Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
How do I add an item in a new company?
If you want to add a item in a new company please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on item
Step 4: Then click on add button
Step 5: Afterwards specify the required fields such as item name,unit,group etc and click on save button
Where i can put my GST number in BUSY?
If you want to put your GST number in BUSY please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Afterwards click on features and options tab and then click on GST/VAT
Step 3: Then you can specify the GST number of your company in GSTIN field
Step 4: Save the changes
Wrong customer/party in BUSY invoice generation. Why incorrect details?
It is possible that incorrect customer/party details were entered while generating the invoice in BUSY
Step1: It is important to double-check and ensure that the correct details are entered to avoid such errors.
Step2: Check in billing and shipping details window Gst report basis select as per party master not billing &shipping details
Where are software configuration settings located in BUSY?
Configuration option in BUSY located under Administration menu. further, it depends what kind of configuration or changes you are looking for in BUSY. For better assistance please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How do I expand a row in BUSY?
To expand a row in BUSY, follow this configuration
1. Administration
2. Configuration
3. Maximum entries in voucher
4. In BUSY, you can set a maximum of 999 row entries for a single transaction.
5. The maximum entry configuration is available for windows such as Items, Accounts, Bill Sundry,
6. Cost Centre, Batch, Parameters entry, Order Reference, and more.
How to add bank accounts in BUSY?
If You Want to import Bank Account in BUSY Follow These steps:
1.Go to The Administraion then Select masters.
2.Then Click on accounts Masters.
3.Then Enter the Name of your Bank and Select the account Group Bank Accounts.
4.Then Enter Relevant Details Like GSTIN, Mb No., Address,etc. & save the Master.
I already had a GST number registered in BUSY but now I have canceled my GST registration. How do I remove the GST number from BUSY?
To remove the GST number from BUSY after cancellation, you need to follow below steps:
1. Click on administartion menu and select configuration then click on feature and option.
2. Click on GST & VAT tab and enter on GST Details.
3. Remove the GST number and press F2 for save configration.
What is the maximum number of item entries that can be entered in a voucher and how can this be configured?
you can entered triple nine item entries in a voucher by following below steps:
Step1: Go to Administration menu and then click on configuration section
Step2: Now select maximum entries in voucher option and specify the desired number of entries in the respective field based on your requirement
Step3: Then press on save option to save the changes
I am unable to locate the menu/option to modify my existing company details. Where can I find it?
If you are unable to locate the menu option to modify your existing company details
then follow the steps
Open company first then check on the top left corner of BUSY screen their is a
company menu option click on it then click to edit company and fill the existing company details
Why does the Unit Quantity Code (UQC) field not auto-populate in BUSY invoices, and how to fix it?
The Unit Quantity Code (UQC) field does not auto-populate you need to manually update the UQC field. If you want to update the UQC, follow these steps:
Step 1: Go to Administration select Masters, then click on Units, and finally, click on Modify.
Step 2: Select the unit and set your UQC for this unit.