Frequently Asked
Questions

Q: I am having an issue with my party's address is not printing on sales invoices. How can I fix this?

If your party's address is not printing on the sales invoice, you can follow these steps to solve this issue: Step 1: Go to the administration menu and select the Master option. Step 2: Click on Accounts and enter your party's account in which you want the address to print on the sales invoice. Step 3: Enter your party's address in the given address column, then save the configuration successfully. Step 4: Your party's address will print on the sales invoice.

Q: How do I enter the with effect date of a change for HSN code in item in BUSY Accounting Software?

To enter the with effect date of a change for HSN code in item in BUSY, you need to follow these steps: Step 1: Open your company then go to Administration menu. Step 2: Select Masters and click on Item. Step 3: Click on Modify and select that item in which you want to update the with effect date. Step 4: Click on the check box next to the HSN/SAC Code for GST and specify w.e.f and new HSN then save.

Q: I am getting wrong GSTIN number or party details in some purchase invoices. How to correct it?

To edit the party details in BUSY follow below steps: Step 1: Take a latest backup of the data. Step 2: Go to administration menu and select masters option. Step 3: Then select account option and then click on modify option. Step 4: In the next window type the account name to be modified and in modify account window correct the GSTIN and party details. Step 5: Lastly click on save button to save the configuration.

Q: How do I add a new user in BUSY? What access can be given to different users?

To add user go to: Step 1 :CLick on administration Step 2 : Users Step 3 : Add In terms of access, different users can be assigned different access rights in BUSY. Some of the access rights that can be given to users include the ability to view, modify, delete, cancel, and list various functions and modules within the software. The specific access rights can be configured and assigned to each user based on their role and responsibilities within the organization.

Q: How do I view the Tax Category that are already set in BUSY?

You can check list of Tax Category which are already created in BUSY.you can follow these steps: Step 1: Go to Administration Menu and click on Masters option. Step 2: Click on Tax Category option Step 3: Click on list. Step 4: You can check List of Tax Categories that have been created in your BUSY software. This list may include details such as the category name, tax rate, and other relevant information.

Q: How can i view my all debtors with their GST number in BUSY?

To view all debitors with their GST number in BUSY, follow below steps: Step 1: Go to Administration menu and then submenu master and then select account option Step 2: Then select list option and then click on Screen option and then select standard format option Step 3: Now select group of account option and then select group name as sundry debtors and make sure to enable show GST details option as Y and press ok to view list.

Q: Can i modify my item unit even if its been used in voucher?

Yes, you can modify item unit even its been used in voucher in BUSY? Step 1: Take the latest backup of your data before any process Step 2: Go to Administration menu and then submenu master and then select Item option Step 3: Then select modify option and then select the item master in which you want to modify unit Step 4: Click on check unit change option and change the unit, then save item master by pressing save option.

Q: How to check if the opening quantity is getting updated after importing items?

To check if the opening quantity is getting updated after importing items in BUSY, you can check items list by using these steps: Step 1: Open your company then go to administration menu. Step 2: Select masters then click on item and choose list option. Step 3: Select screen option then choose standard format and can select either all items or group of items as required. Step 4: After opening it you will see items list with opening stock column.

Q: How do I add the name of the party to the party-wise report?

Here are some steps to add a party accounts in BUSY: Step 1: Go to Administration. Step 2: Click on Masters. Step 3: Choose Account. Step 4: Select Add. Step 5: Enter the Agent name Step 6: Select the group Sundry Debtors/ Creditors and fill other details . Step 7 : Save the Master Step 8: Go to display menu . Step 9: Select Account books . Step 10: And then select Accounts Register and select party wise options in the window.

Q: How can i modify item group in item master after create it?

To modify item group in item master after create in BUSY, follow these steps: Step 1: Go to administration section then click on master Step 2: Choose item option then click on modify tab. Step 3: Select the required item master and open in modify mode. Step 4: Now, Click on item group field and press F3 shortcut key to create item group master. Step 5: After create the item group, select the same in item master and save the item master.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am having an issue with my party's address is not printing on sales invoices. How can I fix this?

If your party's address is not printing on the sales invoice, you can follow these steps to solve this issue:
Step 1: Go to the administration menu and select the Master option.
Step 2: Click on Accounts and enter your party's account in which you want the address to print on the sales invoice.
Step 3: Enter your party's address in the given address column, then save the configuration successfully.
Step 4: Your party's address will print on the sales invoice.

How do I enter the with effect date of a change for HSN code in item in BUSY Accounting Software?

To enter the with effect date of a change for HSN code in item in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify and select that item in which you want to update the with effect date.
Step 4: Click on the check box next to the HSN/SAC Code for GST and specify w.e.f and new HSN then save.

I am getting wrong GSTIN number or party details in some purchase invoices. How to correct it?

To edit the party details in BUSY follow below steps:
 Step 1: Take a latest backup of the data.
 Step 2: Go to administration menu and select masters option.
 Step 3: Then select account option and then click on modify option.
 Step 4: In the next window type the account name to be modified and in modify account window correct the GSTIN and party details.
 Step 5: Lastly click on save button to save the configuration.

How do I add a new user in BUSY? What access can be given to different users?

To add user go to:
Step 1 :CLick on administration
Step 2 : Users
Step 3 : Add
In terms of access, different users can be assigned different access rights in BUSY. Some of the access rights that can be given to users include the ability to view, modify, delete, cancel, and list various functions and modules within the software. The specific access rights can be configured and assigned to each user based on their role and responsibilities within the organization.

How do I view the Tax Category that are already set in BUSY?

You can check list of Tax Category which are already created in BUSY.you can follow these steps: 
 Step 1: Go to Administration Menu and click on Masters option. 
 Step 2: Click on Tax Category option 
 Step 3: Click on list. 
 Step 4: You can check List of Tax Categories that have been created in your BUSY software. This list may include details such as the category name, tax rate, and other relevant information.

How can i view my all debtors with their GST number in BUSY?

To view all debitors with their GST number in BUSY, follow below steps:
Step 1: Go to Administration menu and then submenu master and then select account option 
Step 2: Then select list option and then click on Screen option and then select standard format option
Step 3: Now select group of account option and then select group name as sundry debtors and make sure to enable show GST details option as Y and press ok to view list.

Can i modify my item unit even if its been used in voucher?

Yes, you can modify item unit even its been used in voucher in BUSY?
Step 1: Take the latest backup of your data before any process
Step 2: Go to Administration menu and then submenu master and then select Item option 
Step 3: Then select modify option and then select the item master in which you want to modify unit
Step 4: Click on check unit change option and change the unit, then save item master by pressing save option.

How to check if the opening quantity is getting updated after importing items?

To check if the opening quantity is getting updated after importing items in BUSY, you can check items list by using these steps: 
Step 1: Open your company then go to administration menu.
Step 2: Select masters then click on item and choose list option.
Step 3: Select screen option then choose standard format and can select either all items or group of items as required.
Step 4: After opening it you will see items list with opening stock column.

How do I add the name of the party to the party-wise report?

Here are some steps to add a party accounts in BUSY: 
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Account.
Step 4: Select Add.
Step 5: Enter the Agent name 
Step 6: Select the  group Sundry Debtors/ Creditors and fill other details . 
Step 7 : Save the Master 
Step 8: Go to display menu .
Step 9: Select Account books .
Step 10: And then select Accounts Register and select party wise options in the window.

How can i modify item group in item master after create it?

To modify item group in item master after create in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose item option then click on modify tab.
Step 3: Select the required item master and open in modify mode.
Step 4: Now, Click on item group field and press F3 shortcut key to create item group master.
Step 5: After create the item group, select the same in item master and save the item master.

Frequently AskedQuestions