Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
I am not able to find old invoices in BUSY. What should I do?
For searching for old invoices in BUSY you need to follow below steps:
Step 1: Go to transaction menu and select relevant voucher type.
Step 2: Then select modify option and mention the voucher number which you want to search.
Step 3: Open the list of voucher and press F3 to search the voucher number.
How do I get access to past invoices and e-way bills for audit purposes?
You can generate reports for any period within the current financial year in BUSY to get past invoices. However, if you want to generate reports for a previous financial year, you need to switch to that financial year first and then generate the reports. In invoice e way bill details also exist.
What is the process to download a single day's transactions for an account?
To download a single day transaction for an account follow these steps:
Step 1: Go to Display.
Step 2: Click on Account book.
Step 3: Select Day Book.
Step 4: Show Cash Balances option yes.
Step 5: Select starting date and ending date then press OK button.
Step 6: Day Book report you can take print or export.
The sales invoice I generated yesterday is not showing in BUSY today. Why is this happening?
There are several reasons if your sale voucher is not showing in report:
1. Make sure you have save the voucher properly
2. Make sure you are checking correct reports in BUSY
3. Ensure that you have selected correct date range while checking sale report
4. Make sure you are using latest release of BUSY
How can i check that which payment entry is left to be post in BUSY?
To check that which payment entry is missed to be posted in BUSY, follow these steps:
Step 1: Go to transaction section then click on payment voucher and select list option.
Step 2: Now, Specify the date range then open the payment list and check that which payment is left to be post.
Why are some months or date ranges not showing proper data in BUSY?
If the data is not showing properly in BUSY, check the possible reasons:
1.Ensure that all entries have been posted.
2.Double check the amount and other details in existing vouchers.
3.Verify by updating the master balance from the housekeeping menu after taking the latest backup.
4.Confirm that entries should not be deleted in the data.
Where to find the section to see invoice details I created in BUSY?
If you have created the invoice and wants to see it's report then, follow these steps :
Step 1: Go to Display menu.
Step 2: Then click on Account books and then select Account registered standard.
Step 3: Then select the Registered type accordingly to view the report.
Why is the option not showing to view the account ledger report
If you are unable to view the account ledger report in BUSY, you should check :
Step 1: If you have the necessary permissions or access rights to view the account ledger report.
Step 2: If you have the necessary permissions, ensure that you are trying to access a current and relevant report.
How can I check the Sale or Purchase Analysis report in BUSY?
To view the Sale or Purchase Analysis report in BUSY, please follow the steps below:
Step 1: Open the company, then go to the Display menu.
Step 2: To view the Sales report, click on the Sale Analysis report.
Step 3: To view the Purchase report, click on the Purchase Analysis report.
How do I mention a date in My sale register Report?
To mention date in sale register report, follow these steps:
Step 1: Go to display and then select account books
Step 2: Choose account registers(standard) and then select report sales reigster
Step 3: Select sale type as required, party or account as required and then define start date and end date and open report.