Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
How can i check ledger report with item details in BUSY?
To check the ledger report with item details in BUSY, you can follow the below:
Step 1: Press ALT+L shortcut key to open ledger report.
Step 2: Now, Specify the account name then update the date range and enable show item details option.
Step 3: Afterward, Click on ok tab to view the report.
How do I remove a specific field from custom coulmn report?
To remove a specific field from a custom column report, follow these steps:
Step 1: Open the specific report on which the custom column is added.
Step 2: Click on the custom column option available in the report header part.
Step 3: Untick the field name that is not required and save the format.
How can we check sales report with sales return data?
To check sales report with sales return data follow the below steps:
Step 1: Go to Display > account book > Account register (Standard) > Sale register >alll sale type > all party > enable include sales return option , sales return entries will appear in Orange colour with negative amount.
How can i check the cash/bank book in BUSY?
To check the cash/bank book in BUSY, follow these steps:
Step 1: Go to display section then click on accounts book
Step 2: Now, choose the cash/bank book and select the single column
Step 3: Mention the cash or bank account master with date range then press on OK tab to view the report.
Can I customize standard reports in BUSY
Yes, you can customize standard reports in BUSY by adding the Custom columns in report or configure columnar report.
Please Note: The Custom Column feature is only available in the Standard and Enterprise editions of BUSY. If you are using the Basic edition, you can add columns by using the Columnar option.
I am trying to check my sales and purchase details for the previous financial year but unable to find the right option. How can I view sales and purchase reports for past financial years?
To view the last year sale purchase details follow below steps:
Step 1: Firstly press F11 key to switch Financial year.
Step 2: Go to display option and then select account books.
Step 3: In account books select account register standard and then you can view sale and purchase register.
I need to pull some custom reports in BUSY but cannot find the option to create custom reports. Is there a way to do this?
Yes, there is an option to create custom reports in BUSY. You have to open the any list of masters, transactions or any report,then on top you will get the option of custom column. Click on custom column option and add the required fields as per your need in the report.
There is a small difference of - paise between amounts in BUSY. What could cause this and how can I resolve it?
Please provide more details about which report you are checking so that we can provide better assistance. Additionally, if you observe a variance of a few paisa in the report, it is recommended to examine the data within a shorter timeframe. After identifying any discrepancies, make corrections to rectify the mismatch.
When I try to generate financial reports in BUSY, some sections show #DIV/! errors. How can I resolve this issue?
If you generate financial reports and see some error in figures then please follow the given
steps
Step 1: Exit from report and reopen it and check now.
Step 2: If still have problem then go to housekeeping menu.
Step 3: Then update master balance and then check report again.
The software is not updating prices in the reports when I change them. Is there a setting I am missing?
If software is not updating prices in the reports when you change them
then please follow the given steps
Step 1: Make sure the changes made saved properly.
Step 2: Go to administration housekeeping menu.
Step 3: Then go to housekeeping menu.
Step 4: Then update master balances then ok.
Step 5: Then check report again.