Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - other configurations

FAQs

Is there any option set / fix export data location so I don't have to reconfigure each time?

 Yes, you can save your export file path/location one time so that you don't need to specify that each time.
For confgure it please follow the below steps:
1: Right click on desktop and then select new option
2: Click on shorcut option then select BUSY 21 application from BUSYwin folder in which drive & folder your installed your BUSY and through browse option Example :- C:\BUSYWin\BUSY21.exe
3: Press space button after C:\BUSYWin\BUSY21.exe and type EFP= specify the folder location in which folder you want to save all exported files
4: press next and save & then you have login your company from new shortcut which we create
Now, when you export any report or document from BUSY, BUSY auto pick already defined location which we define while creating BUSY new shorcut.

When I try to enter the HSN code, it says it is invalid. How do I know the correct format and number of digits for the HSN code?

 If HSN code says it invalid then know the correct format and number of digits for the HSN code,Kindly follow the step below: 
Step1 : While create a item master.
Step2 : Enter hsn code.
Step 4 : Validate hsn code find it valid or invalid.
Step5 : While validate hsn code you find search HSN/SAC code option.
Step6 : To find hsn code is valide or invalid in bulk
Step7 : Go to transactions menu .
Step8 : Select options Gst Misc.Utilities.
Step9 : Click Validate HSN online
Step10 : Click on Multiple HSN
Step11 : Validate in bulk.
Note As par taxpayers, Turnover (AATO) above Rs. 5 Crore, shall use at least 6 digit HSN code
and other taxpayers shall use at least 4-digit HSN.

How can I add multiple products or services in one sales invoice on BUSY?

 To add multiple products or services in one sales invoice on BUSY, you can follow these steps:
1. Open the sales invoice module in BUSY.
2. Click on the "Add Item" button to add the first product or service.
3. Enter the details of the first product or service, such as name, quantity, rate, and tax information.
4. Click on the "Add Item" button again to add another product or service.
5. Repeat step 3 for each additional product or service you want to add.
6. Review the invoice to ensure all products or services are included.
7. Save the invoice once you have added all the desired products or services.
By following these steps, you can easily add multiple products or services in one sales invoice on BUSY.

I wants to use Dashboard option in BUSY how can I use this?

 If you want to check dashboard in BUSY, there are two types of dashboard available in BUSY software. One is under Dashboard and another is Party Dashboard. 
To use the Party Dashboard, follow these steps:
Step 1: Go to Administration menu.
Step 2: Click on Configuration option.
Step 3: Select Feature and Option and click on the Accounts tab.
Step 4: Enable Party Dashboard and configure it according to the vouchers you want to use.
To use the User Dashboard in BUSY, follow these steps:
Step 1: Go to Administration menu.
Step 2: Click on Configuration option.
Step 3: Select User Dashboard option.
From there, you can configure it as per your preference. If you want to show this dashboard at company start-up, you can enable the same option within user settings. It will show accordingly after opening the company.

The party I want to generate the invoice for is not showing in the drop-down list. Why is this option missing and how can I add the party?

 If you are able to to see your party in drop-down list while generating invoice,you can check these things:
Step 1:Make sure your party should be created in your company in BUSY accounitng software.
Step 2:If your party has been created,please go to the administration,click account master,and open the party's account in modify mode,check which group you have mentioned here,
Step 3:If the group has been incorrectly taken,it will need to be changed to debtor or creditor.
Step 4:After that you need take backup then to go to Housekeeping menu,
Step 5:Here you can run the process Regenerate Master Help Files,to update you account masters.
Step 6:When the process will complete,then you have to go to the voucher enter again and your party will be shown in the dropdown list.

How do I change the tax 5 percent to 12 percent in an item?

 If you want to change the tax percentage 5 to 12 please follow these steps:
Step 1: Go to administration menu Then click on masters submenu
Step 2: Then click on item and Afterwards click on modify or list and open the item master for which you want to change the tax rate
Step 3: Then change the tax rate for that item from the tax category field and save the changes.
Step 4: If transactions exist in your BUSYdata in that case change the tax rate on the basis of date
Step 5: For this press alt+m in tax category field that is available in item master then specify the tax rate after specifying the with effect from date available at the bottom in tax category master and save the changes

How can i change the tax rate for my items in BUSY software?

 If you want to change the tax rate for your items please follow these steps:
Step 1: Go to administration menu Then click on masters submenu
Step 2: Then click on item and Afterwards click on modify or list and open the item master for which you want to change the tax rate
Step 3: Then change the tax rate for that item from the tax category field and save the changes.
Step 4: If transactions exist in your BUSYdata in that case change the tax rate on the basis of date
Step 5: For this press alt+m in tax category field that is available in item master then specify the tax rate after specifying the with effect from date available at the bottom in tax category master and save the changes

How to prevent duplicate entries from being created?

 Preventing duplicate entries in accounting and business systems is crucial for maintaining data accuracy and preventing errors. Here are some strategies and best practices to prevent duplicate entries:
Step 1 :Provide training to employees who enter data into the system to ensure they understand the importance of data accuracy and the potential consequences of duplicate entries.
Step 2 :Implement data validation rules in your accounting or business software. These rules can help enforce data integrity by checking for duplicate entries based on specific criteria, such as invoice numbers, customer names, or transaction dates.
Step 3 :Assign unique identifiers to transactions, customers, vendors, or products.
Step 4 :Conduct regular data audits or reviews to identify and resolve duplicate entries.
Step 5:Implement audit trails or logs that track changes and entries in your system.

How can i add custom column in reports?

 If you want to add custom column then please follow the given
steps
Step 1: open desired reports then click on the custom columns
then enter the format name.
Step 2: Then click on add new col then enter the heading
then select the position then select data type then
alignment then no of chars.
Step 3: Then select data field then select category as per
the field requirement.
Step 4: Then select master name col if you select account master
or item master in the category field then click on the
fields button and and search the field and enter.
Step 5: Then click on save fld. button then exit.
Step 6: while opening report you need to select format name
instead of standard to see the cusomized report.

How to permanently remove transport details for an invoice in BUSY?

 Once you select the transporter name in the sales invoice, it cannot be removed from the list of transporters. However, you can follow these steps to remove transporter names that have not been used even once. 
Step 1. Go to Transactions menu then click on GST Misc. Utilities and select Input Transporter's GSTIN/ID.
Step 2. Then Click on Load Transportes button to load all the transporter name.
Step 3. Then press F4 to get the drop down list of transporter name and select the transporter name which you want to delete.
Step 4. Then press F8 button to delete then unused transporter name and click on save button to save the changes.
Now it will not appear again in transport window.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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