Frequently Asked
Questions

Q: How do I add a new product in BUSY? What details do I need to enter?

For a Product, Mention the required details such as Item Print Name, Tax Rate, HSN Code. Also can enter other deatils as per your requirement. Pls Follow the Below Steps: Step 1: Administration Step 2: Masters Step 3: Item Step 4: Add

Q: How can I update details like PIN codes for existing debtors/clients? What is the process?

To update the pin code details for customer go to: Step 1 : CLick on administration Step 2 : Masters Step 3 : Account Step 4 : MOdify Step 5 : Select account and update the pin code details Step 6 : Save

Q: How do I access the item master and service tax cateogry master in the BUSY?

To access the Item master and Tax Category master in BUSY, follow the steps below: Step 1: Go to the Administration menu. Step 2: Click on Masters. Step 3: Select either Item or Tax Category to access them in BUSY.

Q: How do I change the unit of measurement for an item in the Item Master.

Pls Follow the Below Steps : Step 1: Administration Step 2: Masters Step 3: Item Step 4: Modify Step 5: Change the Unit as per your requirement. Note : Alternate Unit not able to change it if transaction already exists in BUSY.

Q: I'm unable to find the Party Masters in BUSY. Where can I access them?

To find and access the party master go to: Step 1 : CLick on administration Step 2 : CLick on masters Step 3 : Acoounts Step 4 : CLick on list Step 5 : It will show you all list of accounts

Q: How do I add "India" after the state on BUSY invoices?

Steps to follow to add state or country masters in BUSY: Step 1: Go to administration menu and select masters from it. Step 2: From masters option select misc. masters. Step 3: Then select state or country to add master.

Q: Why does the opening balance not updated after I save it?

The opening balance not updated after saving it in BUSY, due to not saved that master properly so save it again and check. Note: Opening balance can be update only in the begining financial year of a company.

Q: Can I use -digit HSN codes in my sales register?

You need to enter the HSN code in the Item Master in BUSY, not in the sales register. If your annual turnover is below Rs. 5 crore, you can use the 4-digit HSN code for your items.

Q: How can I edit maters in BUSY Accounting Software?

To edit mater follow the steps mentioned below: Step 1: Go to administration then masters Step 2: Select the master type you want to edit Step 3: Click on modify select the master Step 4: Make changes and save

Q: How can create the purchase type in BUSY?

To create the purchase type in BUSY then follow the below steps. Step 1: Click on administration and then masters Step 2: Then purchase type and add , here mention th region, taxation type and calculation then save it.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I add a new product in BUSY? What details do I need to enter?

For a Product, Mention the required details such as Item Print Name, Tax Rate, HSN Code. Also can enter other deatils as per your requirement.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add

How can I update details like PIN codes for existing debtors/clients? What is the process?

To update the pin code details for customer go to:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : MOdify
Step 5 : Select account and update the pin code details
Step 6 : Save

How do I access the item master and service tax cateogry master in the BUSY?

To access the Item master and Tax Category master in BUSY, follow the steps below:
Step 1: Go to the Administration menu.
Step 2: Click on Masters.
Step 3: Select either Item or Tax Category to access them in BUSY.

How do I change the unit of measurement for an item in the Item Master.

Pls Follow the Below Steps :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Modify
Step 5: Change the Unit as per your requirement. 
Note : Alternate Unit not able to change it if transaction already exists in BUSY.

I'm unable to find the Party Masters in BUSY. Where can I access them?

To find and access the party master go to:
Step 1 : CLick on administration
Step 2 : CLick on masters
Step 3 : Acoounts
Step 4 : CLick on list
Step 5 : It will show you all list of accounts

How do I add "India" after the state on BUSY invoices?

Steps to follow to add state or country masters in BUSY:
Step 1: Go to administration menu and select masters from it.
Step 2: From masters option select misc. masters.
Step 3: Then select state or country to add master.

Why does the opening balance not updated after I save it?

The opening balance not updated after saving it in BUSY, due to not saved that master properly so save it again and check.
Note: Opening balance can be update only in the begining financial year of a company.

Can I use -digit HSN codes in my sales register?

You need to enter the HSN code in the Item Master in BUSY, not in the sales register. If your annual turnover is below Rs. 5 crore, you can use the 4-digit HSN code for your items.

How can I edit maters in BUSY Accounting Software?

To edit mater follow the steps mentioned below:
Step 1: Go to administration then masters 
Step 2: Select the master type you want to edit 
Step 3: Click on modify select the master
Step 4: Make changes and save

How can create the purchase type in BUSY?

To create the purchase type in BUSY then follow the below steps.
Step 1: Click on administration and then masters
Step 2: Then purchase type and add , here mention th region, taxation type and calculation then save it.

Frequently AskedQuestions