Frequently Asked
Questions

Q: How to configure warning alarm in BUSY?

To configure warning alarm in BUSY, follow these steps: Step 1: Go to Administration and click on configuration tab Step 2: Click on warning alarm option Step 3: Check all warning alarm option and set no action, warning only or don't allow as per required.

Q: I made changes yesterday but they had no effect. What should I check?

If you make any changes in BUSY data but donot see the expected effects, ensure that you have saved the configuration window after making the relevant changes. Note- Please take the latest backup before making any changes in your data.

Q: BUSY showing the account is deactivated. How can I activate account?

To Activate Account Master, follow these steps: Step 1: Go to Administration and click on Utilities tab. Step 2: Click on Deactivate Master option Step 3: Select Account in master type and choose account name and specify N in Deactivate option.

Q: How can I update my contact information in the system?

To update your contact details like mobile number or mail ID in BUSY follow the steps 1 open the required company and click to company menu 2 click on edit company and add your mail id and contact number then save

Q: Why HSN code error showingf while generating E way bill?

To fix the error of HSN code You need to make sure these Points: 1: You need to ensure that HSN code should be valid. 2: HSN code should not be below 6 digit. NOTE: Mention HSN code as per AATO.

Q: How do I register my vendors in the software?

Please follow below mention steps for vendor registration:- Step 1:- Administration Tab Step 2:- Masters Step 3:- Account Step 4:- Add, Enter vendor name group address GSTIN(if any) contact details, etc Repeat same add option for creation, or use Shortcut key of masters creation i.e. "F3"

Q: Integrating third-party transporter/carrier with BUSY for auto-generated documents.

Integrating a regular third-party transporter or carrier with BUSY and setting up automatic document generation, such as Built-Ins and other shipping documents, typically involves a combination of configuring the software, collaborating with your transporter, and potentially using additional tools or services.

Q: I need to update my company address in BUSY but can't find where to edit it. What is the process to update business address?

To update your company address in BUSY you need to follow the steps Step1 open the company and go to company menu option Step2 click on edit company Step3 modify or add the company address details then save

Q: Do I need to upload an image, or can I just provide the image path in BUSY for voucher image?

If you want to keep image in your system drives then you just need to mention the folder path in which you kept the voucher images. You just make sure the image file name should be same as the voucher number.

Q: I want to have separate parties for my Delhi and Jaipur entities. How can I do this in BUSY?

In BUSY, you can have separate parties for your Delhi and Jaipur entities by creating separate party masters for each entity. You can assign different GST numbers and other details to each party master to maintain separate records for each entity.

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to configure warning alarm in BUSY?

To configure warning alarm in BUSY, follow these steps:
Step 1: Go to Administration and click on configuration tab
Step 2: Click on warning alarm option
Step 3: Check all warning alarm option and set no action, warning only or don't allow as per required.

I made changes yesterday but they had no effect. What should I check?

If you make any changes in BUSY data but donot see the expected effects, ensure that you have saved the configuration window after making the relevant changes. 
 Note- Please take the latest backup before making any changes in your data.

BUSY showing the account is deactivated. How can I activate account?

To Activate Account Master, follow these steps:
 Step 1: Go to Administration and click on Utilities tab.
 Step 2: Click on Deactivate Master option
 Step 3: Select Account in master type and choose account name and specify N in Deactivate option.

How can I update my contact information in the system?

To update your contact details like mobile number or mail ID in BUSY follow the steps 
1 open the required company and click to company menu 
2 click on edit company and add your mail id and contact number then save

Why HSN code error showingf while generating E way bill?

To fix the error of HSN code You need to make sure these Points: 
1: You need to ensure that HSN code should be valid. 
2: HSN code should not be below 6 digit. 
NOTE: Mention HSN code as per AATO.

How do I register my vendors in the software?

Please follow below mention steps for vendor registration:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Account
Step 4:- Add, 
Enter vendor name group address GSTIN(if any) contact details, etc
Repeat same add option for creation, or use Shortcut key of masters creation i.e. "F3"

Integrating third-party transporter/carrier with BUSY for auto-generated documents.

Integrating a regular third-party transporter or carrier with BUSY and setting up automatic document generation, such as Built-Ins and other shipping documents, typically involves a combination of configuring the software, collaborating with your transporter, and potentially using additional tools or services.

I need to update my company address in BUSY but can't find where to edit it. What is the process to update business address?

To update your company address in BUSY you need to follow the steps 
 Step1 open the company and go to company menu option 
 Step2 click on edit company 
 Step3 modify or add the company address details then save

Do I need to upload an image, or can I just provide the image path in BUSY for voucher image?

If you want to keep image in your system drives then you just need to mention the folder path in which you kept the voucher images. You just make sure the image file name should be same as the voucher number.

I want to have separate parties for my Delhi and Jaipur entities. How can I do this in BUSY?

In BUSY, you can have separate parties for your Delhi and Jaipur entities by creating separate party masters for each entity. You can assign different GST numbers and other details to each party master to maintain separate records for each entity.

Frequently AskedQuestions