Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
What is meant by Trade Specific Configuration in the BUSY Accounting software, and how do I select it?
In BUSY Accounting software, you can select the type of trade in which you are dealing. On selecting the trade type, default configuration will be done automatically i.e. all the features required in the trade type selected by you will be enabled. You can disable any of the feature if, you do not require it in your business.
Step 1: After creating the new company, a Features/Options window will appear.
Step 2: Click on the Trade Specific Configuration option at the bottom of the Features/Options tab.
Step 3: Select the trade type and enable or disable features as required.
Note: For Trade Specific Configuration Ctrl+Alt+Shift+T shortcut key is provided. The shortcut key is to be used on features/options window only.
I cannot open my BUSY GST office on my computer, what should I do?
To Enable GST office on your computer, please follow below steps :
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called Enable GST/VAT Reporting click on checkbox to turn in on and select type as GST and choos type of dealer either Regular or Composition. Enter your GSTIN and click on Create Default GST Masters and save.
Step 3: Now, you can mention tax category, hsn code in your item master and GSTIN in your party masters. You are ready to generate GST invoices.
Please note once you enable this feature and pass transaction then you can't disable that feature.
How do I update opening balances in mid of the financial year in BUSY?
In BUSY, opening balances can only be updated at the beginning of the financial year and not in the
middle of it. to Update opening balances in mid of the financial year in BUSY, you can follow the steps
given below:
Step 1: Split the particular financial year from the company in which you want to update the
opening balances.
Step 2: To split the financial year, open BUSY and click on the "Split Financial Year" option.
Then select the Company mention User ID and password if required then select the financial year
and click on the "Split" button. This will create a separate company with the same financial year
in the company list, where you can update the opening balances after opening it.
How to add company details and integrate BUSY with other business apps?
To Add your company details can follow these steps:
Step 1: Makre sure to take backup of your company before make any changes.
Step 2: Open your company of which you want to add details.
Step 3: Go to "Edit Company" under Company menu.
Step 4: Enter your required details and save the changes.
Currently, BUSY does not have any default option for integration with other softwares. However, you can contact your authorized channel partner and ask them for a customized solution. They will be able to assist you with your specific needs and preferences.
Further you can also contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
What details like email ID and mobile number should be provided while registering company?
If You want details like email ID and mobile number should be provided while registering company Follow These steps:
1.Open BUSY.
2.Then Click on Create Company & Enter Your Company Details.
3.You Can enter GSTIN Also Then Click on save Option Your Company will be Created.
4.You can Also Add Accountant details, CA deatils, Currency Deatils Etc.
5.If you Want To edit Your Company Deatils Go To the Company Menu After opening Company.
6.Edit it Accordingly & save.
7.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
Where can I find the option to copy master configuration and user form an existing company in BUSY Accounting Software?
While creating a company you will get copy master configuration and user from exiting company. For using master copy and user from existing company please follow the below steps:
Step 1: Open BUSY then click on create company option of company menu
Step 2: Enter all required details of company creation
Step 3: Inside the Company Creation window you will find an option Copy Master Configuration and Users before saving
Step 4: Then you have to click on copy master configuration & user and then select the desired company from which you want to copy the masters and configuration & user
Step 5: Enter super user name & password and then save it.
How can I select which companys masters and configuration to copy while creating a new company in BUSY Accounting Software?
While creating a company you will get copy master configuration and user from exiting company. For using master copy and user from existing company please follow the below steps:
Step 1: Open BUSY then click on create company option of company menu
Step 2: Enter all required details of company creation
Step 3: Inside the Company Creation window you will find an option Copy Master Configuration and Users before saving
Step 4: Then you have to click on copy master configuration & user and then select the desired company from which you want to copy the masters and configuration & user
Step 5: Enter super user name & password and then save it.
How do I add my company details like name, address, logo etc. in BUSY?
To add company details like-name,address in BUSY follow these steps:
Step 1: Open your company in BUSY
Step 2: Then go to company menu
Step 3: Then go to edit company option
Step 4: Then you can edit te details of your company such as name,address
To add company logo follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on features and option
Step 4: Then click on display setting
Step 5: Then you can set company logo image but image should be in JPEG format
How do I edit or delete a saved dispatch address in BUSY?
The dispatch address on bills will pick from the Company address or Material center ( If created)
To edit or delete your company address in BUSY, you need to select Edit Company from the Company menu. Then, you can edit or remove address and save the changes.
To edit or delete Material Center address in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Then, select Material Center and click on Modify.
Step 3: Select Material Center which address you want to change or remove.
Step 4: Make necessary changes and save again.
Note: Before you make any changes, please take a backup of your data.
How do I correct a mistake in capturing the GSTIN?
To correct your company's GST number in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and then GST / VAT.
Step 3: Here you can update the GST number in the GSTIN field and save changes.
To correct any party's GST number in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then Modify and select the party which GST number you want to change.
Step 3: Here you can update the GST number in the GSTIN field and save changes.
Note: Take backup of your data before making any changes.
