Frequently Asked
Questions

Q: How do I access the administration configuration menu in BUSY?

To acess the adiministration configuration menu in BUSY, follow these steps: Step 1: Login the company then Go to administration. Step 2: You will get configuration option in administration section. Note- If you are not able to find the configuration that means you have logged the company with subuser , in such case you need to login with admin credentials and provide necessary rights for same.

Q: How can I create a transporter ID in the BUSY?

To create the transporter id in BUSY, follow these steps: Step 1: Go to administration section then click on miscellaneous data entry Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid. Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window. Step 4: Next, update the transport details and save the details.

Q: How do I tag a new account as Indirect Expenses?

If you want to tag a new account as indirect expense please follow given steps: Step 1: Go to administration menu then click on masters submenu Step 2: Select account and then click on add option Step 3: Specify the name of account,alongwith its group Step 4: Select the group name as indirect expsnses and select appropriate options in other fields and then save the account master.

Q: How can I create a Transporter Master in BUSY?

To create the transporter master in BUSY, follow these steps: Step 1: Go to administration section then click on miscellaneous data entry Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid. Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window. Step 4: Next, update the transport details and save the details.

Q: How to add volume-based discount slabs for customers?

We Have option for Tag Bill Sundry Value Party Wise. Here we can add Discount Bill Sundry with Value as per Party. Pls Follow the Below Steps: Step 1: Administration Step 2: Configuration Step 3: Tag Bill Sundry Value Party Wise Step 4: Select Voucher Type and Bill Sundry - Discount Step 5: Mention the Party with the Value. Step 6: During Voucher entry that Value will pick as per party.

Q: How to change the company name in BUSY when unable to edit?

To change the company name in BUSY when unable to edit. Step1: You can go to the company menu Step2: Click edit company page and update the company details there. Step3: If you are unable to Edit Company you may need to login with admin users you may login with sub users Step4: You can able to edit company.

Q: How can i clear all reference of one account in BUSY?

To clear all reference of one account in BUSY, follow these steps: Step 1: Take the latest backup of your data. Step 2: Open your company then go to Administration menu. Step 3: Select Utilities and click on Reference Management. Step 4: Select clear reference then click on Bill-wise references Step 5: Here, select one account then specify required account master and click on ok tab to proceed.

Q: How can we Create Item Tax Category Goods and Services?

To Fix Services and Goods Item Tax Category Follow These steps: Step 1: Go to Administration. Step 2: Click on Masters. Step 3: Open Item Master in Modify Mode. Step 4: Click on Tax Category Details in modify mode by Alt M then press F12 for duplicate create new Tax Category master and select Type as Services and save.

Q: How can i edit the telephone number of party master?

If you want to edit the telephone number of party master please follow these steps: Step 1: Go to administration menu then click on masters submenu Step 2: Click on account and then open the account master from modify or list in which you want to update the telephone number Step 3: Edit the telephone number from its respective field and then save the account master

Q: How do I deactivate item in BUSY Accounting software?

You can deactivate item in BUSY by following these steps: Step 1: Go to administration menu then click on utilities submenu Step 2: Afterwards select deactivate masters option then select master type as item Step 3: Select it as one item or group as required and then select deactivate option as Y to deactivate it and click on save button Step 4: Your item is successfully deactivated

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I access the administration configuration menu in BUSY?

To acess the adiministration configuration menu in BUSY, follow these steps: 
Step 1: Login the company then Go to administration.
Step 2: You will get configuration option in administration section.
Note- If you are not able to find the configuration that means you have logged the company with subuser , in such case you need to login with admin credentials and provide necessary rights for same.

How can I create a transporter ID in the BUSY?

To create the transporter id in BUSY, follow these steps:
Step 1: Go to administration section then click on miscellaneous data entry
Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid.
Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window.
Step 4: Next, update the transport details and save the details.

How do I tag a new account as Indirect Expenses?

If you want to tag a new account as indirect expense please follow given steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Select account and then click on add option 
Step 3: Specify the name of account,alongwith its group
Step 4: Select the group name as indirect expsnses and select appropriate options in other fields and then save the account master.

How can I create a Transporter Master in BUSY?

To create the transporter master in BUSY, follow these steps:
Step 1: Go to administration section then click on miscellaneous data entry
Step 2: Click on input transporter's GSTIN/ID then Press F3 at transporter name grid.
Step 3: A window to create transporter will appear. Specify the transporter name and GSTIN of transporter and save the window.
Step 4: Next, update the transport details and save the details.

How to add volume-based discount slabs for customers?

We Have option for Tag Bill Sundry Value Party Wise. Here we can add Discount Bill Sundry with Value as per Party.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Tag Bill Sundry Value Party Wise
Step 4: Select Voucher Type and Bill Sundry - Discount
Step 5: Mention the Party with the Value.
Step 6: During Voucher entry that Value will pick as per party.

How to change the company name in BUSY when unable to edit?

To change the company name in BUSY when unable to edit. 
 Step1: You can go to the company menu 
 Step2: Click edit company page and update the company details there. 
 Step3: If you are unable to Edit Company you may need to login with admin users you may login with sub users 
 Step4: You can able to edit company.

How can i clear all reference of one account in BUSY?

To clear all reference of one account in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open your company then go to Administration menu.
Step 3: Select Utilities and click on Reference Management.
Step 4: Select clear reference then click on Bill-wise references
Step 5: Here, select one account then specify required account master and click on ok tab to proceed.

How can we Create Item Tax Category Goods and Services?

To Fix Services and Goods Item Tax Category Follow These steps: 
 Step 1: Go to Administration. 
 Step 2: Click on Masters. 
 Step 3: Open Item Master in Modify Mode. 
 Step 4: Click on Tax Category Details in modify mode by Alt M then press F12 for duplicate create new Tax Category master and select Type as Services and save.

How can i edit the telephone number of party master?

If you want to edit the telephone number of party master please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Click on account and then open the account master from modify or list in which you want to update the telephone number
Step 3: Edit the telephone number from its respective field and then save the account master

How do I deactivate item in BUSY Accounting software?

You can deactivate item in BUSY by following these steps:
Step 1: Go to administration menu then click on utilities submenu
Step 2: Afterwards select deactivate masters option then select master type as item
Step 3: Select it as one item or group as required and then select deactivate option as Y to deactivate it and click on save button
Step 4: Your item is successfully deactivated

Frequently AskedQuestions