Frequently Asked
Questions

Q: Assigned the same item to two different groups. Should I delete it from one group or leave it in both?

If item name is same then you can not create a new master with different group popup will appear for duplicate master and software will not allow to create master with that same name If item name is similar, approx same and define different group then we recommend you to delete the item from one item group

Q: How do I differentiate between GST charged on goods and services when creating a product in BUSY Accounting Software?

We can configure Tax Rate in the new item creation process, please follow below steps: Step 1: Go to Administration menu Step 2: Select Masters option Step 3: and then select Tax Category tab Step 4: Click onn the Add option Step 5: Mention the Tax rate details in the Tax Category field and save the master.

Q: Why the HSN code specifies goods, but the tax category is for services? How to resolve the mismatch?

for Modify Tax Category See the Below Step Step 1: after login the company go to administration Tax Category click on Modify Step 2: Select the tax category Name and press enter Step 3: in Tax Category Details Windows in Type field select Goods or Services which you want Step 4: Click on Save

Q: I did not enter SSC codes for my service expenses in BUSY. How can I add them now?

To update the SAC code in service expense account in BUSY, follow these steps: Step 1: Go to administration section then click on master menu Step 2: Choose the accounts tab then select the modify option Step 3: After access the required expense account in modify mode, update the SAC code in its fiels and save the master.

Q: I made changes to my account tagging but it did not have any effect. What should I check?

After tagging income or expense correct group master in account master then you need to re save voucher if u already enter transaction and for bulk updation you can go for the house keeping- regenerate dual voucher - and then select account ledger and run and do the process after taking a backup of the company.

Q: How to create new account if there is already an account with the same name in the company?

If there is already an account with the same name in the company in BUSY Accounting software, BUSY will not allow you to create another account with the same name so, to create same account then you need to enter dot after the company to differentiate & remove dot from account print name and then save.

Q: How do I manage billing for government and private parties separately in BUSY?

In BUSY, you can create separate account groups for both private and goverment parties and tag in account master as per requirement. You can follow these steps to create account group in BUSY: Step 1: Go to administration then click on master Step 2: Choose account group then click on add Step 3: Create the master then save it.

Q: I received goods and services. How to account them separately in BUSY?

To account for goods and services separately in BUSY, you can create separate ledger accounts for each category. When recording transactions, select the appropriate ledger account based on whether it is a purchase of goods or a payment for services. This will help you track and report on the expenses related to goods and services separately.

Q: What should I do to update opening stock of item in BUSY?

In BUSY, you can update opening stock of item master in beginning financial year only. You can follow these step to update opening stock of item: Step 1: Go to administration section then click on master menu Step 2: Choose the account tab then select the modify tab Step 3: Now, update the opening balance and save the master.

Q: Correct errors in customer/supplier details in BUSY. Edit party master details process?

To correct party master details you can follow the steps. Step 1. Go to administration menu click Step 2. Go to master click Step 3. Go to account master click Step 4. Click on modify Step 5. Select relevant master click Step 6. Then edit the details in party master Step 7. Save the configuration.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Assigned the same item to two different groups. Should I delete it from one group or leave it in both?

If item name is same then you can not create a new master with different group popup will appear for duplicate master and software will not allow to create master with that same name
If item name is similar, approx same and define different group then we recommend you to delete the item from one item group

How do I differentiate between GST charged on goods and services when creating a product in BUSY Accounting Software?

We can configure Tax Rate in the new item creation process, please follow below steps:
Step 1: Go to Administration menu 
Step 2: Select Masters option
Step 3: and then select Tax Category tab 
Step 4: Click onn the Add  option 
Step 5: Mention the Tax rate details in the Tax Category field and save the master.

Why the HSN code specifies goods, but the tax category is for services? How to resolve the mismatch?

for Modify Tax Category See the Below Step 
 Step 1: after login the company go to administration Tax Category click on Modify
 Step 2: Select the tax category Name and press enter 
 Step 3: in Tax Category Details Windows in Type field select Goods or Services which you want
 Step 4: Click on Save

I did not enter SSC codes for my service expenses in BUSY. How can I add them now?

To update the SAC code in service expense account in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu 
Step 2: Choose the accounts tab then select the modify option
Step 3: After access the required expense account in modify mode, update the SAC code in its fiels and save the master.

I made changes to my account tagging but it did not have any effect. What should I check?

After tagging income or expense correct group master in account master then you need to re save voucher if u already enter transaction and for bulk updation you can go for the house keeping- regenerate dual voucher - and then select account ledger and run and do the process after taking a backup of the company.

How to create new account if there is already an account with the same name in the company?

If there is already an account with the same name in the company in BUSY Accounting software, BUSY will not allow you to create another account with the same name so, to create same account then you need to enter dot after the company to differentiate & remove dot from account print name and then save.

How do I manage billing for government and private parties separately in BUSY?

In BUSY, you can create separate account groups for both private and goverment parties and tag in account master as per requirement. You can follow these steps to create account group in BUSY:
Step 1: Go to administration then click on master
Step 2: Choose account group then click on add
Step 3: Create the master then save it.

I received goods and services. How to account them separately in BUSY?

To account for goods and services separately in BUSY, you can create separate ledger accounts for each category. When recording transactions, select the appropriate ledger account based on whether it is a purchase of goods or a payment for services. This will help you track and report on the expenses related to goods and services separately.

What should I do to update opening stock of item in BUSY?

In BUSY, you can update opening stock of item master in beginning financial year only. You can follow these step to update opening stock of item:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account tab then select the modify tab
Step 3: Now, update the opening balance and save the master.

Correct errors in customer/supplier details in BUSY. Edit party master details process?

To correct party master details you can follow the steps.
 Step 1. Go to administration menu click
 Step 2. Go to master click
 Step 3. Go to account master click
 Step 4. Click on modify 
 Step 5. Select relevant master click
 Step 6. Then edit the details in party master
 Step 7. Save the configuration.

Frequently AskedQuestions