Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
When saving the sales invoice then error display price is greater than mrp for particular item?
When the error dispay price is greater than mrp that means you have set warning for not allowing to save the voucher if price is greater than mrp.
Pls follow the below steps.
Step 1: Click on administration and then configurations
Step 2: Then warning alarms and set as warning only or no action for sales price greater than mrp option and save it.
I dont want any changes in previous financial year data can i freeze it?
Yes you can freeze previous financial year data in BUSY by following these steps:
Step 1: Open previous financial year data then go to administration menu
Step 2: After that click on utilities then click on data freezing
Step 3: Afterwards select freeze data option as Y and specify the till date you want to freeze data
Step 4: Then click on save button
Can I define weekly or second weekly offs for employees in the software?
In BUSY, under the employee master there is no provision to define the weekly off. However you can mention weekly off of your whole company by using these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration then click on List of Holidays and here you can define 1st weekly off and 2nd weekly off then save.
Why is the stock balance being maintained when creating an AMC service item, and how can I prevent this?
There are the following steps if you don't want to maintain stock balance of AMC service item in BUSY :
Step 1: Go to Administration Menu and then click on Masters
Step 2: Select Item master and either Add or Modify the item
Step 3: On the right side of Item master, Click on Don't maintain stock balance.
I need help accessing a particular feature or menu option in BUSY. Where can I find [name of feature]?
If you want to search a feature in BUSY, you need to follow these steps:
Step 1: Open your company then click on Search button available on the right panel.
Step 2: Tick on Search in Features / Options / Voucher Configuration and enter your feature name in search string.
Step 3: You will see the related result and can find your feature.
How many maiximum rows are available to enter items details in a sale bill in BUSY?
The maximum rows are available to enter item details in bill in BUSY is 999. By default it will show 128 show to increase it follow these steps :
Step 1: Go to administration click on configuration
Step 2: Select maximum enteries in voucher and now for item details set maximum rows as 999 or as needed and click on save button.
Can I club the same item quantity which enter seperately in the voucher?
Yes, you can club the same item quantity which enter seperately in the voucher.
Pls follow the below steps.
Step 1: Click on administration and then configuration
Step 2: Then voucher series configuration and select the required voucher type.choose the voucher configuration and at the right bottom, press the configure standard pos button and enable the consolidate items while saving and save it.
How can i update the PAN number of party in BUSY?
If you want to update the PAN number of party in BUSY please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Then click on accounts then open the account master from modify or list button
Step 3: Click on IT PAN field and then change the pan number of party and save the account master
How do I correct errors in transporter IDs created in BUSY?
To correct errors in transporter IDs entered in BUSY, you need to follow these steps to change it:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Click on Input Transporter's GSTIN / ID and then Loan Transporters.
Step 3: The transporter name and their GSTIN / ID will appear, you correct it if wrong and save changes.
Can I filter or customize reports? If so, how?
Yes, you can filter and customize reports in BUSY. To do this, you can apply filters based on various criteria such as date range, specific accounts, transaction types, etc. Additionally, you can customize the columns shown in the reports to include specific fields or information
To use filter in report,you can use shortcut key F7 and select the type for filter