Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How can I check if I am logged in as the super user or a sub user?
If you want to check, you are logged in from main user, you need to follow these steps :
Step 1 : Go to administration then users if you see add, modify or delete option that means you logged company with super user.
Step 2 : Go to administration then users if you see change password option that means you logged company with sub user.
Can I create separate user name for different employees to access the BUSY company?
Yes, you can create separate user name for different employees to access the BUSY company for that, you need to follow these steps :
Step 1 : Open company with super name and password
Step 2 : Click on administration then users click on add
Step 3 : Create seperate user name and password for different employees to access BUSY company and click on save button.
Why is my voucher not showing but voucher already created and saved in BUSY?
It is possible that the voucher is pending approval and needs to be approved in the "To be approved" section in BUSY. To approve voucher, you need to follow these steps :
Step 1 : Go to display then check list
Step 2 : Go to voucher/Master apporval report
Step 3 : Open report in to be approved and clear by using default shortcut key F4.
Is there a specific user role that has the permission to delete vouchers?
Yes , you can geve rights or restrict user from delete voucher , to do that follow the steps below:
Step 1: Login company with Superuser
Step 2: Go to administration then users
Step 3: Select modify and select then subuser you want to give rights for delete voucher
Step 4: In menu rights section below transaction and voucher type tick delete option and save
Can you explain the add option for invoicing for user in BUSY?
To add option for invoicing for user in BUSY, , you need to follow these steps :
Step 1 : Open company with super name and password
Step 2 : Click on administration then users click on modify mode and select user.
Step 3 : Now go to menu rights and tick on voucher type and also tick on add button then click on save button.
Can I backdate invoices and entries in BUSY? What is the process?
Yes, you can add back date invoice in BUSY
To add the back date invoice ypu need to follow the below mentioned steps:
Step 1: Ensure that User should not be restricted for back date entries
Step 2: Go to Transation Menu and click on the voucher type which you want to enter
Step 3: Click on Date and enter the voucher date
How do I restrict user to create sale challan from BUSY?
To restrict user access to create sale challan from BUSY follow below steps:
Step 1: Go to administration menu then select users option.
Step 2: Then click on modify option and open the user who need to be restricted for adding the sale challan in BUSY.
Step 3: Then from menu rights option untick the material issue to party voucher.
Step 4: Lastly click on save button.
How to configure user permissions for e-invoicing?
To configure user permission for generating or printing e-invoice in BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Users Option
Step 3: Then click on Modify option
Step 4: Select particular user and then go to the Allow e-invoice generation/printing opton as N and save the changes
Step 5: Afterward your sub user has restricted to generate or ptint e-invoice
How can I modify a sub-users rights to enter transactions?
To modify sub-user rights to enter transactions in BUSY, you need to follow these steps :
Step 1 : Go to administration then users
Step 2 : Click on modify and select user
Step 3 : Now go to menu rights then transactions select voucher type and tick on all add option for all voucher type as need to give rights to add it.
How can I assign different rights and permissions to users?
To assign different rights and permissions to users in BUSY follow these mentioned steps:
Step 1: Go to administation menu and then submenu users.
Step 2: Then select modify option to give rights and permissions.
Step 3: Now select user to assign different rights and permissions like allow modification, create finacial year or delete or other features as per your requirements then slect save option.