Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
What steps ensure the tax category is set correctly for a service item with freight charges in BUSY?
You should follow below steps to ensure the tax category is set correctly for a service item with freight charges in BUSY:
Step 1: Go in relevant itme master.
Step 2: If item belongs to service then tax category must be in Service %.
Step 3: Also can press ALT+ M in tax category name.
Step 4: Check the type of tax category as goods or service.
Step 5: Set it accordingly and save.
What are the reasons for being unable to add billing details for a service in the invoice in BUSY, and what are the solutions to resolve this issue?
If you can't add billing details in BUSY for a service on an invoice, it's likely because the party master doesn't exist. Here's how to fix it:
Step 1:Go to administration and choose masters.
Step 2:Select account and click on add.
Step 3:Enter party details like name, alias, group, address, and GST.
Step 4:Save the master.
You can also create a new master directly from the invoice by pressing the F3 button.
How can I generate a report of Item name, Item Alias, Sale Price, Purchase Price, MRP, HSN Code and Tax Category?
To generate a report of Item name, Item Alias, Sale Price, Purchase Price, MRP, HSN Code and Tax Category in BUSY, You need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Items.
Step 3: Select List and click on Configurable (Alphabetical).
Step 4: Click on Select Fields and choose the required fields then save
Step 5: After that list of items will appear with the all fields that are configured.
I am trying to add items to the invoice but they are not showing up. What should I do?
You should follow below steps if added items not showing up in BUSY:
Step 1: Ensure that item not created previously.
Step 2: Item was created successfully.
Step 3: Junk character not specifed in item master.
Step 4: Take latest backup of your data.
Step 5: Go in House-Keeping section.
Step 6: Then run the process of regenrate master help files.
If still issue persists then share your concern on support@busy.in
What is the right way to add additional charges as percentage of bill amount or based on quantity?
For additional charges as percentage of bill amount or based on qty in invoice at the end option shows bill sundry. Enter addtional changes bill sundry. For Qty based of percentage base define calculation method in bill sundry. Please follow below mention steps for bill sundry creation:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Bill sundry
Step 4:- Add, or modify(if any)
Enter nam eof charges and select calculation method on right side of bill sundry.
What should I do if I accidentally entered a lot of incorrect transport numbers in BUSY already?
If you have entered lots of invalid transporter IDs in BUSY, then either you can edit them or can delete unwanted transporters. To do this follow these steps:
Step 1: Go to Administration and click on Miscellaneous Data Entry.
Step 2: Select Input Transporter's GSTIN / ID then click on Load Transportes.
Step 3: Here, you can update the transporter name and their GST numbers.
Step 4: If you want to delete any of transporter then press F4 then F8 to delete.
While ModiFinancial Year Voucher Item detail Bill Sundry value of Discount Replace Zero auto what to do?
If while ModiFinancial Year Voucher Item detail Bill Sundry value of Discount Replace Zero auto, you need to Create New Discount Bill Sundry in Absolute Mode. For this, you need to follow the below steps:
Step 1: Go to Administration, then select Masters, then select Bill Sundry.
Step 2: then select Add, then you have to mention Bill Sundry's name and relevant information as required.
Step 3: In bill sundry, you must primarily set the basis of calculation to Absolute Mode.
What should I do if I am unable to create a party in the invoice through F3?
If you are unable to create a party in the invoice through F3 check below steps:
Step1: Go to transaction menu and click on invoice option and then add
Step2: If you are using a desktop, simply place the cursor on the party name and press the F3 function key.
Step3: If you are using a laptop, place the cursor on the party name and press the Fn+F3 function keys. Then, proceed to create the party master with the required details.
I am having problems applying IGST Sale type in BUSY. Can you help me fix this?
To fix this issue you need to confirm IGST Sale Type Master created properly.
Also check below things
Step 1: IGST-MultiRate: Ensure that the IGST-MultiRate setting is configured correctly.
Step 2: IGST-TaxIncl.: Verify that the IGST-TaxIncl. setting is configured appropriately.
Step 3:IGST-ItemWise: Check the IGST-ItemWise setting to ensure it aligns with your intended configuration.
Step 4:In Item Master, check Tax Category selected correctly or not: Review the Item Master records and confirm that the Tax Category for each item is selected correctly.
How can we modify the account group in a specific account master in BUSY?
To Modify or Edit the Account group in Account Master , you need to follow the below steps:
Step 1: Go to Administration then click on master
Step 2: Select the account tab then click on modify option
Step 3: Select the account master and open it in modify mode
Step 4: Next, you need to change or modify the account group in the Account Group field.
Step 5: Save the account master