Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
My sales invoice shows the wrong GST due to incorrect tax category. How can I modify this in BUSY?
To fix the error of an incorrect tax category, follow the steps below.
Step 1: Open the invoice in the modified view.
Step 2: Choose the correct sale type.
Step 3: Use the Alt + M shortcut to modify the item master.
Step 4: Then update the correct tax category.
Step 5: Reselect the item in the transaction row
Step 7: Save
Again, the same error is displayed; feel free to call BUSY Help Desk at 8282828282.
I am unable to add the transporter's address while generating an invoice in BUSY. How can I add it?
To add the transporter address while generating an invoice in BUSY, follow these steps:
Step 1: Open the invoice generation page in BUSY.
Step 2: Go to the Voucher Details option in the voucher left bottom side, then click on Transport Details.
Step 3: Double-click on the highlighted Double click to update GSTIN/ID.
Step 4: Enter the transporter address information, including street, city, state, and PIN code, then save it.
What should I do if I am unable to add a transporters name while generating an E-way bill?
If you are unable to add transporter name while generating an e-way bill follow below steps:
Step 1: Go to administration section then click on miscellaneous data entry
Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid.
Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window.
Step 4: Next, update the transport details and save the details.
How do I block or deactivate an item that still shows up in reports after deactivation?
For deactivate the master or any company in BUSY
Please follow the given steps for the same,
Step1: Click on Administration
Step2: Click on the Utilities option given.
Step3: Click on the De-activate master option.
Step4: Can select the type of master which you want to deactivate.
Step5: Can select one master or can also group of the master
Also can check the list of master which you have deactivated as option given for the same.
Why are some items still showing in the opening and closing stock despite deactivating them?
For deactivate the master or any company in BUSY
Please follow the given steps for the same,
Step1: Click on Administration
Step2: Click on the Utilities option given.
Step3: Click on the De-activate master option.
Step4: Can select the type of master which you want to deactivate.
Step5: Can select one master or can also group of the master
Also can check the list of master which you have deactivated as option given for the same.
How can I set the limit for e-way bills for local transactions?
To set the limit for e-way bills for local transactions in BUSY, you need to follow these steps :
Step 1 : Click on administration then configuration
Step 2 : Go to features and options then go to GST and VAT tab and go to the E-Way Bill configuration and enter the amount after which you want to generate the e-way bill for local transactions and click on ok and save button.
How to delete the bill wise references for my invoices?
If you want to delete the bill wise reference details in BUSY please follow given steps:
Step 1: Go to administration menu then click on utilities submenu
Step 2: Now click on reference management then click on clear references tab
Step 3: Then select bill wise references
Step 4: Now select the range as all accounts,group of accounts or one account as required
Step 5: click on ok button to proceed for clearing the references
Can I create custom fields and forms in BUSY?
You can create custom fields on reports by adding custom columns and custom columns can be added by adding new format and then defining fields in it which you want to check in report and only fields listed in custom column format will be shown and custom column for reports is available in standard and enterprise model of BUSY and in basic model,custom column in reports option is not available
How can I deactivate a company within BUSY?
For deactivate the master or any company in BUSY
Please follow the given steps for the same,
Step1: Click on Administration
Step2: Click on the Utilities option given.
Step3: Click on the De-activate master option.
Step4: Can select the type of master which you want to deactivate.
Step5: Can select one master or can aslso group of the master
Also can check the list of master which you have deactivated as option given for the same.
Is a purchase the same thing as a debit note in BUSY?
BUSY is an accounting software that provides tools for managing financial transactions, inventory, and other business-related processes.
A purchase in BUSY typically refers to the transaction of goods or services from a vendor or supplier.
Debit notes are often used in situations such as:
Returning defective goods to the vendor.
Adjusting the purchase invoice due to discrepancies in quantity or price.
Requesting a discount or price reduction after the initial invoice has been issued.