Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
Why showing error while taking backup from subuser in BUSY?
If you are unable to take backup from subuser in BUSY then follow the steps below:
Step 1: Login company with Superuser
Step 2: Then go to administration menu then users submenu
Step 3: After that select modify option and select then subuser you want to give rights for backup
Step 4: Then select allow data backup option as Y and save the changes.
How do i mention username for my BUSY data.
You can specify username credential for a company after company creation in BUSY or can modify user authentication later also, to add username in data please follow below steps:
Step 1: Go to the Administration option
Step 2: Select Users, click Add
Step 3: Define username, password and rights
Step 4: You can provide access of rights by specify (Y) and restrict rights by specify (N)
Why am I unable to save changes made to an existing invoice in BUSY? It says access denied.
If you are unable to save changes made to an existing invoice in BUSY and it says "access denied," it means that you do not have the necessary permissions or access level to modify invoices. You may need to contact your administrator or the person in charge of user access to update your permissions and allow you to make changes to invoices.
I need to modify something in BUSY but don't see the Modify option. How can I modify transactions?
need to modify something in BUSY but don't see the Modify option for that you need to enable user rights to modify transaction to get rights follow these steps
1. go to the users under administration
2. select user for modification
3. select menu rights
4. click on transaction then select relevant voucher type
5. then enable modify option and save the configuration.
How can I remove modification and deletion options from vouchers in BUSY?
To remove modification and deletion options from vouchers in BUSY,you need to follow these steps :
Step 1 : Go to administration then users
Step 2 : Click on modify and select user who cannot modify and delete any transactions.
Step 3 : Go to menu rights and untick on all options of modify and delete for all voucher type and click on save button.
I want to restrict sub users from creating or Printing E invoices . what permission do I need to set?
To restrict sub users from modifying E invoice setting you should follow the steps
Step1 go to administration menu and click on configuration
Step2 click on feature options and select GST VAT
Step3 Go to required E invoice configuration option
Step4 Make Y on Restrict sub user to modify or delete vouchers whose E invoice is generated
Why am I not seeing the option to add a new transaction in the quotation, sale, or purchase section?
If you unable to see add a new transactions options for quotation, sale or purchase, you need to follow these steps :
Step 1 : Go to administration then users.
Step 2 : Click on modify mode and open user go to menu rights then transactions.
Step 3 : Tick on add option for quotation, sale and purchase voucher and click on save button.
Why am I unable to see certain menu options or shortcut keys like F are not working?
Due to user rights reason your certain menu options or shortcut keys like F11 are not working is because your user does not have the rights to access menus that are not visible to you and you do not have the right to switch FY that's way F11 key is not working which has been provided to you by Super User.
How can I ensure data security and prevent unauthorized access to my company's information in BUSY?
To ensure data security and prevent unauthorized access to your company's information in BUSY, you can set up a strong password which is never share to anyone and if create multiple users then give limited access and permissions. You can also take a regular backup of your data so that you can restore it in case of data lost or corruption.
What is a super user and why do I need it to copy the configuration?
A super user is the first user created when setting up a company in BUSY accounting software. It has full access and control over the software and can create and manage other users. You need to log in as a super user to copy the configuration because only the super user has the authority to make changes to the software's configuration.