Frequently Asked
Questions

Q: How can I select the right tax category for services while creating an invoice in BUSY?

To select right tax category for services while creating an invoice in BUSY follow these steps: Step 1: Go to administration menu Step 2: Then click on masters Step 3: Then click on item Step 4: Then open the service item Step 5: Then specify services tax category according to tax rate Step 6: If tax category for service is not created press key F3 in tax category field Step 7: Then create service tax category specify the tax rate then select type as services and save it Step 8: Then select that tax category in item master and save the master

Q: What is the process to give full access to BUSY when it shows default error?

To give full access to BUSY follow these steps: Step 1: If you are using any antivirus then give full access to BUSY from it Step 2: Afterwards you can give full access by giving everyone rights to BUSY folder Step 3: Open the file explorer Step 4: Then select the drive where BUSY is installed Step 5: Then select the folder where your BUSY is installed such as BUSYwin Step 6: Afterwards Right click on that folder then click on properties Step 7: Then select the security tab and give full control to each usernames Step 8: Then click on add then type everyone and give full control to it

Q: I want to fix the export location permanently. What should I do for this?

If you want to fix the export location permanently, you can check the below options: 1. First, you have to update BUSY in the latest updated version. The latest version has given you the option to export any file to any location, so next time you do not need to set the same path again; it will pick your last exported path automatically, but it is not permanent; you can change it. 2. Also, you can create a new exe of BUSY and set its command line by giving the command /efp=path. It also sets your export location, but it is not permanent; you can change it.

Q: Some of my products are showing blank HSN codes. How do I add or update the HSN codes?

To add or update HSN codes for your products in BUSY, you can follow these steps: 1. Go to the Administartion then masters and select items option 2. Then under item three options will be displayed add modify list and select modify 3. Search for the item by name to open its details. 4. Add the HSN code for that item. 5. Save the changes. Repeat these steps for each item that is showing a blank HSN code. Once the HSN codes are added or updated, you can generate a valid GST invoice with the correct details.

Q: How can I tag expenses account to the freight and forwarding charges bill sundry I created in BUSY?

If you want to tag expenses to the bill sundry of freight and forwarding charges you created in BUSY please follow these steps: Step 1: Go to administration menu Step 2: Then click on masters option Step 3: Then click on bill sundry Step 4: Then open the bill sundry of freight & forwarding charges master from modify or list option Step 5: Then select adjust in sale/purchase amount option as 'N' to set as no Step 6: Then select specify account here option Step 7: Afterwards select freight and forwarding charges account in account head to post field and save the master

Q: How can I select grams as a unit in item master in BUSY software?

If you want to select grams as a unit in item master please follow these steps: Step 1: Go to administration menu Step 2: Then click on masters Step 3: Then click on item Step 4: Now open the item master from modify or list button Step 5: Then click on unit field and check grams is available in the dropdown menu or not Step 6: If it is showing then select it and save the master otherwise create the unit master by pressing the F3 key in the unit field Step 7: After creating the unit master of grams select it accordingly in item master and save the master

Q: . How to customize fields and categories for entries?

Sure, here is a stepwise for creating item categories in BUSY: Enable Maintain Item Category: Step 1: Go to the Administration section of BUSY. Step 2: Navigate to Configuration. Step 3:Select Features and Options. Step 4:Choose Inventory. Enable the option to Maintain Item Category. This will allow you to create and manage item categories. Step 5:Open the master module in BUSY. Step 6: . Press Alt + M to modify. Step 7: Select the Item Category option. Step 8: Create a new category by entering its name. Step 9. Save the changes. By creating item categories, you can categorize and group your items for better organization and reporting purposes in BUSY:

Q: How do I add buyers and sellers ledger in BUSY?

To add buyers and sellers ledger in BUSY you can follow these steps: Step 1: Open your company in BUSY Step 2: Go to the administration menu Step 3: Then click on masters menu Step 4: Then click on account Step 5: Then click on add to create a new ledger. Step 6: Enter the details for the buyer or seller, such as name, address, and GSTIN. Step 7: Choose the appropriate group for the ledger such as Sundry Debtors for buyers or Sundry Creditors for sellers Step 8: Save the ledger through save button or press shortcut key f2.

Q: How can I enable item-wise discounts in BUSY accounting software?

Enabling item-wise discounts in BUSY accounting software, Here are general steps you can follow: 1. Open BUSY Software. 2. Navigate to the Administration menu, then to the Configuration Menu. 3. Select Voucher Series Configuration. 4. Choose the desired series and enable the Item-wise discount option. 5. BUSY offers two types of discount arrangements: Simple discount and Compound Discount. 6. Depending on industry requirements, enable the preferred discount structure from the dropdown list. 7. Save the configuration. 8. In transaction entry, Item-wise discounts entry window will appear. Now you can spciFinancial Year the discount 9. Automatically pick the discount percentage then, you can speciFinancial Year the discount value in the Item Master.

Q: I am unable to properly adjust or remove references in my accounting software. How can I fix reference errors?

To fix reference errors in BUSY, you can try clearing the reference and recreating it with the auto-adjust feature. Please follow the steps below to use it: Step 1: Go to Administration Menu Step 2: Click on Utilities option Step 3: Press Enter on Reference Management option Step 4: Click on Clear Reference, click then press enter on Bill Wise Reference, then select Account range and then press OK Step 5: Click on Auto Adjust References option of Utilities Step 6: Click on Bill wise Reference then press OK to proceed Note: Make sure you have the latest backup from a company. The reference will automatically adjust on FIFO basis.

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I select the right tax category for services while creating an invoice in BUSY?

To select right tax category for services while creating an invoice in BUSY follow these steps:
 Step 1: Go to administration menu
 Step 2: Then click on masters 
 Step 3: Then click on item 
 Step 4: Then open the service item
 Step 5: Then specify services tax category according to tax rate
 Step 6: If tax category for service is not created press key F3 in tax category field
 Step 7: Then create service tax category specify the tax rate then select type as services and save it 
 Step 8: Then select that tax category in item master and save the master

What is the process to give full access to BUSY when it shows default error?

To give full access to BUSY follow these steps:
Step 1: If you are using any antivirus then give full access to BUSY from it
Step 2: Afterwards you can give full access by giving everyone rights to BUSY folder
Step 3: Open the file explorer 
Step 4: Then select the drive where BUSY is installed 
Step 5: Then select the folder where your BUSY is installed such as BUSYwin
Step 6: Afterwards Right click on that folder then click on properties
Step 7: Then select the security tab and give full control to each usernames
Step 8: Then click on add then type everyone and give full control to it

I want to fix the export location permanently. What should I do for this?

If you want to fix the export location permanently, you can check the below options:
1. First, you have to update BUSY in the latest updated version. The latest version has given you the option to export any file to any location, so next time you do not need to set the same path again; it will pick your last exported path automatically, but it is not permanent; you can change it.
2. Also, you can create a new exe of BUSY and set its command line by giving the command /efp=path. It also sets your export location, but it is not permanent; you can change it.

Some of my products are showing blank HSN codes. How do I add or update the HSN codes?

To add or update HSN codes for your products in BUSY, you can follow these steps: 
 1. Go to the Administartion then masters and select items option
 2. Then under item three options will be displayed add modify list and select modify 
 3. Search for the item by name to open its details. 
 4. Add the HSN code for that item. 
 5. Save the changes. 
 Repeat these steps for each item that is showing a blank HSN code. Once the HSN codes are added or updated, you can generate a valid GST invoice with the correct details.

How can I tag expenses account to the freight and forwarding charges bill sundry I created in BUSY?

If you want to tag expenses to the bill sundry of freight and forwarding charges you created in BUSY please follow these steps:
 Step 1: Go to administration menu
 Step 2: Then click on masters option
 Step 3: Then click on bill sundry 
 Step 4: Then open the bill sundry of freight & forwarding charges master from modify or list option
 Step 5: Then select adjust in sale/purchase amount option as 'N' to set as no
 Step 6: Then select specify account here option
 Step 7: Afterwards select freight and forwarding charges account in account head to post field and save the master

How can I select grams as a unit in item master in BUSY software?

If you want to select grams as a unit in item master please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters 
Step 3: Then click on item
Step 4: Now open the item master from modify or list button
Step 5: Then click on unit field and check grams is available in the dropdown menu or not
Step 6: If it is showing then select it and save the master otherwise create the unit master by pressing the F3 key in the unit field
Step 7: After creating the unit master of grams select it accordingly in item master and save the master

. How to customize fields and categories for entries?

Sure, here is a stepwise for creating item categories in BUSY:
Enable Maintain Item Category:
Step 1: Go to the Administration section of BUSY.
Step 2: Navigate to Configuration.
Step 3:Select Features and Options.
Step 4:Choose Inventory.
Enable the option to Maintain Item Category. This will allow you to create and manage item categories.
Step 5:Open the master module in BUSY. 
Step 6: . Press Alt + M to modify. 
Step 7: Select the Item Category option. 
Step 8: Create a new category by entering its name. 
Step 9. Save the changes. By creating item categories, you can categorize and group your items for better organization and reporting purposes in BUSY:

How do I add buyers and sellers ledger in BUSY?

To add buyers and sellers ledger in BUSY you can follow these steps:
 Step 1: Open your company in BUSY 
 Step 2: Go to the administration menu
 Step 3: Then click on masters menu
 Step 4: Then click on account 
 Step 5: Then click on add to create a new ledger.
 Step 6: Enter the details for the buyer or seller, such as name, address, and GSTIN.
 Step 7: Choose the appropriate group for the ledger such as Sundry Debtors for buyers or Sundry Creditors for sellers
 Step 8: Save the ledger through save button or press shortcut key f2.

How can I enable item-wise discounts in BUSY accounting software?

Enabling item-wise discounts in BUSY accounting software, Here are general steps you can follow:
1. Open BUSY Software.
2. Navigate to the Administration menu, then to the Configuration Menu.
3. Select Voucher Series Configuration.
4. Choose the desired series and enable the Item-wise discount option.
5. BUSY offers two types of discount arrangements: Simple discount and Compound Discount.
6. Depending on industry requirements, enable the preferred discount structure from the dropdown list.
7. Save the configuration.
8. In transaction entry, Item-wise discounts entry window will appear. Now you can spciFinancial Year the discount 
9. Automatically pick the discount percentage then, you can speciFinancial Year the discount value in the Item Master.

I am unable to properly adjust or remove references in my accounting software. How can I fix reference errors?

To fix reference errors in BUSY, you can try clearing the reference and recreating it with the auto-adjust feature. Please follow the steps below to use it:
Step 1: Go to Administration Menu
Step 2: Click on Utilities option
Step 3: Press Enter on Reference Management option
Step 4: Click on Clear Reference, click then press enter on Bill Wise Reference, then select Account range and then press OK
Step 5: Click on Auto Adjust References option of Utilities
Step 6: Click on Bill wise Reference then press OK to proceed
Note: Make sure you have the latest backup from a company.
 The reference will automatically adjust on FIFO basis.

Frequently AskedQuestions