Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I update existing accounts with new information?
To update existing accounts with new information in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account then select Modify.
Step 3: Choose the account in which you want to update the details and after opening it make the necessary changes as required the save.
How can i create item group master in BUSY?
To create item group master in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose the item group tab then select add option
Step 3: Specify the item group name, specify Y if you want to make the group as primary other wise update under group.
Step 4: After update details, save the master.
How to correct party name spellings in BUSY
Correction of Spelling in Party Name can be done by doing modification of Account Master in BUSY
To modify Account Master follow below Steps.
Step 1: Click on Administration
Step 2: Click on Masters
Step 3: Click on Account
Step 4: Click on Modify
Step 5: Selct Party from Dropdown list
Step 6: Click on Select
Step 7: Change Name as required
Step 8: Click on Save
How to add inventory items in BUSY?
If you want to Add Inventory Items in BUSY you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add and enter all the required details such as Name, Group,Unit, HSN Code, etc and save.
How to configure multiple alias for accounts?
To configure multiple alias for account in BUSY, you need to follow these steps :
Step 1: Go to administration menu then configurations
Step 2: Features and Options go to accounts tab and enable maintain multiple account aliases and click on save button.
Step 3: Under administration select masters go to account select modify and define multiple alias for accounts.
I entered the party's location as Nepal to fix the export invoice error, but now I want to remove it. How can I do this?
To remove Nepal location from the party in BUSY, you can follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Account and then click on Modify.
Step 3: Choose the party name and then remove the location and update the correct one then save changes.
Note: Take backup of your data before making any changes.
I want to convert order quantities from yards to meters. Is there a way to do unit conversion in BUSY?
Yes, there is a way to do unit conversion in BUSY. You can set up unit conversion for items in the item master by specifying the main unit as yards and the subunit as meters. Then, you can define the conversion factor between yards and meters. This will allow you to convert order quantities from yards to meters.
The GST number for my company registered in Haryana is showing as invalid. What should I do to resolve this?
If the GST number for your company registered in Haryana is showing as invalid,
Step 1 : You should check if the GST number entered is correct and matches the registration details.
Step 2: If it is correct, you may need to contact the GST department or a tax professional for further assistance in resolving the issue.
How do I add a mail ID for a party in BUSY so it picks it up automatically when emailing?
You can mention email id of party in party master for add follow these steps:
1. Go in Administration Then go in master
2. Then go in Accounts click on modify and select account
3. Then mention Mail id in E-mail option
Note- If you mention mail id in billing/shipping window then it will auto pick when email bill.
Locating options to find and modify email field in customer accounts in BUSY and adding email IDs for customers?
Steps to add the email id in the account master of the company.
Step:1 Go to the administration option and select master option in it.
Step:2 Then select account and select add or modify option as the case may be.
Step:3 Now can mention the email id in the given filed in the account master.