Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I add/modify GSTIN for a particular supplier or customer?

To add or modify GSTIN for a particular supplier or customer in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Click on Account and then Modify.
Step 3: Select the party of which you want to modify or add GSTIN.
Step 4: You can enter and update the GST number in the GSTIN field and save changes.
Note: Take latest backup of your data before making any changes.

How to add item entries in the Sales Voucher?

In BUSY, to create a Sales voucher with Item Entries please follow below steps:
Step 1: Go to Transaction menu and select Sales voucher type from submenu.
Step 2: Click on Add Option.
Step 3: Now fill voucher header details like , date , voucher number, MC Name , Sale type.
Step 4: After this Click on the Item entry select Item from the list . And Enter tax details in bill sundry.
Step 5 : Save the voucher

What is the correct way to post entries in the input and output CGST, SGST, and IGST ledgers in BUSY Accounting Software?

The correct way to post entries in the input and output CGST, SGST, and IGST ledgers in BUSY, you can follow these steps:
Step 1: Maintain separate ledgers for input and output.
Step 2: Tag correct CGST, SGST and IGST input and output account in Sale / Purchase Type.
Step 3: Tag correct CGST, SGST and IGST input and output account in Bill sundry of CGST, SGST and IGST.
Step 4: Use GST Summary to post correct input output adjustment vouchers.

Why is the party address showing as blank when trying to generate the invoice? What should I check to populate the address?

To display the party's address on the invoice, a BUSY user needs to input the address into the Account Master. Follow these steps:
Step 1: Go to Administration and then click on Masters.
Step 2: Select the Account Master and provide the correct address information in the Address Fields.
Step 3: You will now see the address on the invoice.
If you are using an Advanced format, make the necessary changes in the Invoice/Document printing Advanced configuration.

How do I enter opening stock values or inventory that was purchased before but is still available when starting to use BUSY?

To enter Opening stock,you can follow steps: 
Step 1: Go to Administration and then click on Master
Step 2: Now click on Item and then click on Add option or can click on Modify option item has already created.
Step 3: While you enter details in their respective field you can see the field to enter Opening stock and you can enter Quatity and value of stock.
Step 4: Now save the item.

I am having an issue with my party's address is not printing on sales invoices. How can I fix this?

If your party's address is not printing on the sales invoice, you can follow these steps to solve this issue:
Step 1: Go to the administration menu and select the Master option.
Step 2: Click on Accounts and enter your party's account in which you want the address to print on the sales invoice.
Step 3: Enter your party's address in the given address column, then save the configuration successfully.
Step 4: Your party's address will print on the sales invoice.

How do I enter the with effect date of a change for HSN code in item in BUSY Accounting Software?

To enter the with effect date of a change for HSN code in item in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify and select that item in which you want to update the with effect date.
Step 4: Click on the check box next to the HSN/SAC Code for GST and specify w.e.f and new HSN then save.

I am getting wrong GSTIN number or party details in some purchase invoices. How to correct it?

To edit the party details in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu and select masters option.
Step 3: Then select account option and then click on modify option.
Step 4: In the next window type the account name to be modified and in modify account window correct the GSTIN and party details.
Step 5: Lastly click on save button to save the configuration.

How do I add a new user in BUSY? What access can be given to different users?

To add user go to:
Step 1 :CLick on administration
Step 2 : Users
Step 3 : Add
In terms of access, different users can be assigned different access rights in BUSY. Some of the access rights that can be given to users include the ability to view, modify, delete, cancel, and list various functions and modules within the software. The specific access rights can be configured and assigned to each user based on their role and responsibilities within the organization.

How to select unit for item and enter MRP for GST calculation in BUSY purchase voucher?

To select unit for calculate tax on MRP , you need to follow these steps:
Step 1: When creating item mention main unit for which MRP is mentioned
Step 2: In item tax category enable tax on mrp.
Step 3: Then mention percentage of mrp in which tax will be calculated.
Step 4: Save item and use in voucher .
By following these steps, you can select unit for item and enter MRP for GST calculation in BUSY purchase voucher.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required