Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How to setup users, take backups, upgrade data limit in BUSY? How to install latest version?
There are two types of users in BUSY, Superuser and Subusers. The superuser has all the rights of the company and the subuser has limited rights according to his role. A company can have only one superuser and there is no limit on subusers. Follow the steps given below to...
How to check invoice approval status in BUSY?
It appears that you are describing the process for approving voucher and master entries in a software application, likely an accounting or data management system. Here's a breakdown of the process you've described:
Step 1 :Go to the "Administration" menu, and then select "Miscellaneous Data Entry."
Within this menu, you...
How do I setup/configure users and user rights in BUSY?How do I merge accounts/delete duplicate accounts in the software?
Find out the steps to add users and set user rights in BUSY
Step 1 : Go to administration
Step 2 : Then go to Users option
Step 3 : Then add user and Define username and password and do user configurations
Step 4 : Then through user control set...
How do I set up multiple users with different access levels in BUSY? I need to apply a different tax rate for a specific product, how can I do that in BUSY?
In BUSY you can set up multiple users with different access levels. you can follow these steps:
Step 1: Go to Administration Menu and click on BUSY Users.
Step 2: select BUSY Users and if super user is not enable you need to enable User Authentication required Yes.
Step 3:...
How to add/remove sub-users in BUSY?
Adding, modifying, and managing users in BUSY is a crucial task to control access and permissions within the software. Your instructions provide a concise guide on how to add a sub-user and manage user accounts. Here's a summary of the steps:
Step 1 :To add a sub-user, navigate to the...
How can I set up user roles and permissions for different branches?
Set Up Roles and Permission for Different Branches depends upon whether Customer is using Branches in Offline or Online Mode of BUSY
A) In Case of Offline mode.
B) In Case of Online mode.
A) In case of Offline mode one have to do configuration of Roles and Permission in...
I am unable to view certain options or fields in BUSY ERP interface. What may be the reasons for this?
There could be several reasons why you are unable to view certain options or fields in the BUSY ERP interface. Some possible reasons include:
1. User Permissions: It is possible that your user account does not have the necessary permissions to access or view certain options or fields. You may...
Some menus or options are missing in the BUSY interface. How can I access them?
There could be several reasons why you are unable to view certain options or fields in the BUSY ERP interface. Some possible reasons include:
1. User Permissions: It is possible that your user account does not have the necessary permissions to access or view certain options or fields. You may...
Why can't I access certain features and options in BUSY?
There could be several reasons why you are unable to access certain features and options in BUSY. Some possible reasons include:
1. Insufficient user permissions: Make sure that you have the necessary user permissions to access and use the specific features and options. Check with your system administrator or the person in charge of user access rights.
2. Feature not enabled: It is possible that the feature or option you are trying to access has not been enabled or activated in the software. Check the configuration settings or feature options to ensure that the desired feature is enabled.
3. Software version: Certain features and options may only be available in specific versions or editions of BUSY. Make sure that you are using the correct version that includes the features you need.
4. Licensing limitations: Depending on the type of license you have, there may be limitations on the features and options that are available to you. Check your license agreement or contact the software provider for more information.
If none of these reasons apply or if you need further assistance, it is recommended to reach out to BUSY customer support for specific troubleshooting and guidance.
How to manage users and permissions in BUSY?How do I generate an E-Way bill in BUSY?
In BUSY, you can add users and set permissions by following these steps:
Step 1: Go to the Administration section and click on the User tab.
Step 2: Select the Add option, create the user, and provide rights accordingly.
To generate E way Bill in BUSY, follow the below steps:
Step 1: Go to transaction then select the required voucher type like sales , purchase etc.
Step 2: Now, Click on add tab and create the invoice
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E Way Bill required option and also mention station and Pin code in transport window along with transporter or Vehicle number .
Step 5: Save the Invoice, click on YES to generate E Way Bill and then select Automatic mode for it.
Step 6: and then Click on check possible errors tab and rectify the errors if have
Step 7: After error rectification , click on view & generate E way option
Step 8: Cross verify the details appear in window and generate E way.
