Frequently Asked
Questions

Q: I can't get the discounts in BUSY to apply properly. The discounted amounts look wrong. Please advise.

The issue may be with the discount settings. Check to make sure the discount is configured correctly.Make sure if diacount apply in bill sundry then should be apply on correct amount you can check Discount master and in Amount of bill to be fed as feild should be correct.If using item wise Discount then check the structure and configuration.

Q: I want to revalidate and update a GST number for a vendor. What steps should I follow?

If you want to revalidate and update a gst number for vendor then please follow the given steps Step 1: Go to administration menu then master then account then modify. Step 2: Then select vendor whose gst number you want to update. Step 3: Then press F4 then enter gstin then validate and save the master with update details resolved.

Q: How do I check if a party is registered as regular or composition in BUSY software?

Find out the steps to check party is registered as regular or composition In BUSY Step 1 : Go to administration Step 2 : Then go to masters Step 3 : select that party master Step 4 :Validate that party gst no it will show you registeration type as regular or composition as per there gst no

Q: The invoice shows the wrong location for the bill-to party. How can I change this location?

To change the location for the bill-to party on the invoice,you can follow given steps: Step 1:Go to the Administration menu, Step 2:Click on Masters, Step 3:CLick on Account and open that party in modify mode, Step 4:Here,you can update the party's location information. Spep 5:And while entring a voucher you can change location in billing shipping window also.

Q: I am unable to add GST number for an existing customer/party. How can I update and add GST number for a customer after creation?

To update GST number for any existing customer, follow the below steps: Step 1. Go to Administration, then Master. Step 2. Click on Account and select Modify. Step 3. Choose the Party Name you want to update the GST Number for. Step 4. Enter the GST Number as needed and save the changes in the master to apply them.

Q: How do I set up a bill of material that deducts a fixed quantity of raw items in BUSY during production?

To create BOM (Bill of Material) in BUSY, you need to follow these steps: Step 1: Go to Administration then click on Masters. Step 2: Select Bill of Material and click on Add. Step 3: Enter your BOM Name then finished product in the Item to Produced field. Step 4: Enter items in the Raw Material consumed with their quantity, etc and save.

Q: How do I properly set up tax categories for my items so that the tax amount is calculated correctly in invoices?

For Setup tax category in item master please follow these steps: 1. Go in administration then Go in master 2. Then Go in item and click on modify select item 3. Then mention tax category and press alt+m on tax category 4. Check Tax rate of IGST,SGST and CGST and tax type service or goods

Q: How do I validate and save a HSN code received from the front desk for a transaction in BUSY Accounting Software?

Here are some steps to add a product to your Masters with validate and save a HSN code: Step 1: Go to Administration. Step 2: Click on Masters. Step 3: Choose Item. Step 4: Select Add. Step 5: Fill in the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group ,HSN etc. Step 6: Click on Validate Button front of HSN field. Step 7 : Save the Master

Q: Will it take a lot of time to enter the address and pin code number for each invoice?

If it is take a lot of Time to enter the address and pin code Number for each Invoice you can follow below steps : Step 1: Go to Housekeeping menu Step 2: Take backup and Run Re-indexed database Step 3 : Still issue persist close unnecessary background apps . Step 4: Modify the party master and resave it.

Q: Why is the GST number not getting validated even after entering it correctly?

If gst number is not getting validated even after entering it correctly then check below steps: Step1: Ensure that there are no extra spaces in the GST number and proper connectivity of internet Step2: Make sure to disable window firewall and antivirus as it may block BUSY Step3: Ensure to exclude BUSY from antivirus and check again by validating gst number

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I can't get the discounts in BUSY to apply properly. The discounted amounts look wrong. Please advise.


The issue may be with the discount settings. Check to make sure the discount is configured correctly.Make sure if diacount apply in bill sundry then should be apply on correct amount you can check Discount master and in Amount of bill to be fed as feild should be correct.If using item wise Discount then check the structure and configuration.

I want to revalidate and update a GST number for a vendor. What steps should I follow?

If you want to revalidate and update a gst number for vendor then 
please follow the given steps
Step 1: Go to administration menu then master then account then 
 modify.
Step 2: Then select vendor whose gst number you want to update.
Step 3: Then press F4 then enter gstin then validate and save the 
 master with update details resolved.

How do I check if a party is registered as regular or composition in BUSY software?

Find out the steps to check party is registered as regular or composition In BUSY
 Step 1 : Go to administration
 Step 2 : Then go to masters 
 Step 3 : select that party master 
 Step 4 :Validate that party gst no it will show you registeration type as regular or composition as per there gst no

The invoice shows the wrong location for the bill-to party. How can I change this location?

To change the location for the bill-to party on the invoice,you can follow given steps:
 Step 1:Go to the Administration menu,
 Step 2:Click on Masters,
 Step 3:CLick on Account and open that party in modify mode,
 Step 4:Here,you can update the party's location information.
 Spep 5:And while entring a voucher you can change location in billing shipping window also.

I am unable to add GST number for an existing customer/party. How can I update and add GST number for a customer after creation?

To update GST number for any existing customer, follow the below steps:
 Step 1. Go to Administration, then Master.
 Step 2. Click on Account and select Modify.
 Step 3. Choose the Party Name you want to update the GST Number for.
 Step 4. Enter the GST Number as needed and save the changes in the master to apply them.

How do I set up a bill of material that deducts a fixed quantity of raw items in BUSY during production?

To create BOM (Bill of Material) in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Select Bill of Material and click on Add.
Step 3: Enter your BOM Name then finished product in the Item to Produced field.
Step 4: Enter items in the Raw Material consumed with their quantity, etc and save.

How do I properly set up tax categories for my items so that the tax amount is calculated correctly in invoices?

For Setup tax category in item master please follow these steps: 
 1. Go in administration then Go in master 
 2. Then Go in item and click on modify select item 
 3. Then mention tax category and press alt+m on tax category 
 4. Check Tax rate of IGST,SGST and CGST and tax type service or goods

How do I validate and save a HSN code received from the front desk for a transaction in BUSY Accounting Software?

Here are some steps to add a product to your Masters with validate and save a HSN code: 
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Item.
Step 4: Select Add.
Step 5: Fill in the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group ,HSN etc.
Step 6: Click on Validate Button front of HSN field. 
Step 7 : Save the Master

Will it take a lot of time to enter the address and pin code number for each invoice?

If it is take a lot of Time to enter the address and pin code Number for each Invoice you can follow below steps : 
Step 1: Go to Housekeeping menu 
Step 2: Take backup and Run Re-indexed database 
Step 3 : Still issue persist close unnecessary background apps . 
Step 4: Modify the party master and resave it.

Why is the GST number not getting validated even after entering it correctly?

If gst number is not getting validated even after entering it correctly then check below steps:
Step1: Ensure that there are no extra spaces in the GST number and proper connectivity of internet
Step2: Make sure to disable window firewall and antivirus as it may block BUSY 
Step3: Ensure to exclude BUSY from antivirus and check again by validating gst number

Frequently AskedQuestions