Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How do I change a vendor's GST details in BUSY if their GST registration is cancelled?

If you want to change vendors Gst detail in BUSY then follow the given steps :
Step 1: Go to Administration Menu
Step 2: Click on Masters option
Step 3: Then click on Accounts option
Step 4: Then click on Modify and open the respective Vendor account
Step 5: Then go to the GSTIN field and mention correct GST no. and click on validate button
Step 6: After successful validation save the configuration by click on save button

How do I configure or update the item master data for stock items in BUSY?

To configure or update the item master data in BUSY, you need to follow these steps:
Step 1: Open you company, then, go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Unit, HSN Code, etc. and save.
Step 4: To update existing items click on Modify.
Step 5: Select your item and make necessary chages and save again.
Note: Take backup of your data before making any changes.

How do I create the right tax type/master for generating e-invoices for services/job work bills?

To create Tax type of service for generating e-invoice as service:
Step 1: Go to Administration menu
Step 2: Click on Masters
Step 3: Then click on Tax Category option
Step 4: Then click on ADD button
Step 5: Then mention name of the tax and select service in the field of type
Step 6: Then specify tax rate as per IGST, CGST and SGST
Step 7: Then click on save button to save the configuration

How can I change the billing partys GST number in Shipping party details ?

To change the billing party's GST number in Shipping party details , please follow below steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type as Sales Order, Then, select the voucher series and click on Voucher Configuration.
Step 3: You will see the "Seperate Billing/Shipping Details" feature. Set it to Y to enable it and save.
Step 4: Now, when you generate sales can mention Billing and shipping GST number seperately.

I am unable to enter the address details of the parties in separate columns in the invoice. How can I do this?

To enter the address in party master in BUSY , follow these steps:
Step 1: Go to Administration then click on master menu
Step 2: Choose for accounts tab then click on modify option
Step 3: After access the account master in modify mode, specify the address, station and pin code in their respective field and save the master.
Note- You can also update the accounts details in its relvant master by pressing ALT+M at account master during voucher entry.

Can you explain how to enter account names and which account to keep while merging three parties?

To enter account names in BUSY, you need to create account master by using these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and enter all the details such as Name, Group, Address, etc then save.
In BUSY, when you want to merge parties then you can enter only two parties such as source and target and which account is to be kept its depend on your requirements.

How can i maintain date wise HSN for a particular item in BUSY?

To maintain date wise HSN code for a particular item in BUSY, follow below steps:
Step 1: Go to administration menu and submenu master and then select item option
Step 2: Select modify and search item in which you want to maintain date wise HSN code
Step 3: After that go to HSN or SAC code for gst field and then click on three dots
Step 4: Then mention the date and new hsn code in the respective field and save the item master

I need help with configuring taxes in BUSY as per new GST rates.

To configure taxes in BUSY as per new GST rates you need to follow these steps:
Step 1: Open your company, then, go to Administration tab.
Step 2: Select Masters the click on Tax Category.
Step 3: Click on Add and enter the required details such as Name, Type, Tax Rate, etc. and save.
Step 4: Now, you can mention the new tax category in the item master.
Note: Take latest backup of your data before make any changes.

I want to customize the columns shown in my product list. How can I do this?

To customize the column in product list follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: From masters select item option then click on list.
Step 3: Then select screen option in the next window after that select configurable alphabetical.
Step 4: In the next window click on select field from bottom of the screen option.
Step 5: Then select relevant field which you want to select then click on save button.

I am confused between HSN code and item code in BUSY. Can you explain the difference?

In BUSY, the HSN code refers to the Harmonized System Nomenclature code, which is an internationally recognized code used to classify goods for taxation purposes. On the other hand, the item code in BUSY is a unique identifier assigned to each inventory item within the software. The item code is used for internal tracking and management of inventory items. So, while the HSN code is used for tax classification, the item code is used for inventory management within BUSY.