Frequently Asked
Questions

Q: The address is not getting detected in BUSY. What should I do?

To check and update company address in BUSY follow below steps: Step 1: Open company with using login credentials. Step 2: Go to the company menu and click on edit company Step 3: Check and update address of the company. If the party master address showing incorrect in BUSY then check and update address in particular account master.

Q: I need help setting up GST related master data in the software.

To set up GST-related master data in the software, you can follow below steps: Step 1: Go to Administration then click on Configuration. Step 2: Then Click on feature and option and go to GST/VAT tab. Step 3: Further click on Create Default GST masters then your relavant master will be created automatically.

Q: Is it necessary to enter a password for copying masters and configurations?

Yes, it is required to input a password when copying masters and configurations from a company where you have specified a username and password. However, if no username and password are specified in the company from which you want to copy masters and configurations, then you would not need to provide any credentials.

Q: How do I add bank details in sales invoice of the company?

To add bank details in sales invoice follow below steps: Step 1: Go to administration menu then select configuration option. Step 2: Then select invoice/document printing option and then select standard option. Step 3: Then select sale invoice from it and navigate to the bottom right side of the screen and mention the bank details option.

Q: Where can I find my data directory in the BUSY software?

To check the data path in the BUSY software please follow these steps: Step 1: Open your BUSY software Step 2: Then click on set data directory option available in the company tab Step 3: Afterwards you can see the data directory of your companies that is running in BUSY where your current data is updating

Q: How to modify company bank details in BUSY?

To Edit bank details in BUSY you need to follow these steps: Step 1: Go to Administration. Step 2: Click on Configuration. Step 3: Select Invoice/Document Printing. Step 4: Click on Standard and select sales invoice Right hand you can see Bank Details mention all bank details and save.

Q: How to delete company from BUSY?

To delete company from BUSY follow below steps: Step 1: Take a latest backup of the data. Step 2: Go to company menu and select delete company option. Step 3: Then select the company from the list of companies option. Step 4: Then it would ask you do you want to delete company click on Yes option.

Q: I see two separate companies in BUSY but they have the same name. Why are they separate in BUSY if they are the same company?

If two distinct companies with the same name in BUSY, there could be two underlying reasons: 1.If you have split the company financial year in BUSY, the data from the split may appear with the same company name as the source company. 2.If you have created two separate companies with same names in the BUSY.

Q: I need to update my company's registration details in the software. Where can I find the section to update business registration information?

To update a company's registration details in the software, you can follow the below steps: Step 1: Open company with using login credential. Step 2: Go to the company tab and click on edit company. Step 3: Enter company's registration details such as company name, address, pin code, E-mail etc.

Find Solutions to Common Issues Related to configurations - company configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The address is not getting detected in BUSY. What should I do?

To check and update company address in BUSY follow below steps:
Step 1: Open company with using login credentials.
Step 2: Go to the company menu and click on edit company
Step 3: Check and update address of the company.
If the party master address showing incorrect in BUSY then check and update address in particular account master.

I need help setting up GST related master data in the software.

To set up GST-related master data in the software, you can follow below steps:
 Step 1: Go to Administration then click on Configuration.
 Step 2: Then Click on feature and option and go to GST/VAT tab.
 Step 3: Further click on Create Default GST masters then your relavant master will be created automatically.

Is it necessary to enter a password for copying masters and configurations?

Yes, it is required to input a password when copying masters and configurations from a company where you have specified a username and password. However, if no username and password are specified in the company from which you want to copy masters and configurations, then you would not need to provide any credentials.

How do I add bank details in sales invoice of the company?

To add bank details in sales invoice follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then select invoice/document printing option and then select standard option.
Step 3: Then select sale invoice from it and navigate to the bottom right side of the screen and mention the bank details option.

Where can I find my data directory in the BUSY software?

To check the data path in the BUSY software please follow these steps:
Step 1: Open your BUSY software
Step 2: Then click on set data directory option available in the company tab
Step 3: Afterwards you can see the data directory of your companies that is running in BUSY where your current data is updating

How to modify company bank details in BUSY?

To Edit bank details in BUSY you need to follow these steps: 
 Step 1: Go to Administration. 
 Step 2: Click on Configuration. 
 Step 3: Select Invoice/Document Printing. 
 Step 4: Click on Standard and select sales invoice Right hand you can see Bank Details mention all bank details and save.

How to delete company from BUSY?

To delete company from BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to company menu and select delete company option.
Step 3: Then select the company from the list of companies option.
Step 4: Then it would ask you do you want to delete company click on Yes option.

I see two separate companies in BUSY but they have the same name. Why are they separate in BUSY if they are the same company?

If two distinct companies with the same name in BUSY, there could be two underlying reasons:
1.If you have split the company financial year in BUSY, the data from the split may appear with the same company name as the source company.
2.If you have created two separate companies with same names in the BUSY.

I need to update my company's registration details in the software. Where can I find the section to update business registration information?

To update a company's registration details in the software, you can follow the below steps: 
 Step 1: Open company with using login credential. 
 Step 2: Go to the company tab and click on edit company. 
 Step 3: Enter company's registration details such as company name, address, pin code, E-mail etc.

I'm trying to add a new item in BUSY but it's not saving the price information. How can I troubleshoot this?

trying to add a new item in BUSY but it's not saving the price information because of while create item maybe date wise price info option enabled so that time you can't entered default price in master so that's why price not saving or while saving item check that price entered or not.

Frequently AskedQuestions