Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
I want to change the billing address to reflect local GST but the software is still picking up old address. What settings do I need to update?
To change the billing address you need to modify the party master. To update address in the party master, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then click on Modify.
Step 3: Choose the party of which you want to update address and after open it change the address then save changes.
Note: Take backup of your data before making any changes.
How can I create a new account with updated GST registration details while keeping the old account with the old details without syncing?
To create a new account with updated GST registration details in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and press F4 on name field then specify the GSTIN and validate it.
Step 4: After validating click on Update Back & Quit and all the updated details will be filled you just need to save it.
Can I create a group for items, so that all the items related to that group can be seen separately in report?
Yes, you can create a group for item and then tag the same in required item master in BUSY. Follow these steps to create item group:
Step 1: Go to administration section then click on master
Step 2: Choose the item group tab then select add option
Step 3: Specify the item group name, specify Y if you want to make the group as primary other wise update under group.
Step 4: After update details, save the master.
How do I change the billing address for a customer to their Haryana office address instead of their Delhi address?
To change the billing address for a customer to their Haryana office address instead of their Delhi address, follow these steps:
Step 1: Go to Administration.
Step 2: Select Masters and then Account.
Step 3: Click on Modify and choose the customer account master you want to update.
Step 4: Open the customer account master, and within the details, make the necessary change by replacing the billing address with their Haryana office address instead of their Delhi address.
How do I enter the party GST number in BUSY to ensure the invoice required field is enabled for e-invoicing?
To enter Party Gst no. in BUSY :
Step 1: Go to Administration menu
Step 2: Click on Masters
Step 3: Then click on Accounts option
Step 4: Then click on Modify option
Step 5: Then open party master in modify mode
Step 6: Then go to GSTIN field and mention Gst no. in the required field
Step 7: Then save the configuration by click on save button
Is it possible to enable dont maintain stock for a specific item? If so, how can this be done?
Yes, it is possible to enable dont maintain stock for a specific item in BUSY. To do this, you need to follow these steps :
Step 1: Go to administration then masters
Step 2: Select item on modify mode for the item which you dont want to maintain stock
Step 3: Enable the Do Not Maintain Stock Balance option in the item master. This will disable inventory tracking for that specific item and click on save button.
I made a group account in BUSY but I cant find it now Where are group accounts shown
To find already created Account master group list, you need to follow below steps.
Step 1: Open the company in BUSY.
Step 2: Go to 'Administration', then select 'Masters', option
Step 3: Then select 'Account Group', Select 'List' option
Step 4: You will get two options on new window i.e 'Screen & Printer' Select 'Screen' option.
Step 5: List of account groups will open, then by pressing 'F3' Key you can check desire account group as per your need.
How to modify a country code in Party Master if its already added?
To modify a country code in Party Master if its already added in BUSY please follow below steps:
Step1: Go to Administration menu and then click on Masters submenu
Step2: Then click on Account section and select modify option
Step3: Now, open the specific party master and press ALT+M in the country name option displayed on the left side of the screen. Modify the country code as needed, then save the changes by selecting the Save option.
How to enter tax rates in BUSY? Can I customize tax slabs?
You can input the default tax rate in the voucher by either using the F4 shortcut key or selecting the Apply Tax option displayed in the footer section of the voucher.
Further you can also create Tax as per your requirement in BUSY :
Step 1: Go to adminitsration Menu
Step 2: Click on masters
Step 3: Then click on Sale/Purchase type
Step 4: Then click on Add button and create new tax type for the invoice
Can I add more fields like "washing material log" in BUSY?
Yes, you can add more fields like washing material log in BUSY, by modifying the masters and adding master optional field.
To add the optional field in masters in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu and select configuration.
Step 3: Under configuration select master configuration option.
Step 4: In master configuration window you can specfiy the no of optional field required then click on save button.