Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Can I use abbreviations for the unit names in BUSY Accounting Software?
Yes, you can use abbreviations for the unit names while creating unit master by follow these steps:
Step 1: Go to administration section then click on master.
Step 2: Choose unit then click on add and create the unit master.
How can I add a new customer so their details populate correctly?
If you want to add a new customer then please follow the given steps
Step 1: Go to administration menu
Step 2: Then master then account
Step 3: Then add master with new customer details and save.
What is the process for updating or creating new WEBTEL and PIN codes?
To update or create new WEBTEL and PIN codes, the agent needs to log into the GST portal. From there, they can validate and create the new codes. The customer can then use the new PIN code
How do I set the MRP (maximum retail price) for products in BUSY?
To set MRP for products in BUSY go to :
Step 1 : CLick on administration
Step 2 : Then masters
Step 3 : Click on item
Step 4 : MOdify
Step 5 : Select item and define MRP and save
Why is the party name can not be entered which is already added?
In BUSY, if a party already added then you can not add another party with the same name, it will give you a pop up as master name already exist. You need to add something different name.
How do I check if the HSN code has 6 digits after saving?
After saving the HSN code in BUSY, you can check by following these steps:
Step 1: Go to administration then click on masters.
Step 2: Select item and open item in modify mode and now check the HSN code.
Can I modify the address that will be shown under my account name?
Yes, you can modify the charges that will be shown under your account name in BUSY Accounting software. You can do this by going to the account master and selecting the account name you want to modify.
Is it safe to remove opening balances? Will it affect other balances?
You can remove or edit opening balances of accounts and items only in the begining financial year of company. Further if you remove opening balances of accounts or items then it will affect the closing balance also.
Why is the same master being created twice during the import-export process?
In BUSY, you can not create master with exactly same name or alias. So if you import data in BUSY then might there is some difference in the master name so it had created the duplicate masters.
How do I enter tax category and tax rate for a new item in BUSY Accounting Software?
When you create a new item in BUSY, then you need to select the tax category in the Tax Category field. If any tax category is not showing then you can also create it by press F3.