Frequently Asked
Questions

Q: I need help setting up and configuring sales tax rates in BUSY. What should I do?

To set up sales tax rate in BUSY, follow: Step 1 : CLick on administration Step 2 : Masters Step 3 : Sales tax Step 4 : Add

Q: How do I handle changes made to master data (e.g. item tax rates) in BUSY retrospectively?

If you want to modify tax rate master in BUSY you may follow some steps: Step: 1 Go to the administration. Step: 2 Then master - tax rate master - Modify.

Q: What is the use of the option Dont maintain stock balance in item master in BUSY?

The option Do not maintain stock balance in the item master is used to exclude the stock of that particular item from being calculated in the overall stock status.

Q: Is it better to open a new account or change the name of the existing account?

It depends on the specific situation and the purpose of the change. In BUSY, you can either open a new account or change the name of an existing account

Q: The station name field is not allowing me to enter the city name in BUSY.

It is mandatory to enter the station name and pin code in the station name field in BUSY. The city name should be entered in the party details section.

Q: Is it possible that the name of the account can modify in the next year?

Yes, you can modify the name of an account in the next year. But we recommend to change the name of an account in all financial years of company.

Q: Who can I contact for help with GSTIN registration and activation process?How can I check the status of my GSTIN on the BUSY platform?

To get help with GSTIN registration and activation process, you need to contact with your tax consultant. In BUSY you can validate the GST number in the party master.

Q: Once I have set up minimum level and quantity, why is the software not showing the shortage of those items in the display?

If you have set up minimum level of an item then it will not show in the Minimum Level report along with shortage when minimum level is not crossed.

Q: I created a GST number for Telangana state but it is not accepting the Andhra Pradesh GST number. How can I fix this?

If there is a GST number for telangana state, it will not accept an Andhra Pradesh GST number because it is its telangana state GST number in account master.

Q: The state field does not seem to update automatically when I change the pin code and address. How to resolve this?

To update the state field when changing the pin code and address, you need to manually enter the state information in the relevant field. It does not update automatically.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need help setting up and configuring sales tax rates in BUSY. What should I do?

To set up sales tax rate in BUSY, follow:
 Step 1 : CLick on administration
 Step 2 : Masters
 Step 3 : Sales tax 
 Step 4 : Add

How do I handle changes made to master data (e.g. item tax rates) in BUSY retrospectively?

If you want to modify tax rate master in BUSY you may follow some steps:
Step: 1 Go to the administration.
Step: 2 Then master - tax rate master - Modify.

What is the use of the option Dont maintain stock balance in item master in BUSY?

The option Do not maintain stock balance in the item master is used to exclude the stock of that particular item from being calculated in the overall stock status.

Is it better to open a new account or change the name of the existing account?

It depends on the specific situation and the purpose of the change. In BUSY, you can either open a new account or change the name of an existing account

The station name field is not allowing me to enter the city name in BUSY.

It is mandatory to enter the station name and pin code in the station name field in BUSY. The city name should be entered in the party details section.

Is it possible that the name of the account can modify in the next year?

Yes, you can modify the name of an account in the next year. But we recommend to change the name of an account in all financial years of company.

Who can I contact for help with GSTIN registration and activation process?How can I check the status of my GSTIN on the BUSY platform?

To get help with GSTIN registration and activation process, you need to contact with your tax consultant. In BUSY you can validate the GST number in the party master.

Once I have set up minimum level and quantity, why is the software not showing the shortage of those items in the display?

If you have set up minimum level of an item then it will not show in the Minimum Level report along with shortage when minimum level is not crossed.

I created a GST number for Telangana state but it is not accepting the Andhra Pradesh GST number. How can I fix this?

If there is a GST number for telangana state, it will not accept an Andhra Pradesh GST number because it is its telangana state GST number in account master.

The state field does not seem to update automatically when I change the pin code and address. How to resolve this?

To update the state field when changing the pin code and address, you need to manually enter the state information in the relevant field. It does not update automatically.

Frequently AskedQuestions