Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I define the GST rate for installation charges when preparing a GST bill?
To define the GST rate for Installation charges ,please follow below steps :
Step 1: Go to Administration menu
Step 2: Select Masters option
Step 3: create stock itam as installation charges and tax pro[per tax rate category
Step 4: fill all relevant details and ssave the master.
I'm having trouble understanding how to set up inventory/products. Can you walk me through this?
To set up inventory items in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters then click on Item.
Step 3: Click on Add and enter all the necessary details such as Name, Group, Unit, etc then save.
What is the correct way to enter HSN codes for goods and services in BUSY?
For enter HSN codes for Goods it is 8 digit and for Services 6 digit. Please follow below mention steps for enter HSN code:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Item
Step 4:- Add, Or Modify (if any)
Enter HSN code Or SAC code
How do I create a separate group for account masters in BUSY Accounting Software?
To create a separate group for account masters in BUSY Accounting Software, follow these steps:
Step 1: Go to Administration menu and click on Master.
Step 2: Select Account group option then click on Add.
Step 3: Enter the account group name and tag under the group account if required.
How do I add a new item in the software with its GST percentage?
To add item with its GST percentage in BUSY, you need to follow these steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select item option and click on add.
Step 3: Enter the required details such as name, group, unit, tax category, etc then save.
I am confused about the different state, country, and territory codes. Is there a reference chart that shows the mapping of codes to locations?
To view state, country and territory codes you can check their list by using these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Misc. Masters then can select State / Country.
Step 3: Click on List and view State / Country along with their codes.
The credit days or credit limit is not updating in the software. What should I check to ensure credit days/limit is configured correctly?
To configure credit limit follow steps:
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : Then features and options
Step 4 : CLick on Accounts
Step 5 : Enable credit limit
Step 6 : Then modify account master and define credit limit
I am unable to see the option to enter a new inventory item. How can I add new items to my inventory?
To add new item master in BUSY, follow these steps:
Step 1: Go to administration then click on master
Step 2: Choose the item tab then click on add
Step 3: Specify the item name, group, unit, tax category, hsn code and other requird details then save the master.
How can I fill rate for a item in the sales invoice if it is not available in the column?
To fill the rate for an item, please follow these steps:
Step 1: Go to the Transactions Menu and then modify the required Sales Invoice.
Step 2: Go to the Item window, and in the Price column, you can add the rate for the item and save the invoice.
Why is the GST number coming up with more than 15 character in print, how can I fix it?
The GST number is coming up with more than 15 characters in print because of an extra space at the end of the number. To fix this, ensure that the GST number is only 15 digits long and does not have any extra spaces at the end.