Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
What will happen if I change the conversion factor in any vouchers?
If you change the conversion factor in any vouchers in BUSY Accounting software, it will affect the unit conversion for that particular voucher only.until you run any process from house keeping.
Why am I unable to change the unit in the item master?
Once the transactions is done with that item and alternate unit is also there then it cannot be changed. A new item will have to be created with the correct unit.
Why am I unable to create any account under under profit and loss account group in BUSY?
In BUSY, the profit and loss account under profit and loss account group already exist in data base and you cannot create another account master in profit and loss account group.
Where can I update HSN codes for items as I don't see the HSN code field?
To update item HSN code go to:
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Items
Step 4 : MOdify item and update the HSN codes
How can I ensure that pcs unit only show in for a group in BUSY?
When you create a new item in BUSY, you need to specify the unit for that item. So you need to select the correct unit in respect to a particular group.
Can finished products be kept in a subgroup or should they be the only group?
It is up to you weather you want to create finished products a primary group or under in any group. It is depend on you as how to maintain your inventory.
How do I ensure that the software is taking the correct MRP for a product?
To ensure that the software is taking the correct MRP for a item in BUSY , you need to check the MRP details entered for that item master in the BUSY.
Can I make changes to specific accounts without affecting entries related to such account?
Yes, if you made any changes in any account master then it will not affect entries in BUSY. Further, it is recommended to take backup before making changes in data base.
The reference number shows dots/blank instead of the party name. What should I do?
To resolve this issue please follow below steps :
Step 1: Please check column character width you set in custom column .
Step 2 : Modify party master and resave it
How can I differentiate between products with similar names in BUSY?
In BUSY, You cannot create item masters with similar name. Further, you can specify any prefix or suffix in item name field in order to differentiate between products of similar name.