned with the previous financial year.

I am unable to locate the entry for my cash transactions in BUSY. How can I find cash entries that were already posted?

If you want to locate cash transaction in BUSY then please follow the given steps
 Step 1: Go to display menu then account books then cashbank book
 Step 2: Then select single column option then enter the date and enable 
 desired option then ok.
 Step 3: Now cash transaction will be displayed.

Why am I unable to open the detailed sales report to see item-wise breakup? It seems to get stuck while loading data.

while loading data for sales report with full item details getting stuck then you need to ensure that if your data is heavy or number of transaction is more, then it will be take time to load report or you need to login with super user id to load report faster that client system.

I created a custom column for district name, but it is not showing in my report. What am I doing wrong?

Your custom column of district may not be showing in the report because it could be 
possible its not compatible with the report or you have choosen the wrong field in the 
custom column or you have not mentioned the district name on the proper location from 
where you are tracking in custom column

Frequently AskedQuestions