Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
Why is BUSY showing my scrap material as a service instead of a good? What can I do to correct this?
If BUSY showing Your scrap material as a service instead of a good Follow these Steps:
1.Go to the Administration Select Masters Then click on Item Then Click on Modify.
2.Select the Item and Check Tax Category.
3.Ensure Taking Tax category As Goods.
The shortcut menu on the right hand side is not opening or getting minimized. What should I do to fix this?
To restore the correct display setting you need to follow the steps
Step1 go to windows display
Step2 right click on blank portion and click on display setting
Step3 Make scale and layout 100 and display resolution as 1366 x 768
Step4 then click on keep changes
When I open reports in the A format the columns are all jumbled How can I prevent this
To prevent the columns from getting jumbled when opening reports in the A format, you can try adjusting the formatting settings and open the reports. Additionally, make sure that the data in the reports is properly organized and formatted before generating them in the A format.
Why can't I enter more than characters in the item name field? How can I increase this limit?
If you want to enter more than 40 characters in the item name field & Also want to increase this limit:
1.In BUSY you Can enter Name Upto 40 Character It Cannot increase.
2.But You Can enter Name Upto 60 Characters in Print name.
The right side menu with shortcut keys is not visible on my screen. How can I restore it?
To restore the correct display setting you need to follow the steps
Step1 go to windows display
Step2 right click on blank portion and click on display setting
Step3 Make scale and layout 100 and display resolution as 1366 x 768
Step4 then click on keep changes
Is there a way to select station details from a pre-defined list rather than entering manually everytime?
Yes, there is a way to select station details from a pre-defined list in BUSY.
After first time mentions the station details, next time want to enter same station name, Press ALT+F4 a list show of pervious station name and select the station want to enter.
I am facing difficulties in configuring GST settings in the software. What steps should I follow?
To configure GST settings in the software, you can follow these steps:
Step1. Go to the configuration settings.Feature and option
Step2. Look for the GST settings option and click on it.
Step3. Enter your GSTIN
Step6. Save the settings and exit the configuration menu.
Why is there no auto login option to directly login to the GST portal from BUSY?
To enable the auto-login option to access the GST portal directly from BUSY, you can follow these steps:
Step 1: Open BUSY.
Step 2: On the right side, you will find the GST PORTAL bar.
Step 3: Click on the GST PORTAL bar to log in.
How can I reset the display settings to default if they are improperly configured?
To reset the correct display setting you need to follow the steps
Step1 go to windows display
Step2 right click on blank portion and click on display setting
Step3 Make scale and layout 100 and display resolution as 1366 x 768
Step4 then click on keep changes
Why is the description missing for some line items in BUSY invoices?
To resolve the description missing for some line items in BUSY, Follow these guidelines :
1: There is need to check the check the item descriptions configuration in voucher series configuration.
2: After configure the Item description, enter the voucher and then mention the item descriptions.