Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
My purchase registers are not updating properly. What could be the reason and how to resolve it?
If purchase register is not being updated in BUSY follow below steps:
Step 1: Take a latest backup of the company.
Step 2: Then go to housekeeping option and then select update master balance.
Step 3: After completion of the process check report again.
How do I view more historical receipt register data in BUSY? It only shows current month.
For more historical recipt register data in BUSY you need to follow these steps:
Step 1: Go to Display menu.
Step 2: Click on Account books.
Step 3: Select account register.
Step 4: Click on Receipt Register.
Step 5: Specify Starting date and ending date then click on OK button.
What is the best way to send my accounting reports to my CA (Chartered Accountant) electronically?
It depends on the needs of your CA. We have many options to export reports. You can export reports in PDF, Excel, or JSON if you want to send GSTR1 and GSTR3B. We recommend sending the report in Excel, but it depends on your preference.
The tax calculations in BUSY are not accurate. How can I troubleshoot and correct issues?
To troubleshoot and correct tax calculation issues in BUSY, you can follow these steps.
Step 1. Ensure that the tax rates and categories are set up correctly.
Step 2. Ensure that you have pick right sale/purchase type in invoice according to item master tax rate.
What do I do if a bill is not being shown in the account ledger?
If a bill is not being shown in the account ledger, you need to check these steps:
Step 1: Ensure that correct party is used in voucher.
Step 2: Check after reasave that entry.
Step 3: Make sure you are checking the account ledger with correct date range.
What are the steps to view my purchase history in BUSY and obtain relevant information?
From BUSY,You can view the multiple report of purchase related to Accounting and Inventory from the Display menu.
Pls follow the below steps.
Step 1: Click on Display menu
Step 2: Then Accounts Book
Step 3: Then Accounts Register
Step 4: Then Purchase Register
How can I ensure that the correct sales amount is reflected in the software?
To ensure about the correct sales amount you can check reports in display and these are :
1. You can check profit and loss in Final result.
2. You can check Account Ledger of sale.
3. You can check sale register in accounts Book and in Inventory books.
How can I view all the details of a particular ledger in the software?
To view all the details of a particular ledger in BUSY, you need to follow these steps :
Step 1: Go to display then account books then account ledger
Step 2: Select account wise, standard then select one account and select particular account ledger and check report.
How do I check if there are any backend issues causing problems with vouchers/ledgers?
If you facing issue while voucher entry or open account ledger report you may follow given steps:
Step:1 After taking latest backup of the company run reindex database from house keeping.
Step: 2 Run regenerate dual voucher or check incomplete voucher or junk character master or voucher.
How can I search for a specific bill number in the ledger transactions
To search for a specific bill number in ledger transactions:
1. Access your ledger report under the 'Display' report.
2. Use the 'F3' shortcut to search for the bill number.
3. Click 'Search Next' to find additional instances.
4. Optionally, check the 'Match Case' checkbox for more accurate searching