Frequently Asked
Questions

Q: I made changes in the software but they are not reflecting. How do I ensure any changes I make are saved properly?

To ensure proper saving of changes in the software, make sure to save the changes and check if they are reflecting properly. If not, try re-saving the changes and checking again.

Q: I want the stock of the same item in different rooms shown separately. What feature in BUSY can help me do that?

You have to create the material centre by different room name in BUSY. Then pass the voucher with the different room and view the stock status report by selecting required room.

Q: What should I do if the GST portal shows the digit HSN code as invalid but BUSY only allows digits?

In BUSY, you can enter HSN codes upto 10 digits no restriction in that. But make it should be valid, you can use the validate option available in the item master.

Q: What steps should I take if I am unable to generate an invoice due to incorrect place or PIN code?

If you are unable to generate an invoice due to an incorrect place or PIN code, you should update the correct place and PIN code in the software's party master details.

Q: If I have made a purchase or sale on credit, which groups should I select for the ledger entries?

If you have made a purchase or sale on credit, you should select the Sundry Creditors for account posting purchase and Sundry Debtors for account posting sales in BUSY Accounting software.

Q: What should I do if I enter the wrong details while opening a new bank account in BUSY

We Have to open the bank account in modify mode then can correct it details and save it. Pls Follow the Below Steps : Step 1: Administration Step 2: Masters Step 3: Account Step 4: Modify

Q: I don't understand how to select the right UQC for my particular product. Is there a guide that explains the different codes?

To select right UQC goto : Step 1 : Click on administration Step 2 : Then masters Step 3 : Select unit Step 4 : Modify Step 5 : Select UQC as per your unit

Q: How are expenses categorized in BUSY as direct or indirect expenses? How does this affect reporting in the profit and loss statement?

To categorize the expenses in the BUSY as per your requirement either in direct expense group or indirect expense group.According to the categorized group it will reflect in the balancesheet.

Q: When adding a new Party in BUSY, how do I ensure both Name and Address details are captured properly?

As we have option to validate party GSTIN through portal so that you will ensure that the name and the address which you have mentioned in BUSY is captured properly.

Q: The changes made in party master in BUSY are not reflecting in existing transactions. What could be the reason?

If the changes made in party master are not reflecting in an existing transaction, then might the changes are not saved properly so you need to save again then check.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I made changes in the software but they are not reflecting. How do I ensure any changes I make are saved properly?

To ensure proper saving of changes in the software, make sure to save the changes and check if they are reflecting properly. If not, try re-saving the changes and checking again.

I want the stock of the same item in different rooms shown separately. What feature in BUSY can help me do that?

You have to create the material centre by different room name in BUSY. Then pass the voucher with the different room and view the stock status report by selecting required room.

What should I do if the GST portal shows the digit HSN code as invalid but BUSY only allows digits?

In BUSY, you can enter HSN codes upto 10 digits no restriction in that. But make it should be valid, you can use the validate option available in the item master.

What steps should I take if I am unable to generate an invoice due to incorrect place or PIN code?

If you are unable to generate an invoice due to an incorrect place or PIN code, you should update the correct place and PIN code in the software's party master details.

If I have made a purchase or sale on credit, which groups should I select for the ledger entries?

If you have made a purchase or sale on credit, you should select the Sundry Creditors for account posting purchase and Sundry Debtors for account posting sales in BUSY Accounting software.

What should I do if I enter the wrong details while opening a new bank account in BUSY

We Have to open the bank account in modify mode then can correct it details and save it.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Modify

I don't understand how to select the right UQC for my particular product. Is there a guide that explains the different codes?

To select right UQC goto :
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Select unit
Step 4 : Modify
Step 5 : Select UQC as per your unit

How are expenses categorized in BUSY as direct or indirect expenses? How does this affect reporting in the profit and loss statement?

To categorize the expenses in the BUSY as per your requirement either in direct expense group or indirect expense group.According to the categorized group it will reflect in the balancesheet.

When adding a new Party in BUSY, how do I ensure both Name and Address details are captured properly?

As we have option to validate party GSTIN through portal so that you will ensure that the name and the address which you have mentioned in BUSY is captured properly.

The changes made in party master in BUSY are not reflecting in existing transactions. What could be the reason?

If the changes made in party master are not reflecting in an existing transaction, then might the changes are not saved properly so you need to save again then check.

Frequently AskedQuestions