Frequently Asked
Questions

Q: I am getting an error that says "Item Blocked". What does this mean and how can I resolve it?

If you are getting Item Blocked error during voucher entry in BUSY, it means that item is blocked. To unblocke it, follow these steps: Step 1: Go to Administration then click on Utilities. Step 2: Select Block Account / Item and select the Master Type as Item. Step 3: Select the item name and set N on Block Master then save.

Q: I am confused about making changes to items and heads in BUSY. What is the correct process to follow?

To modify or change the items in BUSY then follow these steps: Step 1: Go to administration section then click on master menu Step 2: Choose the item option then click on modify tab Step 3: Access the required item master in modify mode and update the details as per requirement and save the item account.

Q: I am unable to add or delete items in the inventory module of BUSY. What should I do?

If you are unable to add or delete items in the inventory module of BUSY, you should check if you have the necessary permissions to perform these actions. Make sure you have the appropriate user role and access rights. If you still encounter issues, it is recommended to contact the customer support team of BUSY for further assistance.

Q: I want to tag my income and expenses to separate accounts. What is the process to do this?

To tag your income and expenses to separate accounts, you need to create separate ledger accounts for each category. For income, create an income account and for expenses, create an expense account. Then, while recording transactions, select the appropriate account to tag the income or expense. This will help you track and categorize your income and expenses separately.

Q: I am getting an error that the master is used in contact master. How do I delete it?

If you get an error that the master is used in contact master, to delete this, you need to follow the below steps: Go to Administration, then select Masters, then select Contact, then select Modify, then select the contact master that you want to delete, open it, and click on the delete option to delete the contact master.

Q: How do I correct the party details if there are errors in the master for generating the invoice?

To correct party details in the master for generating an invoice in BUSY, you need to go to the party master section and update the necessary information such as party name, address, pin code, and station. Make sure to save the changes. Once the party details are corrected, you can regenerate the invoice with the updated information.

Q: Why is the state field pulling incorrectly from the material center, and how can I fix it?

To fix the state field picking incorrectly from the material center, You can follow the given steps are as under : Step 1: Go to Administration Menu and then click on Masters Step 2: Select Material center either add or modify it. Step 3: Check the details of Material center and mention correct deatails accordingly.

Q: What is the process to link or associate a Party's Name to their Address details in BUSY?

For link party with invoice please find below mention steps:- Step 1:- Administration Tab Step 2:- Masters Step 3:- Account Step 4:- Add enter name and details of party Step 5:- Transaction Tab Step 6:- Sales Step 7:- Add enter party details and item name then check in sale register party and invoice details can track

Q: What is the process to create a Sundry Bill in BUSY for accounting heads like ERP charges?

To create a bill sundry in BUSY, follow below steps: Step 1: Go to Administraion section then click on Master menu Step 2: Choose the Bill Sundry then click on Add tab Step 3. Create the bill sundry by specify the bill sundry type, nature. Step 4: Also select correct bill sundry calculation to be fed and save the master.

Q: What is the process to link or select the vendor/party details while generating invoices in BUSY?

For link party with invoice please find below mention steps:- Step 1:- Administration Tab Step 2:- Masters Step 3:- Account Step 4:- Add enter name and details of party Step 5:- Transaction Tab Step 6:- Sales Step 7:- Add enter party details and item name then check in sale register party and invoice details can track

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am getting an error that says "Item Blocked". What does this mean and how can I resolve it?

If you are getting Item Blocked error during voucher entry in BUSY, it means that item is blocked. To unblocke it, follow these steps:
Step 1: Go to Administration then click on Utilities.
Step 2: Select Block Account / Item and select the Master Type as Item.
Step 3: Select the item name and set N on Block Master then save.

I am confused about making changes to items and heads in BUSY. What is the correct process to follow?

To modify or change the items in BUSY then follow these steps:
 Step 1: Go to administration section then click on master menu 
 Step 2: Choose the item option then click on modify tab 
 Step 3: Access the required item master in modify mode and update the details as per requirement and save the item account.

I am unable to add or delete items in the inventory module of BUSY. What should I do?

If you are unable to add or delete items in the inventory module of BUSY, you should check if you have the necessary permissions to perform these actions. Make sure you have the appropriate user role and access rights. If you still encounter issues, it is recommended to contact the customer support team of BUSY for further assistance.

I want to tag my income and expenses to separate accounts. What is the process to do this?

To tag your income and expenses to separate accounts, you need to create separate ledger accounts for each category. For income, create an income account and for expenses, create an expense account. Then, while recording transactions, select the appropriate account to tag the income or expense. This will help you track and categorize your income and expenses separately.

I am getting an error that the master is used in contact master. How do I delete it?

If you get an error that the master is used in contact master, to delete this, you need to follow the below steps:
Go to Administration, then select Masters, then select Contact, then select Modify, then select the contact master that you want to delete, open it, and click on the delete option to delete the contact master.

How do I correct the party details if there are errors in the master for generating the invoice?

To correct party details in the master for generating an invoice in BUSY, you need to go to the party master section and update the necessary information such as party name, address, pin code, and station. Make sure to save the changes. Once the party details are corrected, you can regenerate the invoice with the updated information.

Why is the state field pulling incorrectly from the material center, and how can I fix it?

To fix the state field picking incorrectly from the material center, You can follow the given steps are as under : 
 Step 1: Go to Administration Menu and then click on Masters 
 Step 2: Select Material center either add or modify it.
 Step 3: Check the details of Material center and mention correct deatails accordingly.

What is the process to link or associate a Party's Name to their Address details in BUSY?

For link party with invoice please find below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Masters
 Step 3:- Account
 Step 4:- Add enter name and details of party 
 Step 5:- Transaction Tab
 Step 6:- Sales
 Step 7:- Add enter party details and item name then check in sale register party and invoice details can track

What is the process to create a Sundry Bill in BUSY for accounting heads like ERP charges?

To create a bill sundry in BUSY, follow below steps:
Step 1: Go to Administraion section then click on Master menu
Step 2: Choose the Bill Sundry then click on Add tab
Step 3. Create the bill sundry by specify the bill sundry type, nature. 
Step 4: Also select correct bill sundry calculation to be fed and save the master.

What is the process to link or select the vendor/party details while generating invoices in BUSY?

For link party with invoice please find below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Masters
 Step 3:- Account
 Step 4:- Add enter name and details of party 
 Step 5:- Transaction Tab
 Step 6:- Sales
 Step 7:- Add enter party details and item name then check in sale register party and invoice details can track

Frequently AskedQuestions