Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
When I copy a party name in BUSY, will it duplicate or remain the same?
If the party name is already exists in the BUSY then will not be able to create the account with the party name.
The buyer is located in the USA but when I enter it, the country code changes to Oman. What is causing this and how can I properly enter a US buyer?
For USA buyer you need to mention their country as United States of America instead in BUSY and it will not change automatically.
I am unable to identify whether a transaction is local or interstate supply based on party GSTIN in BUSY. How can I get this information for GST reporting?
You can identify local or interstate supply based on party GSTIN in BUSY by validating the GSTIN online and checking the state code.
I'm trying to send a message to a specific number but it's going to a different number. How do I fix this?
If the message is going to a different number then make sure that you have entered the correct number in the account master.
My business sells some GST exempt items like bangles. How can I mark certain items as GST exempt in the software?
To mark certain items as GST exempt like for bangles have to take the tax category as Exempt while creating your item master
Do I need to create an account for every customer in BUSY Accounting Software, even if they pay in cash?
Yes, you need to create an account for every customer in BUSY if you want to maintain ledger report of the customer .
What is the proper way to categorize expenses in the BUSY for tax purposes?
To categorize expenses in BUSY for tax purposes, you can create a separate account ledger for each expense with the relevant tax category.
How to fix the station and pincode issue while creating a e-invoice in BUSY?
To fix the station and pincode issue while creating a e-invoice in BUSY, mention station and pincode in account master then save it.
Is there a tutorial or guide available for uploading HSN codes in BUSY mode?
There is no tutorial or guide available in BUSY for uploading HSN codes as you are required to manually entered item-wise HSN codes.
Freight charges transaction visible in item ledger but not reflecting in stock. Discrepancy reason?
Freight charges not reflecting in stock since option of dont maintain stock balance is
turned on in item master of freight charges.