Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
I am having trouble entering my PIN code in the PIN Code field in Master in BUSY.
Can enter PIN Code in PIN Code field of party master, Make sure that your num lock key is open in keyboard.
Where should I enter in the 'Station and Place' field when creating delivery challan in BUSY?
You should enter the Station and Place field in below options:
First : In party master .
Second : In transport window.
What information do I need to enter when adding a new foreign supplier party in BUSY?
When adding a new foreign supplier party in BUSY, you need to enter their name, address, contact details, and GSTIN (if applicable).
I'm having trouble entering the customer's address. What format does the address need to be in?
The format for customer address in BUSY is of four line you can mention the customer address in that lines as needed.
How do I correct errors in master records like customer, vendor or item masters in BUSY?
If you want to modify or correct any master you can go to the below steps:
Step 1: Administration
Step 2: Master
Step 3: Modify
How do I add or modify unit of quantity details for an item in BUSY?
To add product quantity :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : item
Step 4 : Add details and save
Can we increase the item name character limit in item master?
In BUSY, the maximum limit for item name is 40 characters. Further, you can specify 60 characters in item print name field.
How does the length of HSN code impact my GSTR- filing?
The length of the HSN code impacts your GSTR-1 filing because the GSTN system requires HSN codes to be 6-8 digits long.
when will the changed purchased price start updating automatically in voucher?
If you have changed the price in the item master and saved the changes it will be reflected in the upcoming voucher
Is there any limitations on changing party master details in BUSY?
There is no such pre defined limitations in BUSY for changing party master details. Futher, it depends the feature you are using.