Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How can i pre define transporter in party master to pick it automatically during voucher entry in BUSY?
To pre define the transporter in party master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose account option then click on modify tab.
Step 3: Select the required master then update the transport master in transport field in party master and save it.
I am unable to find the 'Clothing Store' in my financial records. What could be the reason for this missing record and how can I add/view it?
To view the Material centres in BUSY need to follow below steps:
Step 1: Go to administration menu and then click on masters option.
Step 2: In masters select material centres option.
Step 3: click list or modify to view the no of material centre in BUSY.
I am unable to open new heads or accounts in BUSY. What should I do to add new accounts?
To create a new account master then follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account option then click on add tab
Step 3: Create the account master by specify the relevant field and save the master.
The party details I added in BUSY yesterday are not showing now. How can I get them back?
To resolve this issue please follow below steps :
Step 1: Check Audit trail report from display menu.
Step 2: Audit trail report shows modified and deleted master activity report
Step 3 : Check particular user permissions
Step 4 : log in BUSY with super user and check
Can you explain how to add the applied rate that is not appearing in the tax rate option?
To add an applied rate that is not appearing in the tax rate option in BUSY, you can follow these steps :
Step 1: Go to administration and then click on masters.
Step 2: Select tax category and click on add.
Step 3: Now add tax rate as desired and save.
I added a new supplier but it is not showing properly in BUSY. What should I do?
If the party account or supplier is not showing during voucher entry, follow these steps:
1.Cross check the account group selected in the specific account master.
2.Ensure that the supplier is not deactivated from the Utilities tab under Administration.
3.Verify that after creating the account master, you have saved the master.
How to change the unit of measurement for an item in BUSY as an admin user?
Follow below steps to change the unit of measurement for item in BUSY as an admin user:
Step 1: First take latest backup of your data.
Step 2: Then go in desired item.
Step 3: Change unit of measurement as per your requirment.
Step 4: Save the master.
What steps should I follow to reach the GST Miscellaneous Utilities option for doing reconciliation?
To reach the GST Miscellaneous Utilities option for doing reconciliation, follow these steps:
Step 1. Open the BUSY.
Step 2. Go to the Transaction menu.
Step 3. Scroll down to find the GST Miscellaneous Utilities option.
Step 4. Click on GST Miscellaneous Utilities to access the reconciliation feature.
Why is the Regenerate Master Help File message appearing after login company in BUSY?
If the regenerate master help file message appearing after login company in BUSY that means you have made changes in the Additional Fields that are displayed in the Masters list and it is recommended to run regenerate master help file to successfully implement of changes in master list.
Why am I unable to see the specified accounts for my income and expenses?
If you are unable to see the specified accounts for your income and expenses, it could be because you have not properly tagged or categorized them in your accounting software. Make sure to assign the correct groups or accounts to your income and expenses to view them accurately.