Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
What is the process to update and save the changes once I have added the GST number?
To update and save changes after adding the GST number in BUSY follow the below steps:
Note: Please take latest backup of data
Step1: Go to Administration menu
Step2: Then click on Masters option
Step3: Then click on Account option and then click on modify button
Step4: Then select particular party and open the master
Step5: Then you are make changes and click on save button to update it
How do I ensure the right customer name is entered in BUSY for generating correct bills?
To ensure that the right customer name is entered in BUSY for generating correct bills, then open that customer master and If the customer is registered, you can validate their GST number and check the name registered on the portal. If there is any mismatch, you can correct it.
If the customer is unregistered, you can confirm their name with them or their official documents.
How can I change the GST details like GSTIN, state, etc for a party in BUSY?
To change the GST details like GSTIN, state etc. for a party in BUSY, follow these steps:
Step 1: Go to administration then click on Master menu.
Step 2: Select the accounts option then click on modify tab.
Step 3: Next, choose the required account master and open the ledger in modify mode.
Step 4: Finally, update the GSTIN, state, and other relevant details, then save the account master.
Can I put only the items that I want to reduce in the wastage material center?
Yes, you can put only the items that you want to reduce in the wastage material center in BUSY , please follow below steps:
Step 1: Go to administration menu and then masters tab
Step 2: And then select material centre and click on the add option .
Step 3: Here you need to create Wastage material Centre and use the same material centre to enter details.
Why is my opening balance still showing the same amount even after I made it zero?
If the opening balances still showing the same even after made it zero, then might be these possible reasons:
1. The account master has not been saved properly.
2. Might be you are checking the wrong ledger report.
3. May be the master balance is not updated so you need to run Update Master Balances from the Housekeeping menu.
Note: Take backup of your data before running this process.
I am unable to find a specific customer in the BUSY database. What should I do?
For searching account master in BUSY follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: In masters select account then click on modify option.
Step 3: Mention the name which you want to search.
Step 4: Another option for searching the account, Go to display option.
Step 5: Select last option query system and then select query on masters option to search account master.
Do I need to update tax rates for old items that were previously nil rated?
Yes, if the tax rates for previously nil rated items have changed, then you need to update the tax rates for those items in BUSY , please follow below steps:
Step 1: Go to administration menu and then select masters
Step 2: And then select tax category Nil rated
Step 3: Here you need set new tax details usin with effecting date option and save the configuration.
Where is the conversion factor field located in BUSY? Is it in the item master?
The conversion factor field in located in item master, to enable and locate follow these steps :
Step 1 :Click on administration
Step 2 : Then configuration
Step 3 : Then features and options
Step 4 : Go to inventory
Step 5 : Enable alt unit of items and packing unit of items
Step 6 : Go it item master
Step 7 : In that define the coversion factor of both unit.
How can I add a new party to an existing account in BUSY Accounting Software?
In BUSY, there is no provision to add a new party to an existing account. However if you want to create a new party, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and enter all the necessary details such as Name, Group name, Address, etc and save
How can I use the material center to track my wastage quantity for an item?
Yes, you can put only the items that you want to reduce in the wastage material center in BUSY , please follow below steps:
Step 1: Go to administration menu and then masters tab
Step 2: And then select material centre and click on the add option .
Step 3: Here you need to create Wastage material Centre and use the same material centre to enter details.