Frequently Asked
Questions

Q: I am unable to add a new customer in BUSY. What could be the reason?

Reasons for not able to add the masters in BUSY can be following. 1. If you do not have the user rights for adding the account masters in BUSY. 2. If you do not enter the all necessary details in account master.

Q: How to enter and save the complete address of a party in BUSY Accounting Software?

To enter and save the complete address of a party then you need to go to the administration and sub menu masters.click on account then modify, here select the required party master and mention the complete address then save it.

Q: I am unable to add new customers in BUSY. Can you help with this?

Reasons for not able to add the masters in BUSY can be following. 1. If you do not have the user rights for adding the account masters in BUSY. 2. If you do not enter the all necessary details in account master.

Q: What should I do if I get an error saying "alias cannot be blank"?

The Alias can no be blank error no occurs in BUSY, you can leave blank your Item and Account alias. However, if you done any customization related to this then you need to contact them from whom you customize it.

Q: How to view HSN code and units of measure for an item in BUSY?

To view the HSN code and units of measure for an item in BUSY, you can go to the Item Master section. In the Item Master, you will find the HSN code and units of measure listed for each item.

Q: How can I create a new item that is not available in the software?

Steps for Adding item master ,please follow: Step 1:- Go to the Administration tab and click on Masters. Step 2:- And then select Item option and click on the add tab Step 3:- enter all relevant details and save the master.

Q: What is sundry creditor and sundry debtor in BUSY Accounting Software?

Sundry creditor and sundry debtor are separate ledger accounts in BUSY Accounting Software used to manage transactions with creditors and debtors, respectively. These accounts are created to track the amounts owed to or by a business for purchases or sales.

Q: What happens if the addresses in the party master are incorrect?

If the addresses in the party master are incorrect, it can lead to incorrect billing and shipping addresses on invoices and reports. It is important to ensure that the addresses in the party master are accurate to avoid any discrepancies.

Q: How does BUSY pick up party addresses from the government portal?

In the account master, The Validate GSTIN online option is given. When you enter the GST number and click on validate GSTIN online option then details shows as per the GST portal and pick the address details in the master.

Q: How can I fix PIN code restriction errors in BUSY?

To fix PIN code restriction errors in BUSY, you need to enter the correct PIN code for the party in the software. Make sure to update the PIN code in the party master and ensure it is not left blank.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to add a new customer in BUSY. What could be the reason?

Reasons for not able to add the masters in BUSY can be following.
1. If you do not have the user rights for adding the account masters in BUSY.
2. If you do not enter the all necessary details in account master.

How to enter and save the complete address of a party in BUSY Accounting Software?

To enter and save the complete address of a party then you need to go to the administration and sub menu masters.click on account then modify, here select the required party master and mention the complete address then save it.

I am unable to add new customers in BUSY. Can you help with this?

Reasons for not able to add the masters in BUSY can be following.
1. If you do not have the user rights for adding the account masters in BUSY.
2. If you do not enter the all necessary details in account master.

What should I do if I get an error saying "alias cannot be blank"?

The Alias can no be blank error no occurs in BUSY, you can leave blank your Item and Account alias. However, if you done any customization related to this then you need to contact them from whom you customize it.

How to view HSN code and units of measure for an item in BUSY?

To view the HSN code and units of measure for an item in BUSY, you can go to the Item Master section. In the Item Master, you will find the HSN code and units of measure listed for each item.

How can I create a new item that is not available in the software?

Steps for Adding  item master ,please follow:
Step 1:- Go to the Administration tab and click on Masters.
Step 2:- And then select Item option and click on the add tab
Step 3:-  enter all relevant details and save the master.

What is sundry creditor and sundry debtor in BUSY Accounting Software?

Sundry creditor and sundry debtor are separate ledger accounts in BUSY Accounting Software used to manage transactions with creditors and debtors, respectively. These accounts are created to track the amounts owed to or by a business for purchases or sales.

What happens if the addresses in the party master are incorrect?

If the addresses in the party master are incorrect, it can lead to incorrect billing and shipping addresses on invoices and reports. It is important to ensure that the addresses in the party master are accurate to avoid any discrepancies.

How does BUSY pick up party addresses from the government portal?

In the account master, The Validate GSTIN online option is given. When you enter the GST number and click on validate GSTIN online option then details shows as per the GST portal and pick the address details in the master.

How can I fix PIN code restriction errors in BUSY?

To fix PIN code restriction errors in BUSY, you need to enter the correct PIN code for the party in the software. Make sure to update the PIN code in the party master and ensure it is not left blank.

Frequently AskedQuestions