Frequently Asked
Questions

Q: How do I log into a company directly in BUSY without going through the master configuration?

To log into a company directly in BUSY without going through the master configuration, you can log in as the admin user of the company.you can skip the master configuration in BUSY.

Q: I made changes to tax categories but am still getting errors. What should I do?

To avoid errors after changes made in the tax categories, make sure you save the changes properly. Also, you need to enter the item again in the voucher to apply the changes.

Q: How do I tag tax categories like "% plus cess" to items in BUSY?

TO tag 5 % tax categry in item go to: Step 1 : Click on administration Step 2 : Then master Step 3 : Click on modify Step 4 : Open item and tag tax category

Q: Why am I unable to use a 4-digit HSN code for my items even though it exceeds Rs 5 crore turnover?

According to GST rules, if your turnover exceeds Rs 5 crore, you need to use a 6 or 8 digit HSN code. Using a 4-digit HSN code will result in an error.

Q: How can I ensure that the alternate unit is set correctly for an item before I make a sale or purchase?

To ensure that the unit is set correctly for an item before making a sale or purchase in BUSY, you can check the unit set for the item in the item master.

Q: Some of my items are blocked in BUSY how can I unblock them?

Pls Follow the Below Steps for Item Block : Step 1: Administration Step 2: Utilities Step 3: Block Account and Item Step 4: Select Master Type - Item Step 5: Either for One or All Item

Q: What is the process for creating a new overseas party in BUSY?

To create new overseas party in BUSY go to: Step 1 : Click on administration Step 2 : Then masters Step 3 : Then account Step 4 : Add details of overseas country and details save

Q: How do i customize and adjust my tax settings within the software?

In BUSY, the tax apply on the basis of tax category and sale or puchase type. So you can add or modify them by going to masters menu as per the requirements.

Q: How do I create separate item masters for raw materials vs store/spare items?

Follow the steps for creating item group Step 1:- Administration Step 2:- Master Step 3:- Item Step 4:- Add Step 5:- Now we can tag it in item group while creating or modifying any item.

Q: I am unable to create a new account, what could be the reason?

If you are not able to create a new account master in BUSY, then might be you have not fill the necessary details and not have rights to add account master.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I log into a company directly in BUSY without going through the master configuration?

To log into a company directly in BUSY without going through the master configuration, you can log in as the admin user of the company.you can skip the master configuration in BUSY.

I made changes to tax categories but am still getting errors. What should I do?

To avoid errors after changes made in the tax categories, make sure you save the changes properly. Also, you need to enter the item again in the voucher to apply the changes.

How do I tag tax categories like "% plus cess" to items in BUSY?

TO tag 5 % tax categry in item go to:
Step 1 : Click on administration
Step 2 : Then master
Step 3 : Click on modify
Step 4 : Open item and tag tax category

Why am I unable to use a 4-digit HSN code for my items even though it exceeds Rs 5 crore turnover?

According to GST rules, if your turnover exceeds Rs 5 crore, you need to use a 6 or 8 digit HSN code. Using a 4-digit HSN code will result in an error.

How can I ensure that the alternate unit is set correctly for an item before I make a sale or purchase?

To ensure that the unit is set correctly for an item before making a sale or purchase in BUSY, you can check the unit set for the item in the item master.

Some of my items are blocked in BUSY how can I unblock them?

Pls Follow the Below Steps for Item Block :
Step 1: Administration
Step 2: Utilities
Step 3: Block Account and Item
Step 4: Select Master Type - Item 
Step 5: Either for One or All Item

What is the process for creating a new overseas party in BUSY?

To create new overseas party in BUSY go to:
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Then account
Step 4 : Add details of overseas country and details save

How do i customize and adjust my tax settings within the software?

In BUSY, the tax apply on the basis of tax category and sale or puchase type. So you can add or modify them by going to masters menu as per the requirements.

How do I create separate item masters for raw materials vs store/spare items?

Follow the steps for creating item group
Step 1:- Administration
Step 2:- Master
Step 3:- Item 
Step 4:- Add
Step 5:- Now we can tag it in item group while creating or modifying any item.

I am unable to create a new account, what could be the reason?

If you are not able to create a new account master in BUSY, then might be you have not fill the necessary details and not have rights to add account master.

Frequently AskedQuestions