Frequently Asked
Questions

Q: Some registered parties are missing from the party master list. How can I add them?

To add missing parties to master list , follow the below steps: Step 1: Go to administration then masters Step 2: Then select account and click on add Step 3: Press F4 key and mention party GSTIN number Step 4: Click on validate then select update back and quit Step 5: all details will be filled in mater then save

Q: How can I regenerate the help file in BUSY if there is an issue?

There are the steps for run regenerate master help file option : Step 1: Go to housekeeping menu Step 2: Then click on Regenerate Master help file option Step 3: Then click on the specific option that you want to update Step 4: Then click on Ok button Step 5: After completing the process, a confirmation message will appear

Q: How can i update the sales and purchase prices in item master in BUSY?

To update the sales and purchase price in item master, follow these steps: Step 1: Go to administration then click on master Step 2: Choose the item tab then click on Modify tab Step 3: Select the required master then Specify sales prices in item sales price field and purchase price in item purchase price fiels and save the master.

Q: How can I add tax exemption if tax is not levied on certain products?

For mention tax rate in item master follow the below steps: Step 1: Go to administration then go master Step 2: In master select item and click on modify Step 3: Select item and mention exempt in tax category Step 4: If tax category not show you can create through shortcut put cursor on tax category and press F3 and create.

Q: How can I view or modify the details for a particular party or customer?

To view or modify the details for a particular party or customer in BUSY Accounting software, You can follow the below steps: Step 1: Go to Administration then Masters Step 2: Then select account then modify. Step 3: Select the account name then press ok Step 4: Account master will open in modify you can modify details and save

Q: What best practices should I follow while creating items and assigning units in BUSY?

To create the Item and assigning Unit in BUSY, follow these steps: Step 1: Go to Administration then click on Master menu Step 2: Choose the Item master option then click on Add buttom Step 3: Now, Specify the item name, item group, unit, hsn code, tax category, update pricing for sales and purchase and other details then save the master.

Q: What do I do if the wrong GST number gets linked to a party?

If the wrong GST number gets linked to a party in BUSY, you can correct it by updating the party details and linking the correct GST number to the party., follow: Step 1 : CLick on administration Step 2 : Masters Step 3 : Account Step 4 : Select modify option Step 5 : Select desire party Step 6 : Change gstin and save

Q: How do I modify a master and ensure that the correct item is selected?

Here are some steps to add a product to your Masters with validate and save a HSN code: Step 1: Go to Administration. Step 2: Click on Masters. Step 3: Choose Item. Step 4: Select Modify. Step 5: Select the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group ,HSN etc. Step 6: Click on Validate Button front of HSN field. Step 7 : Save the Master

Q: How can I modify TDS and ensure that it appears under the correct account?

To modify TDS and ensure it appears under the correct account in BUSY ,Please follow below steps: Step1: go to Administration tab, And select Masters. Step 2: And then select Account and click on Modify. Step 3: From there, select the account for which you want to assign the TDS and allocate the amount to the correct Account

Q: How can i add the item optional field in BUSY?

To add the item optional field in BUSY, follow these steps: Step 1: Go to administration section then click on configuration Step 2: Choose the masters configuration then select item in master type. Step 3: Specify no. of optional fields then mention name of field with type and select Y to maintain master database otherwise select N. Step 4: Click on save.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Some registered parties are missing from the party master list. How can I add them?

To add missing parties to master list , follow the below steps: 
Step 1: Go to administration then masters
Step 2: Then select account and click on add
Step 3: Press F4 key and mention party GSTIN number 
Step 4: Click on validate then select update back and quit 
Step 5: all details will be filled in mater then save

How can I regenerate the help file in BUSY if there is an issue?

There are the steps for run regenerate master help file option :
Step 1: Go to housekeeping menu 
Step 2: Then click on Regenerate Master help file option 
Step 3: Then click on the specific option that you want to update 
Step 4: Then click on Ok button 
Step 5: After completing the process, a confirmation message will appear

How can i update the sales and purchase prices in item master in BUSY?

To update the sales and purchase price in item master, follow these steps:
Step 1: Go to administration then click on master
Step 2: Choose the item tab then click on Modify tab 
Step 3: Select the required master then Specify sales prices in item sales price field and purchase price in item purchase price fiels and save the master.

How can I add tax exemption if tax is not levied on certain products?

For mention tax rate in item master follow the below steps:
Step 1: Go to administration then go master 
Step 2: In master select item and click on modify
Step 3: Select item and mention exempt in tax category
Step 4: If tax category not show you can create through shortcut put cursor on tax category and press F3 and create.

How can I view or modify the details for a particular party or customer?

To view or modify the details for a particular party or customer in BUSY Accounting software, You can follow the below steps: 
Step 1: Go to Administration then Masters 
Step 2: Then select account then modify.
Step 3: Select the account name then press ok 
Step 4: Account master will open in modify you can modify details and save

What best practices should I follow while creating items and assigning units in BUSY?

To create the Item and assigning Unit in BUSY, follow these steps:
Step 1: Go to Administration then click on Master menu
Step 2: Choose the Item master option then click on Add buttom
Step 3: Now, Specify the item name, item group, unit, hsn code, tax category, update pricing for sales and purchase and other details then save the master.

What do I do if the wrong GST number gets linked to a party?

If the wrong GST number gets linked to a party in BUSY, you can correct it by updating the party details and linking the correct GST number to the party., follow:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Select modify option
Step 5 : Select desire party
Step 6 : Change gstin and save

How do I modify a master and ensure that the correct item is selected?

Here are some steps to add a product to your Masters with validate and save a HSN code: 
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Item.
Step 4: Select Modify.
Step 5: Select the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group ,HSN etc.
Step 6: Click on Validate Button front of HSN field. 
Step 7 : Save the Master

How can I modify TDS and ensure that it appears under the correct account?

To modify TDS and ensure it appears under the correct account in BUSY ,Please follow below steps:
Step1:  go to Administration tab, And select Masters. 
Step 2: And then select Account and click on Modify. 
Step 3: From there, select the account for which you want to assign the TDS and allocate the amount to the correct Account

How can i add the item optional field in BUSY?

To add the item optional field in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the masters configuration then select item in master type.
Step 3: Specify no. of optional fields then mention name of field with type and select Y to maintain master database otherwise select N.
Step 4: Click on save.

Frequently AskedQuestions