Frequently Asked
Questions

Q: How can I validate all parties at once instead of individually in BUSY when validating in bulk?

There is no option to validate all parties at once in BUSY when validating in bulk. Each party needs to be validated individually Step1: Go to transactions menu . Step2: Select options Gst Misc.Utilities. Step3: Click Validate GSTIN online Step4: Click on Multiple GSTIN Step5 : Validate in bulk.

Q: How can I convert my unit as feet to meters for my item master?

If you want to convert your unit from feet to meters please follow these steps: Step 1: Go to administration menu then click on masters sub menu Step 2: Then click on item and open the item master from modify or list Step 3: Afterwards change the unit from feet to meters and save the changes

Q: How do I add an item in the software and set up its details?

If you want to add a item in the BUSY software please follow these steps: Step 1: Go to administration menu Step 2: Then click on masters Step 3: Then click on item Step 4: Then click on add button Step 5: Afterwards specify the required fields such as item name,unit,group etc and click on save button

Q: Where do I enter the GSTIN ID in BUSY to start generating e-invoices?

To enter the GSTIN ID in BUSY to start generating e-invoices Step1: Go to administration, Select configuration Step2: Click on features and option, select GST/VAT. Step3: Mention GST id and save the configuration. Step4: The GSTIN ID can be entered in the party account master in BUSY to start generating e-invoices.

Q: How do I enable or configure a particular feature or setting in BUSY?

Configuration option in BUSY located under Administration menu. further, it depends what kind of configuration or changes you are looking for in BUSY. For better assistance please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: I want to maintain my books as an unregistered/non-GST business in BUSY. What steps should I take to convert to a non-GST setup?

To maintain the non-GST business setup in BUSY , you need to follow the below steps: 1. Click on company meny and select create company option. 2. Enter all details here and disable GST/VAT option. 3. Press F2 for save all details. 4.Create new masters and enter transactions in company.

Q: I need to make a note about a required change to a customer's GST information in BUSY how can I do that?

If you want to change the customer's name in BUSY please follow given below steps: Step 1: Go to administration menu Step 2: Then click on masters Step 3: Then click on account Step 4: Then open the account from modify or list button Step 5: Afterwards change the GSTIN number in party master and save the changes

Q: There seems to be some extra blank spaces or junk characters in my vouchers and invoice details. How do I remove these?

To remove blank spaces and junk characters from vouchers and invoices, you can use the Check Junk Character in housekeeping menu. This will help you identify and remove any junk characters present in your entries. Additionally, you should avoid using special characters and ensure that all fields are properly filled in to prevent errors.

Q: Is it possible to get a warning when an items stock has reached the reorder level or is out of stock?

In BUSY, you can set warning for items reached to the reorder level or out of stock. To set warning, follow these steps: Step 1: Open your company then go to Administration tab. Step 2: Select Configuration and click on Warning Alarms. Step 3: Here, you can set warning for Reorder Level and Negative Stock then save.

Q: Some bills are causing quantities to go negative for certain items. How can I identify and fix the problematic bills?

If some bills are causing quantities to go negative for ceratin items then please follow the given steps Step 1: Go to administratin menu then configuration. Step 2: Then select warning alarm then set negative stoc option at do not allow. Step 3: Make sure treat do not allow as warning only for superuser must be untick.

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I validate all parties at once instead of individually in BUSY when validating in bulk?

There is no option to validate all parties at once in BUSY when validating in bulk. Each party needs to be validated individually 
 Step1: Go to transactions menu . 
 Step2: Select options Gst Misc.Utilities. 
 Step3: Click Validate GSTIN online 
 Step4: Click on Multiple GSTIN 
 Step5 : Validate in bulk.

How can I convert my unit as feet to meters for my item master?

If you want to convert your unit from feet to meters please follow these steps:
Step 1: Go to administration menu then click on masters sub menu 
Step 2: Then click on item and open the item master from modify or list 
Step 3: Afterwards change the unit from feet to meters and save the changes

How do I add an item in the software and set up its details?

If you want to add a item in the BUSY software please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters 
Step 3: Then click on item 
Step 4: Then click on add button
Step 5: Afterwards specify the required fields such as item name,unit,group etc and click on save button

Where do I enter the GSTIN ID in BUSY to start generating e-invoices?

To enter the GSTIN ID in BUSY to start generating e-invoices 
 Step1: Go to administration, Select configuration 
 Step2: Click on features and option, select GST/VAT. 
 Step3: Mention GST id and save the configuration. 
 Step4: The GSTIN ID can be entered in the party account master in BUSY to start generating e-invoices.

How do I enable or configure a particular feature or setting in BUSY?

Configuration option in BUSY located under Administration menu. further, it depends what kind of configuration or changes you are looking for in BUSY. For better assistance please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I want to maintain my books as an unregistered/non-GST business in BUSY. What steps should I take to convert to a non-GST setup?

To maintain the non-GST business setup in BUSY , you need to follow the below steps: 
 1. Click on company meny and select create company option. 
 2. Enter all details here and disable GST/VAT option. 
 3. Press F2 for save all details. 
 4.Create new masters and enter transactions in company.

I need to make a note about a required change to a customer's GST information in BUSY how can I do that?

If you want to change the customer's name in BUSY please follow given below steps:
Step 1: Go to administration menu
Step 2: Then click on masters 
Step 3: Then click on account
Step 4: Then open the account from modify or list button
Step 5: Afterwards change the GSTIN number in party master and save the changes

There seems to be some extra blank spaces or junk characters in my vouchers and invoice details. How do I remove these?

To remove blank spaces and junk characters from vouchers and invoices, you can use the Check Junk Character in housekeeping menu. This will help you identify and remove any junk characters present in your entries. Additionally, you should avoid using special characters and ensure that all fields are properly filled in to prevent errors.

Is it possible to get a warning when an items stock has reached the reorder level or is out of stock?

In BUSY, you can set warning for items reached to the reorder level or out of stock. To set warning, follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Configuration and click on Warning Alarms.
Step 3: Here, you can set warning for Reorder Level and Negative Stock then save.

Some bills are causing quantities to go negative for certain items. How can I identify and fix the problematic bills?

If some bills are causing quantities to go negative for ceratin items
then please follow the given steps
Step 1: Go to administratin menu then configuration.
Step 2: Then select warning alarm then set negative stoc option at 
 do not allow.
Step 3: Make sure treat do not allow as warning only for superuser must
 be untick.

Frequently AskedQuestions